Let me start by saying that I am very sad writing this review. I was so excited to book Jordyn after I saw her portfolio and of course her Instagram. I failed to ask to see full galleries of a ceremony, portraits, and venue. Even with the subpa...r photos, what the worse part is, is that she LOST more than half of my wedding photos. She sent me an email saying that she lost all of my photos post portraits (we did not even get all of our portraits), saying: "I’ve never had to deal with this before so I’m not sure where to go from here in terms of a refund. Would you like half of your payment back?" Then within the hour of sending me that email, she proceeded to post of picture of a Sam Adams pumpkin spiced beer captioned "tis the season" as if nothing happened. She claims the SD card failed after portraits at the park saying it was due to a "manufacturing defect". She refuses to give us the SD card until now. Needless to say I burst out in tears reading the senseless, careless, and completely nonchalant email that had no remorse. She insisted on doing family portraits and the rest of our portraits at the venue, so I have no family portraits, missing portraits of my husband and I, and no photos of the father daughter dance, mother son dance, entrances, cake cutting, you name it. The bulk of where our money and time and planning went, we have no memories of because of Jordyn's carelessness.
Not only that, the pictures of my $2,000 accessories and shoes alone were photographed on top of an AC (which you can see in the pictures), the Bacaarat bottle of perfume ($560) was finger printed and she didn't even have the courtesy to pipe it before taking the photo. My husband's Movado watch was photographed upside down numerous times. There are countless pictures of our heads cut off, us not smiling, blinking, people with their tongues out, completely careless work that I will forever have to look back on. Pictures of my bridal party were taken from a side angle cutting off the groomsmen numerous times. She does not look down at her camera to see if the shot came out well and tell people to adjust accordingly. The work was completely careless and atrocious to say the least. This is the only vendor I regretted on my wedding day. She was picking fights with my videography team and so was her assistant giving them snarky comments about how they're taking up too much space (at an outdoor park). At one point I remember saying "could you please stop arguing". Clearly she has not worked with professionals before. My videography team is the only reason why I have memories of my day, though they are not photos. Her and her assistant would come complaining to me like children about how they wanted to get back to the venue and not finish portraits at the park we chose to take pictures in because it was hot and they were "worried I would pass out". They were nothing short of lazy.
You can't even tell that there was a second photographer at the wedding. There are pictures of random people in the crowd, the backs of people's heads, and she blurred some of them for an "artistic effect" All of the pictures are from far away, she miss numerous important parts of the ceremony because she refused to move around. The Bishop at our wedding even asked us "what is she doing?" It was clear that she had absolutely no idea how to photograph a ceremony.
She has been completely unprofessional, but ultimately, she lost our wedding photos.