About this vendor
City Parlor is a versatile loft-style space occupying its own floor in the heart of Midtown. The venue features state-of-the-art audio/visual equipment, comfortable lounge seating, wet bar, full kitchen and conference room. Hardwood floors, molding, exposed brick walls and expansive windows create a warm & welcoming haven amidst the bustling streets below.
Amenities + details
Dressing Room
Indoor Event Space
Reception Area
Wireless Internet
Covered Outdoors Space
Handicap Accessible
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Settings
- Loft
Venue Service Offerings
- Bar & Drinks
- Cakes & Desserts
- Destination Weddings
- Food & Catering
- Planning
- Rentals & Equipment
Reviews
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1
out of 5.01 reviews
We worked with JPO for our wedding on a family style dinner service and cocktail hour. We had an excellent tasting experience and were really excited for our partnership. Unfortu...
nately there was a severe lack of coordination on the day-of which lead to a number of tables (including ours) to not get fully served. Our table, for example, only got steak, and no sides. There were also several issues with our bar service and timetable for service. The only thing we were fully satisfied with was our rentals/place settings. When we reached out following the wedding, we initially received a reply immediately from JPO that they were shocked and would investigate. We were told someone would circle back. We had to reach back out a week later because no one had followed up. We were then told that 'a perfect storm' had occurred and got very little explanation as to where the breakdown happened. We were granted a bit of a refund, forwarded to a finance team, and then proceeded to have a very unproductive back and forth for two months. They blamed our bank accounts (of which I sent two) on not processing the transfer. It took a week to get a reply every time we reached out. It took and email cc'ing the CEO and our venue and coordinator in order to finally get our refund. I just don't want anyone else to have to go through something like this. It was wholly disappointing and truly the only shadow cast over our wedding.
Contact
38 West 39th Street, New York, NY
JPO Concepts | Catering