I attended a Tuesday afternoon appointment to shop for my bridal gown with my maid of honor. First words Nancy asked me was what my budget is. I told her, and she asked if I was there to try on a specific dress. I said no, but I had a list on m...y phone of different styles they carry. She immediately started looking up the dresses and announcing either that they did not have them in stock, or the price. I told her I knew the prices, and I was willing to pay those, that's why I put them on my list. I got bored with her just staring at the ipad, and got up to look at a few dresses that caught my eye. She saw, and said, "Oh, those are Monique Lhuillier" in this tone that basicaly said, those are NOT in your price range.
At this point, she had not asked my name, introduced herself, asked what MOH's name was, shook our hands,never once asks me where I'm getting married, when, what's my fiance's name, what I do for work, anything personal about myself AT ALL.
Every rack she saw me look at, she announced the designer's name. Finally she said, "well there's more in the back, come on" and I tentatively followed her back. She pointed out the racks of dresses that were "within my budget". Then she asked, "so I guess you just want a pouffy traditional dress? Or lace?". She didn't pay attention to the list I gave her at all (the answer is- none of those things!) She went to the rack, grabbed one and literally shoved it at me and said, "Here's one." I'm left there, holding it. She just stands there for a while as I dig through all the racks, and finally asks if I'm going to try on the ones I'm holding. She only then takes them from me to hang up in the back room dressing room (which has only one little seat, no pedestal, and bad lighting). MOH asks where she is supposed to sit, and Nancy tells her she can just wait out at her desk. HER DESK.
We go to the fitting room, and she tells me that if I want help after I get the gown on she will be outside. I ask if I get any shapewear or a bra and she gave me this hideous look, and told me no. I take one look at the sizes, and they are not sample 12s, but all 6 and 8s, and I know I will be hanging out of all of them. I'm dumbstruck, struggling to put on a big dress by myself. I get one on that I like, and feel really uncomfortable with how poorly it fits and how much it shows. She puts a strap on the back and I go out to show MOH, and because she's sitting at the desk, I'm literally standing in the narrow hall to show her. Not a pedestal, not with nice lighting, nothing.find one I really do like, but its an 8 and has about a 10 inch gap in the back. The back is the most interesting part. I mention to Nancy that it's hard to visualize. She says, "well it's not the hard, see this little piece on the side? That's the back. Just imagine a lot of it." I say I'm uncomfortable because it's so exposing. She says, "Well I guess if you want this, you can pay a fee and I and I will get a larger sample size." I feel so deflated, and mumble, "guess it would help if I wasn't so fat." She just looks at me with a smirk and shrugs. I get so upset I look at her and say, "No, when a bride says she looks fat, the correct answer is that I don't and I look pretty." Again she just shrugs. I see MOH and burst into huge tears. There is a nice large fitting room right by the desk that she didn't put us in, and I hide in there and cry.