I'll give Lili's 1 star because they do have a good selection of dresses and they were nice during my first 2 visits, but once I paid for my dress I had a terrible experience with them. The sales associate who helped me was Charlene, and she wa...s TERRIBLE (if you search through the reviews, there are many negative reviews about her). Firstly, when she measured me she told me I was in-between sizes, and I specifically asked her to order the size down because I planned to lose weight. When the dress came, I found out she had ordered the size up, and indeed it was way too big on me. They were having trouble altering it, and whenever I pointed out something that needed to be fixed, Charlene would scoff at me and roll her eyes, saying "you always have something new, last week you complained about one thing and now it's another". I asked to be helped by another sales associate because she was making me feel so uncomfortable about wanting my dress to fit right, but she refused to let anyone else help me. I finally ended up taking my dress somewhere else to get altered because she was making me have such a bad experience. After I ordered my dress, I went in to the shop to look at veils while they were having a trunk show. The veil designer who was at the trunk show was very expensive, and I wanted to make sure to look at all my options so that I could pick the veil I liked best. However, Lisa said that they would not help me look at any other veils that they had in store that day, and they would only help me look at the veils that that particular designer had brought in. Also, if I didn't order the veil from the designer that day, the offer would be off the table. When I asked to see the other veils they had in store, Lisa pointed me in the direction of a corner where there were other veils, and refused to assist me. Clearly, they prioritize their own business and that of their designers rather than helping their customers make the right decision for their wedding day, even after I paid them a lot of money for my dress. Overall, I don't recommend Lili's, but if you do go, I highly recommended NOT having Charlene help you, and making sure you get as much assistance as you can before you give them any money, because once they have your credit card info and your signature, they don't care about you.