When we first met Shawn, I was not sold on the idea of a videographer at all, and I felt a little bad for it. I thought it was something people told you you should get, and since I hate seeing pictures of myself, I could not imagine watching my...self get married. But we met Shawn and he was very patient with my reluctance. we went over the different packages he offers and his opinion and take on the need for a videographer at a wedding (and this was not a bad sales-pitch, but rather an honest opinion that we could either take or not). He was very professional, but in a laid-back, not-overbearing way. We decided to use him for our wedding and we are very happy we did. He was scheduled to arrive at our hotel to get my "getting ready shots" and "getting into the dress shots". We used his second videographer, who was sent to the boys' room, and they had a very good time as well. It can sound awkward having people in your space when you are getting ready - filming and taking photos, but it actually was not. Shawn and our photographer worked together to not be intrusive, while making sure they were each getting everything they needed. Even though he was a guy amoung the girls, it was not awkward and he was very calm and professional. Our venue as the San Diego Zoo, and he was there for our first look, and he even carried all of his equipment around so we could take photo and video around the zoo at some of our favorite spots. He and the second videographer he provided were fun to be around, but on top of things. It made everything very comfortable to not be around people who anxious or rushed, yet we were always confident they were getting what they needed. Everythng was set up for the ceremony on time, and for the different events of the reception as well. Our guests commented to us that they were very impressed with the professionalism of our photography and videography group - they were never in the way of guests or making them sit awkwardly in poses for minutes on end. Even though I started the experience skeptical on whether I would want video, by the end of the night, I was very happy to have had Shawn and his crew there because I know I will want to keep this video to share with future generations.