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Details
Invitations & Paper Goods
- Custom Invitations
- Paper Goods
- Thank You Cards
- Printing
Reviews
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2.5
out of 5.010 reviews
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The first time I saw Nicole’s work was at a wedding showcase event. My husband and I loved her invitations and after talking to her we thought she would be great .
We met with Nicole a few weeks later to pick out our invitations . The invitations we loved were extremely expensive so we had to pick out something else. Nicole helped us find something close but more affordable .
Nicole sent us the proofs for our invitations and we emailed her back with the changes we wanted . ( the return address needed to be changed and we wanted the zip code font smaller ) she said she would make the changes.
When the invitations went out , BOTH of the changes that we asked for were NOT done and to top it off my aunt found that the word with was spelled incorrectly!!! ( wtih) I was furious!!!! This is supposed to be someone you trust to do a great job on your invitations and make it easy for the bride?! And let’s just say these invitations were not cheap.
When I addressed her with the all these problems with invitations, she apologized and said that she had someone else working on our invitations which I had no clue about . She also used her personal life issues as the reason why my invitations were messed up. Her kids were really sick and she didn’t double check them before they went out. As far as the mistake with spelling , she said that was my fault !!! I should have caught that on the proof !! I’m pretty sure that’s why I paid her to do my invitations. I do not recommend using Nicole for your invitations for your special day.
A recommendation was made to me to use this vendor and they ended up being my least favorite vendor to work with throughout the entire wedding planning process. My invitations turned out beautifully, but the experience was not pleasant to say the least. The owner was extremely unprofessional and made your wedding about her agenda and what was going on her life. Her responses to emails were very rude. Our seating chart was a piece of post board that was $175 without a frame. She forgot to return postage on about 20 of our invitations for a 270 wedding. After receiving our products, my family and I were just happy to not have to work with her again anymore. If you are someone who really values professionalism and pleasant communication, I would recommend working with someone else.
I will start by saying that my invitations came out gorgeous. When we started working with Nicole, we loved her knowledge of the industry, but her snarky attitude wore thin pretty quickly and it became a rather frustrating experience. Whenever you questioned something it turned into “your fault” and she often made me feel dumb.
I would not recommend Made of Paper. Nicole’s attitude was unpleasant to work with and she constantly made me feel like I was being lectured and chastised. There were several “miscommunications”, which can absolutely happen during the stress and chaos of planning a wedding. It’s not so much the miscommunications I minded, but each time Nicole got snarky with me and made me feel like everything was my fault. As someone working in customer service, particularly with brides, a calm and patient attitude is important and she does not have that. For example, I wanted a certain color matting on one of my escort cards. I forgot to tell her that, which is absolutely my fault, and we realized the issue about 2 weeks prior to the wedding. Instead of smoothing things over and saying “it’s two weeks before you’re wedding, we’ll figure it out”, I got nothing but attitude. While I do appreciate that she went to look at a craft store to find the correct paper, she made me feel like it was a HUGE inconvenience and gave me several excuses for why she couldn’t find the correct paper. I ended up having to buy it and bring it to her. She also got one of the colors wrong on my mirror board, which is a small thing, but it's the details that make a wedding great, and what I paid her to take off my plate. Ultimately, her work came out nice, but the whole point of paying her to do my escort cards etc. was to take stress away, not add to it. I would not use her again, nor would I recommend her.
Please visit www.weddingwire.com/madeofpapercreative for an extensive list of accurate reviews!
Please reference www.weddingwire.com/madeofpapercreative for a full list of all up-to-date reviews!
Working with Nicole started out awesome. She was very responsive, attentive, helpful, and seemed to really take interest in my wedding preparations. She seemed like the package deal. She would make the invitations, label and mail them out! I was hooked. We began to plan out my invitations. Unfortunately, what I had envisioned did not fit my budget, but we tried to compromise, and I ended up spending double my budget. Nicole also informed me that she was getting a new machine, and if that machine was up and running, I would save on costs *it was running, and I did not save on costs* As things moved forward I began to get delayed responses with personal excuses. When I didn't receive something she sent, she got a little snooty saying she sent it multiple times. No big deal, I filled it out and sent it back. Flash forward to getting the invitations: We finalized the invitations, I was able to look everything over and it looked great. I went to drop off the final payment and Nicole gave me the leftovers, and told me she would ship the rest out in the morning. I got home, opened the invitations AND EVERY SINGLE ONE WAS CROOKED! Every one. And not just the print. There was on orange heart that was glued to the top of the invitation, and most of them were not even centered. I called her right away to let her know not to ship them out the next day so we could go over them. Nicole informed me that she did not think they were crooked, and ended up dropping the invitations off on her way home that evening. I was crushed. I spent so much money, so much more than I had ever wanted, and I got slanted, crooked invitations with hearts that weren't even centered. All Nicole said was that her and another companion worked on them for hours, and neither of them noticed, so guests wouldn't notice either. I mean honestly, if this is something you do for a living, you should notice these things. And people noticed. She could have cared less about it.
I worked with Nicole for our wedding invitations, gifts fort he bridal party and some Christmas gifts. She had great ideas when I gave her themes and worked within my budget. I can't wait for the next time I get to work with her! She was responsive via email and text and helped me be on schedule with everything I needed. She took stress away which is the best gift you can give any bride to be!! Thanks again, Nicole!!
I am all about supporting local businesses, however there were so many misunderstandings between me and Nicole, invitations never received to my guests (three being in my actual wedding party) Lost papers, payments, and words. Promises never followed through. It took days sometimes weeks to get a reply from her and it was always answered with personal issues going on in her life. I understand she may be busy and have a lot going on but that is not my problem as I am a paying customer and have my own life and and problems at hand. I have a wedding with a deadline and had to move on and pay more into her mistakes else where, as she is 'never' at fault. I was told I was the only one this ever happen to and as of reading other reviews, I find that not to be the truth! An insane amount of money spent for the worst, most disorganized, person I have yet to see run a business in this industry. I wouldn't recommend her to anyone.
The start of working with Nicole (she talks over you often so be prepared for that) was good. She was responsive, and full of ideas.
I had her do my save the dates, which turned out very nice, but I stuffed and mailed those myself.
Here is where the downfall comes...
Nicole designed my wedding invites, and we made some changes and when the proofs were sent to me I had her fix a few things. I had an accommodation card included in my invites, and I provided Nicole with the name of the hotel, the pricing, and a pick up time for transpiration for my guest to the reception. All of that info was correct on the invite. However, I overlooked that she had put in a phone# of the hotel herself. Unfortunately, I did not catch that she did this, and the phone# was wrong on every single invite, sent out. As my guest started to call to reserve a room, they were dialing the wrong number. I did not think to proof read a # that I did not supply, nor was that something I was looking out for to make sure was correct on my invitations when reviewing my proofs.
I simply emailed Nicole to make her aware, and all she did was point a finger at me and make me at fault. When you run a company you should know better than to blame your customers. Even if you truly think the customer is at fault. That's just simply unprofessional and should be handled in another way.
I also had Nicole address and send all of my invites out for me (I thought that this was a wonderful perk, WRONG!). At our meeting to design the invites we went over addressing of the envelopes thoroughly, but a return address was never mentioned. I did bring it up, and Nicole said it's not necessary on wedding invites. (She is the professional after all). I than had two guest (one being my future in laws) never receive their invitations. She had excuses but they were all pointed at me and made my fault in the matter. DO NOT have Nicole send out your invites or print the addresses on the invites. It will run in the rain.
Contact
16 Gael Court, Turnersville, NJ
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