I usually don't write bad reviews, I usually only write good reviews or I write nothing. My reason for writing this negative review is because I have never in my life hired someone who completely disappointed me.
On our very first meeting I... had told Rick his main job was to get an awesome shot of our first dance. My husband and I did one of those silly first dances that we had practiced and had gone to lessons for. Rick was also aware that he was the ONLY person who knew of this surprise first dance for our families. After harassing him to give us our videos I was completely shocked that you could barely see our bodies!!! The shots were from the waist up the entire dance!!! :( You even see Rick run to the front of the dance floor because he realized what was happening. When Rick had an opportunity to rectify my disappointment he responded as so: "As far as your first dance goes, we have a tight shot and a medium shot. The same way we shoot every other first dance. Yes there will be times when you aren't in the frame but that's when it cuts to another angle. " Yea, Rick, its totally fine you shot my dance the same as everyone else...
The other huge issue I had was how often I had to contact him to get updates on when my video would be finished. Multiple times he had excuses for his absentness including:
"Sorry I have a newborn at home"
"Sorry at the doctor with my wife"
"Hey I left it[our video] uploading overnight. Vimeo reset at 12 last night I thought it was afternoon"
"I am at the dentist now"
I reject all of these excuses.
As far as me asking you to remind me to give you the video [which he did and I thought that was very unprofessional]...all I asked was if you could text me the next day when my editor was back in since you asked me to deliver one specific thing the dance. I never asked you to remind me to give you the video. As far as payment goes you are right, you guys were very prompt and paid everything when it was supposed to be paid. I did get paid in full but not cash, it was a check but that's totally fine, I didn't ask for cash nor do I push for cash so I don't mind that at all. I am not here to go tit for tat and I am sorry you feel the way you do, I truly am. " Then he offered to make me another BluRay copy of our video because, to no surprise, our copy didn't play in multiple players we tried. Only the standard DVDs played.
I am not sure how this man plans to continue to run a business like this. He even lied to me about having to contact our band to get the music because our band didn't have a hook up for the video feed. OUR VIDEO HAS NO MUSIC FROM OUR BAND!
Just to recap: This videographer is highly unprofessional and needs more staff. He lies about timing and editing. He talks way too much about his personal life ( we all have lives, Rick). Our wedding day was 10/24/15 we received our video 10/2/16.
If you don't mid harassing someone for your product and waiting a year for it then this is your videographer!
P.S. He also spelt my name wrong and I had to correct him.