Maplewood Bridal

She lies and steals brides money. She makes them feel comfortable then she scams them out their money and wedding dress. DO NOT USE THIS COMPANY.

My cousin is preparing for her wedding in a few months and has been ghosted by the owner. She’s paid for her dress and she dress and owner are nowhere to be found. I wouldn’t suggest this dress shop to my wort enemy, do not support this company unless your prepared to be dealing with the same energy.

BEWARE DO NOT GO HERE. My Brode to be is devastated after having such a wonderful consultation and putting her trust into this lady only to find out after she was being scammed. My fiancé dress was paid for and this owner just disappeared and refuses to return calls, which forced my Fiancé to have to find another dress which put a financial strain on us. This was not part of our budget and it was unfair that that lady did something so horrible like this. I hop no one will EVER EVER support her again in Life.

Your consultation would be great however after that you will not receive your dress. This lady is scammer. She is being tagged on Facebook and Instagram by people looking for her, and she keeps untagging herself. There are multiple police reports being filed by BRIDES. Please brides save yourself heartache and disappointment. DONOT GO HERE, Nidelka Mayers IS A SCAMMER

I wish I could give No stars. This Woman is horrible. I see she’s responding today to old reviews from last year however I had a pre-fitting scheduled today and she still have not respond. I found out she lost her lease to the place she was using after driving 1 hour and a half to get there. I received a confirmation email yesterday confirming my appointment. This is sad that she capitalized off of people’s wedding, and making their dream day a nightmare. I had to file police reports, BBB reports as well as FBI fraud complaints against Nidelka Mayers. I will not stop reporting her, with my wedding 5 months away she has scammed us out of money and I have no dress and now I have to fight for my money back as well as find a new dress in this short amount of time.

Nicky was amazing. Omg. I had no clue of what i was expecting. She talk me through everything. She kept informed if the process. She made my decision to go with the shop and not look anywhere else. I know this dress is about to amazing. Thank you so much Maplewood Bridal and Nicky. Sorry for shorten your name.

DO NOT GO TO MAPLEWOOD BRIDAL!!!!! I will say it again DO NOT GO TO MAPLEWOOD BRIDAL!!!! NIKKI IS A FRAUD / PERPETRATOR . Unfortunately I have to write this review as a black woman against a black business which is highly disappointing. My mother got her wedding gown from this place, amongst my mother choosing her wedding gown. Nikki asked my mother who was doing the flower girl / ring princess dresses/outfits? Myself , my mother , and my grandmother told her that we were going to look elsewhere. She extended her services to us saying that she would make their dresses in little kid form. Basically we went to multiple fittings for the children, along with my Nana getting her dress made there as well. When we had an appointment to get the dresses she pulled the “I am in the hospital ” card which I am seeing is something repetitive that she does on these other reviews. We went the following week where my mother tried on her dress which was fine, but each little girl dress did not fit (even though we had multiple fittings before hand). She then said she was going to do the final touches and drop the dresses off personally since they were not done in time. She then assured us that they will be perfect and no need to try them on (as the maid of honor I texted each person and told them to still try on their dresses. Both flower girl dresses were A HOT MESS!!! (A week before the destination wedding). She then came back and picked them up saying she was going to “fix them” (I’m convinced they were not the same dresses as the fittings) (the dresses were choking the girls , had holes in the dresses , the lining look like a toddler cut it, hemming was HORRIBLE, missing buttons, etc). When picking the dresses back up my cousins grandmother offered her sewing machine / material so she can fix the dress right there. Nikki said no she wanted to take it to the shop. When she brung back the final dresses they were WORST!!!!!! After the bride and mother of the bride expressed their frustration, she said she will send a refund with no apology or no remorse for the actions/results. My Nana asked if she even knew how to sew? Nikki responded no that someone else did the dress and Nikki tried to make it seem like she did the dresses along with “fixed them”. I will be warning everyone about this shop along with on the NJ Black Business page. MAPLEWOOD BRIDAL IS HORRIBLE ALONG WITH NIKKI HERSELF! Also the day of the wedding my Nana’s dress had holes, the rhinestones were hot glued on to the dress and coming up and was too long after she stated she fixed the dress . I repeat DO NOT!!!!!!!

Nicky and Ondrea are the best! They were super helpful and so sweet. I was having such anxiety about finding my dress and they made me feel so comfortable and made the experience absolutely wonderful! I found my dress in an hour! Amazing! Thank you so much ladies!!

Bought my second dress from here and loved it, she was professional, accommodating and pleasant. Will definitely recommend.

Gorgeous selection of dresses! This store welcoming and looks very fancy. Staff was friendly and helpful to my sister and mom, while we tried on dresses!

Maplewood Bridal has a beautiful selection of dresses, and I was able to find the dress of my dreams. This is truly a boutique experience, with very personal service. Nicky helped me from day one and made me feel like I was her only bride. The alterations were done to my specifications and beyond more than I never could have imagined. I highly recommend that brides dress shop here!

Found my dress here after visiting many different bridal stores and I couldn't be any happier! Nicky was super helpful and had a great eye for design! The overall energy of the store is positive and upbeat. Thanks again!

Amazing dress shopping experience at Maplewood Bridal! My friend found her dress and the appointment was not rushed. Nicky listened to what my friend was looking for and patiently helped my friend to create her dream dress.

I worked with Nicky who was very accommodating and super fun to work with. My girlfriends wanted to decorate the salon and surprise me for my dress shopping. We had champagne and cupcakes! Nicky was kind enough to allow us to celebrate dress shopping in this manner. The gowns were beautiful. I had no idea what I wanted my dress to look like and but ended up saying YES to the first dress I tried! The experience was enjoyable, and Nicky was great to work with. I can’t wait for my gown to arrive to return to the store to work on alterations. So far, it's been a great experience and I recommend this store. I have high expectations that my experience will continue to be excellent with this bridal store!

Nicky was amazing! She was very helpful and her energy made the bridal experience even better. She was patient and proposed solutions to almost every situation. Our bride left her appointment completely satisfied.

I said 'Yes to the Dress!' and I could not have done it without Maplewood Bridal. Nicky was my consultant and she was fabulous!! She made me feel so comfortable and eased all of my fears. I felt so supported and would definitely recommend to any bride looking to find a dress for her perfect day! :)

I was originally concerned about going to a shop and trying dresses on, but when I got there our consultant was so friendly and nice. My fiancee's family and my friend and I had such a great time. I said yes to my dress after trying the second dress. She really knew what she was doing, and I was so hesitant to even go but ended up having the best time! Thank you Maplewood Bridal Bridal!

No words for such a bad experience with this vendor. Avoid at all cost.

HORRIBLE EXPERIENCE. Like many con artists, Nidelka will draw you in and then when you least expect you will see a different side of her. SHE WILL RESPOND TO BAD REVIEWS VICTIMIZING PEOPLE; SHE IS LYING ABOUT WHATEVER SHE SAID THESE BRIDES DID. Read the reviews people- if one, two, three, four, five and so on, people are saying the same thing there has to be some truth to it. Please be careful ladies. I know you are already spending a lot of money. Don't get scammed out of more.

My experience with Nicky began great. She makes you feel as though this is the best place to get your dress. She was going to be doing my wedding dress, my mother, mother-in-law and grandmother. She was also going to be doing two of my best friends weddings ( their wedding dresses and bridesmaid dresses). My wedding was allegedly ordered on October 6th 2021 and to be received in store 2/23/22. My one friend her wedding was on April 11, 2022. As of April 4th 2022, none of the dresses were completed. She stated "come tomorrow" the dresses will be done. The next day comes and all 5 of us receive a text message stating our appts will be rescheduled due to Nicky being in the hospital. Two people were rescheduled for Wednesday the 6th. We all go to the shop on Wednesday to find that the dresses are still incomplete, have holes, stitching is off, etc. completely unacceptable for a wedding that is going to be on Monday the 11th. MIND YOU SHE WAS NOT EVEN THERE TO MEET US, IT WAS HER ASSISTANT. The bridal party and bride had to scramble around to find bridesmaid dresses and a wedding dress for a wedding that was going to be in five days. Now wedding passes, Nicky never texts my friend a sorry or anything. I show up to the shop with my other friend that is getting married the week after me on April 14th, 3 days after the 1st wedding. Nicky simply looks confused as to why we are there, no remorse, just cold. She never apologized for essentially almost ruining my other friends wedding. We asked for refunds on all of our purchases, she stated she would refund us that night for the bridesmaid dresses but could not "cancel" our wedding dresses because they were already ordered. Now im still confused because my dress should have come since February and it still hasn't arrived. Friday comes I continue to text and email Nicky to let her know I did not receive refunds, I even contacted Allure Bridal who is the company she uses to order the dresses. Nicky at this point finally responds via email and states that she would need an additional $50 from be because I was getting a custom bow put on my dress so I needed to pay for the material. I sent her an email back stating that I would not be paying the $50 because first off she hasn't refunded me for the bridesmaid dresses I have already paid for which is a total of $330 and there's no guarantee that my dress will come. I let her know I have no problem paying the $50 once I have the dress in hand. This email was sent Friday and Ive yet to receive a response. Honestly please be very careful in dealing with Nicky at Maplewood Bridal, she will always have an excuse, and blame EVERYONE but herself for any problems that arise.

I fell for Maplewood Bridal when someone reached out to me right away, I was asked what type of wedding gown i was interested in, my budget. Professional hospitality, I love the atmosphere when I visited. The owner , has a kind spirit. She walked me and my two matrons thru everything. After trying on about 8 dresses, fell in love with the ninth one. Highly recommend this place, Very Professional .

I couldn't be happier that I chose Maplewood Bridal to purchase dresses for my bridesmaids. Everyone in the shop was so hopeful, especially the owner, Nicky. All the girls looked beautiful and I can't thank Maplewood Bridal enough for making that happen!!!

Thank you Nicky for helping me find my wedding dress. Rosa also did a fantastic job with alterations to help make the dress fit perfectly.

Five stars isn’t enough! The staff is lovely, Nicky and Rosa made me feel so comfortable and gave honest feedback. Nicky is amazing and I ended up picking a dress she designed herself! It’s stunning. I can see why so many people told me to go to her boutique!

What an overall amazing and personal experience! I am a curvy bride and I was a little nervous about finding samples in my size, but the boutique offers a great selection of dresses and samples in all sizes. I would rate my entire experience a 10!!! I loved the personal service Nicky provided starting from my initial contact with the boutique. Maplewood Bridal schedules one appointment at a time, so the process can be as intimate as possible. Nicky was very patient with me and truly listened to what I wanted. She was able to bring my vision to life and help find the perfect dress for me!

I went to 5 different Bridal Shops before I came to Maplewood Bridal. I tried small boutiques and large chains and none of them come close to the experience I had at Maplewood Bridal. Everything was super intimate and personable. They only take one bride at a time so you don't feel rushed or looked over. I felt so comfortable and special there. Nikki was so wonderful and sweet. I HIGHLY recommend coming here to purchase your dress. I'm from Connecticut and the trip to New Jersey was 1000% worth it!!!

So my experience at Maplewood Bridal started off great. I started planning for my wedding 8 months prior to the date. In April I met with Nicky Myers the owner of the Bridal Boutique and only worker. She hires assistance here and there but she's a one women shop. I was interested in this shop because for me I wanted everything I put my money towards for my wedding to go towards a Black own establishment. Now everything started off great, I picked my dress and my vail, the flower girls and the junior bridesmaids dresses. of course life situations hit you and when I realized that Nicky would not be able to make all the dresses she promised within the appropriate time I decided to purchase the junior bridesmaids dresses. Since my color was emerald green she said she was going to make them but my wedding was October 29 and it was September and none of my dresses were made so I bought just the junior dresses. My flower girl dresses that I received were messy. All three of the dresses were not properly sewed together causing all of the children's dresses were see through there butts were out. Nicky Myers was suppose to come to my hotel and fix any alterations that she did not complete and she not only promised to come but she did not show up and ignored all my calls I spoke to her the morning of my wedding because my wedding dress was not altered it was to big on the straps and back which she said she would fix and didn't. My veil was never made that I picked so she just gave me a veil for free which was nice after being avoided for days prior to the wedding trying to get clarification if the dresses were done. My cups in my wedding dress fell out and I had to hold them in place with my undergarments. The flower girls dresses since there butts were out myself and the bridesmaid's got pins and pinned the back close so everything was passable for the moment. My niece went to lift one of her arms and the whole sleeve ripped. The dresses were just easily testing like the fabric was just smacked together. The dresses were a mess. I am very disappointed in the way I was handled after spending thousands in this store. Nicky was not apologizing for her wrong doing she just kept making excuses. I would not recommend anyone to use her because the day of the last thing the bride should stress about is her dress and I was stressed over all my items purchased. I hope in the future she gets better. I still have not received a call from Ms. Myers about her not showing up as promised to fix her errors. She said forget that I was getting married and that wasn't fair. I was hurt and disappointed.

Nicky was amazing! They have a great selection of dresses and an inviting atmosphere.

It was such a pleasure working with Nicky! She was very attentive and really cared about helping me find the perfect dress for such a special day. I cannot thank everyone enough at Maplewood Bridal! Thank you for helping me find my beautiful dress!

I had a amazing experience here with Nicky! She was very accommodating, not pushy and she found a beautiful dress for my budget :) this place is perfect!

The most unprofessional experience I've had with any business owner. We came in May to have our bridesmaids dresses hand made with specific instructions on the cut and color of each of the dresses. We never received what we asked for even after being harassed for a deposit on dresses that were never actually made! Not to mention all of our time was wasted waiting on LIES. We are exactly two weeks away from the wedding and have nothing to show for it! The dresses were wrong from the beginning and when we informed Nikki that it was wrong , she lied about what my bride initially asked for as well as lying about sending them back robe corrected when in fact that were the SAME wrong dresses which I may add were the wrong color and poorly made. I am completely disgusted and upset that this unnecessary pressure is now put on my bride and her entire bridal party to run around and find dresses this close to her special day. Save yourself and your friends the trouble.

When I say run for the hills with this company, please do so and never look back. I am the Maid of Honor for my bestfriends wedding and Nikki made our experience a living hell. We were introduced to her in May, in which we showed her the color and styles of the dresses that we wanted (we all requested custom made dresses in which she promised she could deliver). With that said, she expressed that the dresses would be complete and ready for fitting in 6-8 weeks. We all patiently waited until the time came to ask for the dresses. Once the time came, she became very unresponsive and just "so tied up" with other clients that we couldn't try on our dresses. It got to the point that we had to start physically showing up to the location for updates because she was not answering anyone's texts or calls. As we're months into this experience, she then tells us that the dresses are being made by a distributor. That was never discussed and as a professional, if you tell your clients that you're hand making dresses, if the plans change, that needs to be expressed to your clients and they need to AUTHORIZE that change. None of that was communicated to us. Fast forward to September, one of the bridesmaids goes to try on an incomplete dress in which she stated that it was just the lining. This was already a red flag because how did we come to you in May and it's now September and you're telling us that it's just the lining? Additionally, the dress was the WRONG COLOR! We then clarified with her that this is not the color we asked for and she assured us it would be the correct color once we have the finished product. Fast forward to today, 9/15/21, she tells us the dresses are ready. We show up to the location and the dresses are PISS POOR! There's still pins in the dress, the dress was an apple green and we asked for EMERALD! The zippers were BLACK! The stitching was SLOPPY! She made the wrong style for one of the dresses! And there was a stain on one of the dresses! I am disgusted that we experienced this with a Black Owned business. DO BETTER NIKKI! I will be reporting you to the better business bureau. Good day!

I dont even know where to start! First off i want to express that having this experience with a black own business is disheartening to say the least! However THIS WAS BY FAR THE WORST EXPERIENCE EVER!!!!! So i'll start at the beginning, at first everything was very nice, beautiful establishment, great location, and nicki was very pleasing at first, Sold me MANY LIES, and made it sound so good. i went there to enquirer about bridesmaids dresses for my wedding in October. I went to her in MAY (keep in mind) i expressed to her what i wanted, the color which was an emerald green, and the styles of the dresses , and she ensured me that she could make my vision come true. She told me that she makes dresses and that she would MAKE ALL 6 DRESSES. Everything sounded so good until we started to approached the wedding date. SHE WAS SO UNRESPONSIVE, DIDNT PICK UP THE PHONE, TXT BACK DAYS LATER. She WAS NOT TRANSPARENT DURING THIS WHOLE EXPERIENCE, SHE TOLD SO MANY LIE , SHE OVER PROMISED AND JUST NEVER DELIVERED. The girls never tried the dress on,never scheduled them for a fitting , never seen a picture of the dress, NOTHING. She then tells me she waiting to get the dresses from the DISTRIBUTOR! (WAIT, DIDNT SHE TELL ME SHE WAS MAKING THE DRESSES!! SO WHEN DID WE GO FROM "YES IM MAKING THE DRESSES TO NOW IM WAITING ON THE DISTRIBUTOR....HOW!?!? !) so she tells me the dresses are going to be in on a Friday (LIE) Dresses didn't come in to the following week (2weeks before the wedding )AND THE DRESSES WHERE THE WRONG COLOR !!!AND WERE POORLY MADE!!! THEN HAD THE NERVE TO TELL ME THAT WHAT I ASKED FOR. She had no remorse, had no care in the world, literally said nothing ! And i literally left with no dresses for my bridesmaids and the wedding is in TWO WEEKS!!!! LITERALLY MADE THE WEDDING PROCESS A NIGHTMARE PLEASE SAVE YOUR SELF THE TROUBLE AND TAKE YOUR BUSINESS ELSE WHERE

I had a vision about how I wanted to look like in my dress. The Staff here was Amazing!!! They were really patient as my Bridal Squad and I tried on several styles and without hesitation they told us to make ourselves comfortable and enjoy the day. I found MY WEDDING DRESS HERE !!!!!! It IS absolutely BEAUTIFUL!!!!!! THANK YOU TO MAPLEWOOD BRIDAL SALON FOR BEING GREAT WITH US!! CUSTOMERS FOR LIFE !

In order for me to post this review I needed to give a start, but Maplewood Bridal truly gets 0 stars from me. If you happen to be on Springfield Ave, and you see it, keep driving. If you're on google looking for bridal shops, skip their website. I had an appointment this Saturday at 9:00 am, when the store opens (it says so on the doors.) I booked my bridal gown appointment a month in advance, my mom spoke to someone on the phone named Nikki where she confirmed the amount of people we could bring to the appointment AND the appointment. I had my Matron of Honor and one of my moms drive up from DC to attend this appointment. I had my Mother in law schedule transportation to be at the appointment. The day before the appointment, I also received an email confirmation. So this past Saturday I arrived for my appointment ten minutes early. The Bridal shop was dark, no one was there, doors locked. We must have called every ten minutes from 9:00 until 9:50 to find out what was going on with the appointment. Maplewood Bridal uses an answering service and never really attempted to reach out to the actual Maplewood Bridal employees until after the 5th call when my Mother expressed her disappointment, frustration, and anger. Finally almost an hour later, we got a call back from Nikki, stating that she didn't know we had an appointment. Then when we told her we got a confirmation the day before, she proceeded to tell us that she had no idea about the appointment and that the confirmation was automatic. Huh?! I don't understand.... She told my mom that she would be able to come in 20 minutes if we waited. In normal circumstances I would have left, but I had family members that were not able to leave at that time because of transportation, so leaving was not an option. When Nikki arrived at 10:30 or so, she opened the door, and one would think she would be super apologetic. Instead, she opened the door and didn't say anything to us until a few minutes later when she explained that her assistant was supposed to be there and that she didn't know about the appointment and bla bla. (Sorry at that point I really didn't care what the reason was). So I tried to just move on, and look for gowns. I did not find her very helpful or knowledgeable about the gowns or how to help a bride and potential client find the gown of her dreams. So because we were there, I had to try on some dresses, while trying them on, in comes the assistant. Atleast I thought she was the assistant. She did not appear to know or realize that she was an entire hour and a half late for my appointment. Anyway, she comes over with a phone and is like "Can I take pictures of your experience here gown shopping?" Um really?! To top it off... I got an email later that day thanking us for our visit. But no apology for their unprofessionalism. I would never recommend ANYONE to this bridal shop. I would not trust them to do anything with a dress that requires a deadline. I understand that emergencies happen, but there is no excuse for allowing a situation like this to happen to a client. A simple phone call, or call back would have alleviated all of this. Based on my experience, and other reviews I saw when I was waiting outside in the cold rain, Maplewood bridal is unprofessional, unreliable, and a hot ass mess.

The dress is good quality, sizing is bit off, I would recommend to check with staff to get an accurate size. Staff were kind and helpful to exchange the dress. Generally I would recommend the place.

What a team...where to begin...they arrived ahead of time...very pleasant..know and did there job well. My wedding dress was elegant. It fit well and was comfortable during the Wedding ceremony and the reception. The makeup artist did a beautiful job making me up. She applied just enough make up. Allowing me to be naturally beautiful..the products did not break me out. I was happy about because I have very sensitive skin. The hair designer did a great job with my natural hair. When they were finished dressing me. Aww... the tears.."I was a Beautiful happy Bride". Just the way I wanted to look on my wedding day! THANK YOU LADIES Jillian P

What a great experience I had shopping for my wedding dress. The staff was so sweet and very helpful. I would highly recommend this shop!

Wow! My experience at maplewood bridal has been unmatched and unlike any other bridal salon. There were so many different and beautiful options. Nicki’s customer service is above and beyond. She knew just would look good on my body type and in such a short amount of time I felt like she genuinely wanted the best for me And took the time out to get to know me. I was offered something to drink immediately upon arrival. Everything is extremely clean. I felt like a queen here at maplewood bridal. Omg And I cant forget, every dress I chose is being customized to my specific liking!

Maplewood Bridal has many beautiful dresses and they are very accommodating.

First off let me start off saying this was the BESTT!!! Bridal experience I went too! EVERRR!!. I was going to wait until everything was finished to leave my grand review!!! But I will just come back later to update my initial reveiw. So first the booking process was cool, website was user friendly and easily to set an appointment with ease. If I had any additional questions, they respond back promptly with emails so no complaints there. My First appointment, I arrived with 6 people (Mind you this is during Pandemic) other bridal appointments only want you to bring two guests. (Masks mandatory and social distance) Here, I was able to bring 6 ppl with me. We walk up to the bridal appointment ( on time ) lol and they were ready for us. My Matron of honor saw one of the assistants run and finish her food which I thought that was so professional of her. I felt so important and valued! And that speaks volumes. Once we came in she made us feel welcomed and I forgot to mention very important! The bridal boutique is reserved for each bride so guess what??? Its just you and your guest , no one else. I was so impressed that I get two hours of their time and cater to my needs! It was the best! She knows her stuff, very detailed and she wants to get to know your style etc. so many dresses to choose from. The look of her shop was so elegant, modern chic and very welcoming. Good energy all around. I am still currently working with her but let me tell you, I was blown away with the level of professionalism, customer service just everything. My bridal party are still raving about the appointment and how we all had a good time. She provided snacks and wine for us. I mean what more can you ask for. She felt like family to me. I will be back for an update once I receive my dress but I highly, HIGHLY!!!!!!! Recommend Maplewood Bridal not just because shes black-owned but because she wants every bride to experience what I have experienced. Every bride is unique and she wants to show you that you deserve the best on your special day. And to help you find the dress perfect for you!!!! Thank you Nikki and your wonderful team. I cant wait to get back in and try on my dress and for my bridal party to try on their dresses. -Assata S.❤️❤️

My experience at the maplewood bridal shop was just amazing. From the beginning to being greeted with beautiful mask, eating cookies and sipping wine. This bridal shop gave me the spark back I needed while wedding planning. Thank you so much for such a beautiful experience.