NO STARS IF POSSIBLE...
This pertains to the Bay Shore, NY location only as I cannot comment on the others.
We have probably the worst menswear experience I have heard of thus far.
My husband was fitted for a tuxedo about a month or so befor...e our wedding. It came in about a week later but the shirt, vest, and jacket did not fit and it came in with the wrong color shoes. He was remeasured and a new order put in (supposedly). We went back a week later when they said it would be in but it wasn't...because the order was never placed.
So my husband was told it would be in the next week, the DAY BEFORE the wedding. Now, this was a specialty suit so he didn't even know how it would look on him yet.
He took a half a day off of work before the wedding to be there when the truck came in and of course, the suit wasn't on it. So, they gave him a piecemeal suit with a jacket that didn't properly fit and shoes that were too small and said they would FedEx it overnight and he could pick it up at 10:00 AM the next day, THE DAY OF OUR WEDDING!
Of course, he had a few choice words about that considering how many mistakes they had made, how many needless times he had been there, and the little fact that he would be with our photographer and videographer getting ready the time they wanted him to pick up the suit.
So, we had to run all over to buy another suit from top to bottom in case they never got it in when we should have been getting ready for the next day instead. Luckily, they did get it in and delivered it to his house so that some of the pictures of him at the house have him wearing the tux but the whole thing was an utter disaster. They redeemed themselves in the end but this all could have been avoided. We will NEVER use Men's Wearhouse again.