Michele Renee The Studio

due to extremely poor communication and unprofessional management by the owner, Michele (one “L”). Communication was excellent until I paid and signed the contract. After that, I had to repeatedly reach out—by phone and text—simply to find out who would be doing my hair and makeup. Despite asking 3–4 times, I was consistently told this information would be shared “a few weeks before the wedding.” On November 22, I texted again asking for confirmation and received no response for over a week, despite my wedding being less than two weeks away. I followed up again less than a week before the wedding, explaining that everything was paid but nothing had been communicated and that I was becoming anxious. Only then did Michele finally respond and call me. During that call, she told me Michelle (the stylist who had previously colored my hair) would be doing my hair and that “La” would be doing my makeup. I was happy to hear Michelle would be doing my hair, as she was excellent and very honest when she had colored my hair earlier. To add to her unprofessionalism, Michele (owner)made comments about the makeup artist, saying she was young and looked “a little messy because she’s a young mom,” but that she “should be fine.” This was concerning, especially since I paid for the Expert Soft Glam package, not the “Rising Star” (Not so expert stylist) option. Wedding day issues: • Michelle (hair stylist) called to say she would be running late because she had another wedding appointment before mine—something that clearly should not have been scheduled. • When I mentioned timing concerns since my hair would be wet and needed blow drying, she said this was not communicated to her by the owner despite this being the reason the owner added an extra hour for this and asked if I had a blow dryer (I was in a hotel room). • The makeup artist arrived and stated she was never told whether she was doing hair or makeup and had to confirm with Michele before starting. • She had only been told to bring a blow dryer and stopped to purchase one herself for the hairstylist. Ultimately, “La,” who was supposed to do makeup only, ended up doing both hair and makeup, and I never received the touch-ups included in my package nor did I have a dedicated stylist for each service which is what was promised, yet I still paid full price. After the wedding, every vendor followed up except Michele, which speaks volumes. I later learned from staff members themselves that this level of disorganization is common—one even said, “Welcome to my life. Imagine working for her.” To be clear: the artists were great and “La” was super apologetic for something that was not her fault. This review is solely about the company and its management. The staff would honestly shine more on their own. I strongly advise brides to look elsewhere if you want peace of mind on your wedding day. Total of the service was $397.80