In the end, everything worked out, but man was it an uphill battle. When my husband and I first went to look at Old School Square we were overtaken, it was exactly the venue we were looking for for our unique wedding. We dealt with their Even...ts Coordinator for 5 months and then I tried contacting her for 6 weeks with no response. Finally, someone got back to me and said she had been fired and that we will now deal with a new person. This woman seemed lovely at first and we were willing to work with her even though she had never done this job before. She was always extremely difficult to get in touch with and then 12 days before my wedding the icing on top of the cake. We were doing our walkthrough when all of a sudden she casually mentioned that 3 weeks prior a bride had the police show up and shut down their food trucks, which were acting as her caterer. Well, I was going to be in the same boat in 12 days. The woman laughed it off and told us we should probably get a permit. We called the city and long story short we were not allowed to have our food truck. So there I was 12 days before my wedding freaking out and being forced to make last minute decor to make up for their stupidity. I emailed this woman and her boss explaining that I am also in customer service, how I deserve an apology and how I hoped this would be the last thing they withheld from me. Well, I never got that apology, they never even sent me acknowledgment that they had received the email. I could honestly go on forever about their carelessness but I won't. I will WARN future brides of their insensitivity they showed me and tell you to be cautious!