Only the Best Bridal Couture

ear at the end that I asked her to fix. We had appointments every 2 weeks, 3 months prior to the wedding where this was discussed. Two weeks before my wedding, I went in for my last appointment to pick up the dress. The hem was not complete & was way too long. There was a layer underneath that had not been hemmed at all. We spent an hour and a half while she took fabric scissors to the hem & cut it while I was standing in the dress. The bustle did not hold up the dress up & half of the train was still on the floor. She said she needed more time to finish the hem & I told her the bustle was not what I wanted. She became very defensive, saying it would cost more money (but didn’t know the cost) to “change” the bustle & that Id need to come back the following weekend. While trying to discuss when I’d come back & exactly what needed to happen with the bustle, she started vacuuming while I was talking & acted completely unprofessional. After leaving that appointment, I was in tears with a pit in my stomach. I ended up contacting her before the next weekend. On the phone, she told me that she didn’t know how much time the “changes” I wanted to the bustle would take (which to me, these were not changes, they weren’t done right to begin with) & she would call me later in the week to let me know, as she was fully booked the rest of the week with only a couple mid day appointments left & the next Saturday would likely be the only time I could come in. She then told me that at the last appointment, my dress made a mess on her floor with the glitter & lace she cut off. That she usually doesn’t take Martina Liana dresses because they are complicated & she was doing me a favor from the beginning. Which when you’re paying someone a lot of money for alterations, I don’t know how they are doing you a favor? She was making me feel like this was somehow my fault & told me how tired she was & acted completely frustrated with me. In tears again, I had a pit in my stomach that I’d need to find another seamstress within two weeks of my wedding to finish the dress. My fiancé ended up calling her because I was so upset. I don’t know what changed, but after talking to him, her script completely flipped. Within two hours of him calling that same day, she called me back saying that she’d have the dress done the same day & that I could pick it up that afternoon. Of course I went that day to get it. I will say that the hem was done & looked good. The top of the dress fit well. The bustle was still too long, but at that point, anything was better than what she had at the previous appointment. She charged me an extra $610 on top of the original quote for the “change” in the bustle, added cups (which we did add on) & said that in the original quote, she didn’t include taking out two layers of crinoline or fixing the veil so had added costs for that, which was simply not true. At this point I was so beside myself & just wanted my dress & to be done with her. I paid & left with the dress. The next weekend, a week away from my wedding, I took the dress to another seamstress to fix the bustle. If you’re planning a wedding, you know this is the last thing you want to worry about two weeks prior to your wedding. Writing this to say, I would never wish this experience on anyone else.

for my big day. (Couldn’t even see it from the outside)!! We had a lot of appointments to make sure it fit perfectly - which I so appreciated! Love Alisa! 10/10 recommend and TRUST !

t be destroyed. She was quick and efficient. She is also very sweet, I would definitely recommend.

thank her enough for the service, and honestly you shouldn't look any further for your bridal seamstress/alterations/etc. The whole experience was great, her studio is clean and in a safe building, she is punctual with appointments and timing, and her work is wonderful. From what I've heard, her pricing is VERY competitive to others out there (I wasn't able to shop around due to last minute production issues for my dress) and I'll say how lucky I feel that I landed on such a great choice with Alisa at Only the Best. She worked on my wedding dress and jumpsuit that I wore at our welcome dinner and both came out PERFECT. She let me give my opinions, while also being honest about what would work/make sense. Thank you times a million, Alisa!!!