Only the Best Bridal Couture

nd how to work with them. We had a total of 4 appointments and each time she made sure that her alterations met my vision and functionality. By the time we were done, I was in love with the dress all over again! Alisa was not only professional but also very personable and easygoing (she even accommodated my tardiness on two separate occasions). Alisa was a pleasure to work with and I would highly recommend her services, especially if your dress cost you a pretty penny.

y 2 weeks, 3 months prior to the wedding where this was discussed. Two weeks before my wedding, I went in for my last appointment to pick up the dress. The hem was not complete & was way too long. There was a layer underneath that had not been hemmed at all. We spent an hour and a half while she took fabric scissors to the hem & cut it while I was standing in the dress. The bustle did not hold up the dress up & half of the train was still on the floor. She said she needed more time to finish the hem & I told her the bustle was not what I wanted. She became very defensive, saying it would cost more money (but didn’t know the cost) to “change” the bustle & that Id need to come back the following weekend. While trying to discuss when I’d come back & exactly what needed to happen with the bustle, she started vacuuming while I was talking & acted completely unprofessional. After leaving that appointment, I was in tears with a pit in my stomach. I ended up contacting her before the next weekend. On the phone, she told me that she didn’t know how much time the “changes” I wanted to the bustle would take (which to me, these were not changes, they weren’t done right to begin with) & she would call me later in the week to let me know, as she was fully booked the rest of the week with only a couple mid day appointments left & the next Saturday would likely be the only time I could come in. She then told me that at the last appointment, my dress made a mess on her floor with the glitter & lace she cut off. That she usually doesn’t take Martina Liana dresses because they are complicated & she was doing me a favor from the beginning. Which when you’re paying someone a lot of money for alterations, I don’t know how they are doing you a favor? She was making me feel like this was somehow my fault & told me how tired she was & acted completely frustrated with me. In tears again, I had a pit in my stomach that I’d need to find another seamstress within two weeks of my wedding to finish the dress. My fiancé ended up calling her because I was so upset. I don’t know what changed, but after talking to him, her script completely flipped. Within two hours of him calling that same day, she called me back saying that she’d have the dress done the same day & that I could pick it up that afternoon. Of course I went that day to get it. I will say that the hem was done & looked good. The top of the dress fit well. The bustle was still too long, but at that point, anything was better than what she had at the previous appointment. She charged me an extra $610 on top of the original quote for the “change” in the bustle, added cups (which we did add on) & said that in the original quote, she didn’t include taking out two layers of crinoline or fixing the veil so had added costs for that, which was simply not true. At this point I was so beside myself & just wanted my dress & to be done with her. I paid & left with the dress. The next weekend, a week away from my wedding, I took the dress to another seamstress to fix the bustle. If you’re planning a wedding, you know this is the last thing you want to worry about two weeks prior to your wedding. Writing this to say, I would never wish this experience on anyone else.

a lot of appointments to make sure it fit perfectly - which I so appreciated! Love Alisa! 10/10 recommend and TRUST !

weet, I would definitely recommend.

ok any further for your bridal seamstress/alterations/etc. The whole experience was great, her studio is clean and in a safe building, she is punctual with appointments and timing, and her work is wonderful. From what I've heard, her pricing is VERY competitive to others out there (I wasn't able to shop around due to last minute production issues for my dress) and I'll say how lucky I feel that I landed on such a great choice with Alisa at Only the Best. She worked on my wedding dress and jumpsuit that I wore at our welcome dinner and both came out PERFECT. She let me give my opinions, while also being honest about what would work/make sense. Thank you times a million, Alisa!!!

ally wanted to add a slit to my dress. Something that may SOUND easy, but actually requires way more construction and planning that is much better suited to a pro. And that was Only the Best Bridal Couture. Alisa really listens and wants to make you happy, while also being realistic about what can be done. I always looked forward to our fittings! She is kind, knowledgeable, and passionate about her craft. My dress ended up being exactly what I imagined and I couldn’t be happier.

and she completed it perfectly! I would recommend Alisa anytime for any dress!!

rust the process and book Alisa as soon as you get your dress! Thank you

oughout the next few months she did beautiful work on my dress and was willing to work with my schedule as I had to travel from northern Arizona for the appointments. Not only was Alisa professional and amazing at what she does, she believes that a dress should be altered to fit the bride rather than the bride needing to change herself. This is a beautiful philosophy to have in the wedding industry and helped make me feel even more confident in my dress. Trusting someone with your wedding gown is not an easy task, but Alisa makes the whole process seamless. Thank you again Alisa for all of your hardwork and for being the kind soul that you are!

ands down, recommend her 10/10! If you need dress alterations on anything, not just wedding gowns, this is your lady! Thanks for being so personable and easy to work with Alisa! Hugs!

wouldn't write a bad review for local small businesses but after my experience with her, I felt this was absolutely necessary. Alisa was originally recommended by the shop I purchased my dress from. I should've known something was wrong when I picked up my dress and they gave me an updated list of recommended vendors that did NOT include Only the best bridal couture anymore... I called the shop after my second appointment with Alisa (after I decided not to work with her anymore due to her unprofessionalism) and found out they had received several other complaints from their brides. Alisa is the rudest business owner I've ever dealt with - I am not sure why she has so many 5-star reviews. I should've trusted my gut after my first appointment. Alisa was very short and rude. We scheduled a follow up appointment a couple of weeks later even though I was hesitant after my initial experience with her. She must've mixed up the dates because I had it on my calendar for a Wednesday at 5 PM. I reached out multiple times the day of to confirm I was still on because I hadn't heard from her. She eventually reached back out claiming I had missed my appointment two days earlier. She claimed she left a voicemail but she didn't nor did she text/email me. After some back and forward, we rescheduled the appointment. I was a couple of minutes late to my appointment and apologized as soon as I got there. She absolutely lost it and told me she'd usually "fire" clients after "three strikes". When asked about my three strikes, she blamed me for missing the appointment SHE scheduled on the wrong date (1), she blamed me for rescheduling (several days in advance!) (2) and for being a few minutes late (3). At that point, she was so inappropriate and I was so taken aback, upset and in tears, there was absolutely no way I could work with her anymore and did not want a bad omen on my wedding dress. When I asked her to get my deposit back, she flat out refused and said she'd give me half since she had started to work on the dress (I do not see any alterations on the dress).

my own. When I had gone a little too overboard with the embellishments, she kindly adjusted the dress. She was truly a lifesaver, and helped make my dress exactly what I hoped it would be for my wedding. I received so many compliments on the dress in my wedding day, and Alisa deserves all of the credit.

th, that hyped me up, and overall made me feel good about myself. My first call went terrible and I was really down in the dumps thinking that I would need to settle for someone that was rude. Then I called Alisa and she was the absolute sweetest person ever. I knew that Alisa was exactly the person I was looking for. Of the course of taking my dress in, she really brought my vision to life and I can’t imagine not having found her. Alisa, thank you for EVERYTHING. I love the friendship that we created and my husband absolutely balled when he saw me in my dress. I appreciate everything.

ul and confident in my dress on my wedding day. I knew without a doubt it couldn’t have been better tailored. I have recommended her to multiple friends!

ith her again.

person who did my alterations and Alisa absolutely fixed it. Not only that, but she truly made my vision a reality! She was calm (when I was frantic), kind (when I was freaking out), flexible (with really only 5 weeks to work and I had to go out of town for an emergency during this short time), and so helpful. I could not recommend her more or thank her enough, for her amazing work on my wedding dress and for just being a gem of a human.

a custom gown. She is also very sweet and goes out of her way to make you feel comfortable and confident that you made the right choice by choosing her for the most important dress you will ever wear!

he process!!!

ally had to take my dress apart and she never complained or made it seem like a bother. I wish I could get married a few more times just to spend time with her and watch her make my dreams come true!

rrassed to take pictures in on my wedding day. I have am emergency appointment with David’s Bridal to find a dress that once I have photos taken I will not be ashamed of the quality of work especially for the price. I showed her pictures of what I wanted gave her notes yet it is still a disaster. I requested a custom dress with ruching for my petite frame. The ruching looks horrible. I know many apprentice seamstresses could do a better job than she did. The only things right were the base fabric color style and size. I tried to make changes and she obliged but even those changes were mediocre in quality at best.