OVERFLOWevents

since my wedding I find that my review of Courtney’s services is still a one star review. To begin I was living out of state and trying to plan my wedding and knew I was going to need some help. I interviewed Courtney and she understood that I would need the wedding planned as fast as possible because I was about to begin my busy season at work and would not have the time to plan the wedding. However, after paying my deposit for a FULL service wedding planner Courtney disappeared and I was not able to get in contact with her for an extended period of time. As I had already told her I needed the wedding planned so I began planning my wedding. By the time Courtney FINALLY reappeared to do her job I had already found, negotiated contracts with, and booked my venue, my hair and make-up, my hotel block, my photographer, my videographer, and began talks with my caterer. All that was left for Courtney to do was find a wedding cake baker, a band, and rentals. Courtney continuously sent over vendors that were clearly out of my budget even though her services include “budget management” and I had to take it upon myself and create a spreadsheet of the breakdown of the rentals to determine which company was best for my budget without assistance from Courtney. As if things could not get any worse on the day of my wedding Courtney failed in her “day-of” duties horrendously. I was late to my own wedding Courtney did not send someone or come herself to make sure things were going okay or call to let me know that it was almost time to go over instead I had to run to my wedding venue to make sure I was there on time. Once I actually got there I realized that my family was not there because no one let them know it was time to line up. Because of the lack of organization and diligence I experienced during the planning phase of the wedding I created a fool proof color coded diagram of my wedding venue for all of the decor and items I provided. To my disappointment but not by surprise when I arrived my wedding programs were not out, the tissues I purchased for the ceremony were no where to be found, and to the discomfort of my husband’s family the yarmulkes we purchased were never taken out of the box. To add wood to the fire Courtney failed to contact or inform the caterer what size my tables were so the caterer brought the wrong sized serving plates so they could not fit on the tables. So the caterers were hand serving food which caused food to be spilled all over the floor and my guests had to wait an hour to get food after being seated. I actually had to go into the kitchen and demand that food be put on the table because it was not getting done. So instead of enjoying my evening I spent the time after my wedding in tears about how disastrous the evening was and still to this day had family members reminding me of what an embarrassment my wedding day was. Save yourself months of stress trying to do Courtney’s job and emotional distress on your wedding day by hiring anyone but Courtney.