About this vendor
Founded in 1926, the company has become the premier dry cleaning service in the area, serving high-end clients such as Chanel, Versace, and Saks Fifth Avenue. Their dedication to their craft has earned them accolades such as the America’s Best Cleaners Award as well as being named ‘Best Washington Metro Drycleaner’. This business currently has 30 staff members who have attained 250 years of experience between them, lead by manager Jon Simon.
Parkway Custom Drycleaning is a dry cleaning and alterations establishment that caters to wedding garments, based in N. Bethesda, MD. Specializing in wedding gowns, this dedicated team offers cleaning, alterations, repairs and preservation services. This eco-friendly business provides complimentary pickup and delivery of items to clients based in Maryland, Virginia and Washington, DC.
Parkway Custom Drycleaning take pride in providing each gown with the care and attention that it deserves. The eco-friendly, non-toxic, and biodegradable solution used has been created to be gentle on embellishments such as beading and lace. They are as thorough as they are prudent, and each garment is checked to identify the fabric and features such as pleats, and whether the item is stained. The item is then hand-cleaned and ironed. After cleaning, the team can also offer preservation services, whereby the dress is stored in acid-free tissue in a pH-neutral box.
In addition to dry-cleaning, this team has the ability to restore delicate vintage pieces that have been handed down through the generations. Their seamstresses can offer alterations and restyling services, adjusting a garment so that it fits perfectly, or adding embellishments to match the engaged couple's vision. This company’s exceptional standards are equally implemented in such services, with the majority of alterations being completed by hand. Wedding couture fittings are available by appointment only, ensuring that the seamstresses are ready to completely focus on the client's needs. This dry cleaner also caters to suits and tuxedos, providing the same care and dedication as they do with gowns and couture garments.
Details
Fashion Services
- Alterations
- Dry Cleaning & Preservation
Awards and Affiliations
Reviews
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4.7
out of 5.018 reviews
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The service and professionalism at Parkway are first rate. Shout out to Joy who graciously helped eliminate a last minute stain!
Parkway did an outstanding job cleaning my gown prior to my wedding! They are so convenient with the free drop off/pick up service as well. I highly recommend them to other brides!
These guys are amazing at what they do. I took my wedding dress in as it had a stain on it that mysteriously appeared. I couldn't remove it and someone tried to "help" and made it worse. I went in during my lunch break preparing to drop the dress off. I was prepared to pay a hefty fee but the importance of the dress outweighed costs concerns. They were able to remove the stain in about 5 minutes and did it gratis.
Buyer beware or be soaked!!
We have had a shocking experience this week with Parkway Cleaners in Chevy Chase. This upscale cleaners is known for removal of stains on clothing and expensive prices. They do good work, but in my situation, I was totally unprepared for the outcome. I brought in two gowns and a table cloth for stain removal and cleaning. I was handed a receipt with $122 which I interpreted as a total. Expensive, but not unexpected. Well, it turn out that was the price for one piece. No one warned me that the bill was actually $400. I suppose I could have reviewed the fine print and looked over all the receipts, but I trusted these folks and expected great work at a fair price. Perhaps the rich would not object, but I would not have left the clothes with them had I realized the $400 price. They were not able to even remove the stains. In the past, if the work was not successful, I would receive no charge and I would have gladly accepted a reduced rate in this case.
The manager politely told me there was little they would do and directed me to read the fine print. The only recourse was that they would redo the cleaning with the warning that additional effort could ruin the gowns. I was offered a $50 credit for my next visit, which will likely not be any time soon. If you have so much money you don’t care about a $400 cleaning bill, this is the place for you… (the manager told me $400 for 3 pieces was nothing out of the ordinary at this cleaners, so I guess that makes me a peasant.)
I really just wanted to thank Parkway for such an outstanding job cleaning my gown. I chose to get it box and preserved and I saw it before they boxed it up and it came out gorgeous. They got out all the spots out from my fabulous night!!!! Thanks again!!!!
I had a really expensive gown and wasn’t even sure I wanted anyone to clean it because it was so delicate and had a lot of beading. But I was worried about the stains, especially around the hem since we had an outdoor wedding. The company did a great job. I am thinking of selling the gown now and the consignment store I took it to couldn’t believe I wore it - it was so clean!
I wouldn’t take my gown anywhere else.
There is no other store that I’d trust my gown to other than Parkway. Their staff is so professional. They even brought out the person who does the cleaning to go over the stains with me and to discuss cleaning options. I had quite a time at the party, and, needless to say, the gown showed it! They did a fabulous job cleaning and also pointed out a few tears that their excellent seamstress was able to repair so perfectly that I couldn’t find them when I picked up the gown!
They are the best pros in town.
I can’t thank Parkway enough for all they did for my wedding gown. I was fortunate enough to be able to have my mother’s gown to wear, but it needed quite a lot of work. Their seamstress was fabulous, and I couldn’t believe they were able to get those old stains out, 30 years after my mom wore the dress down the aisle.
Thank you Parkway!!
I would like to thank the staff at Parkway for making this women feel young again! I got married for the first time being over the age of 50 and was so nervous about my gown. It was my mothers gown and has been sitting there for many, many years. Unfortunatley, she was not around to see my wedding but her gown looked gorgeous on me thanks to the cleaning, alterations and pressing of Parkway!! That, and not eating for three months. Anyway, the dress and wedding were spectacular and I just wanted to express my appreciation for everything you all did.
I got my dress cleaned by Parkway. The price was a little higher then other places but I now know why they charge what they charge. When I first walked in to get a quote, the staff was very eager to help me with all my questions. Even the young handsome manager came out to make sure I was being taken care of. They gave me a price which was a little higher then other places but right away, I knew my dress was in good hands. Anyway, the dress came out perfect and the staff couldn't have been more helpful. I would recommend them to anyone that wants their dress cleaned properly!
Just amazing!!! I did a number on my wedding dress which just shows how good of a time I had at my wedding. I heard from many people to take it to Parkway. They lived up to their reputation. The dress turned out fantastic. Thanks again!!!
I had the most unbelievable wedding and my dress took the grunt of it. My dream was to pass my dress on to my daughter if I have one, but it got kind of ruined during the party. I was referred to Parkway by many people and trusted them with my dress. OMG! They did the best job with cleaning it. I couldn't believe it. They got out all the stains and made it look new again! Thank you to Parkway and to everyone that referred them to me.
I just recently had my wedding gown cleaned, boxed and preserved at Parkway. My gown and I had a great time at the reception and it had spots of fun all over it! Parkway did a fabulous job restoring my gown to perfection. The customer service representative that helped me was so kind and very informative about how they cleaned it, boxed and preserved it. When I picked up my gown, there was a color picture on the outside of the box and it looked like a fairy princess was inside. They also gave me a pair of white gloves for me if I wanted to open it up! I highly recommend Parkway for any of your cleaning needs. They were wonderful!
I had a destination wedding, but live in the MD area and needed to find a local place to clean and preserve my wedding dress. I am thrilled with my experience at Parkway! I fell in love with my expensive wedding dress and was not sure who I could trust to clean and care for it, but when I asked around, everyone said that I should go to Parkway. I received kind customer service and they assured me that my dress would be well taken care of, even with the lace and beadwork details. They completed the service quickly and offered to deliver it to my house! It was expensive, but worth every penny. I paid a lot for my wedding dress and it remains a valuable investment, thanks to Parkway!
Dry cleaning took a long time and was pricier than I was expecting (although it seems relatively standard for the industry) but was worth the wait and cost. Dress was packaged perfectly.
Very expensive, but the quality can't be beat. My wedding dress looked brand new after the cleaning.
I bought a sample wedding dress and the bottom of the dress was dirty from being dragged around the store. After a trip to Parkway, it came back looking like new. I would recommend that brides in a similar situation trust Parkway with their wedding dress.
I had my dress altered at Parkway. Xenia was very nice to work with, but it took longer than both of us anticipated and it wasn't perfect. But, what ever is? Xenia did a nice job.
I was amazed at the $285 price quote to dryclean my dress, but it has to be done. And, they are going to preserve it for free since I had my alterations done in the same place.
It's expensive, but they do a good job.
Contact
5455 Randolph Rd, North Bethesda, MD
Parkway Custom Drycleaning
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