Phillip Gregory Photography

r, was friendly and professional. Tom handled the videography and was equally excellent. Phil, however, did not work my wedding directly. We had opted for a short, movie-like trailer, which I loved. If my experience had ended there, I would wholeheartedly recommend them. In fact, if Chris and Tom ever work independently or for another company, I would hire them again without hesitation. After the wedding, I requested footage of my father-daughter dance and the speeches. Phil offered 45 minutes of raw, unedited footage for $700, which I felt was unreasonable, so I declined. After negotiating, we agreed on $400. Phil then sent me a Google Drive link to access the footage, which I watched once. When I attempted to view it again a year and a half later, the link no longer worked. I reached out to Phil, who informed me that the footage had been deleted from the cloud. He claimed that he advises all clients to download their footage immediately. However, I was never told that downloading the footage was necessary to retain it permanently, and I would have done so had I known. Fortunately, I have saved all our email and text communications, which clearly show that at no point was I informed the footage would only be available for a limited time, nor was I advised to download it. Who would pay $400 for raw footage only to have it available for just one year? After I provided Phil with proof of our communication, he refused to offer any refund or attempt to resolve the situation. As a result, I have now lost $400 and, more heartbreakingly, irreplaceable footage of my father-daughter dance. This loss is through no fault of my own. If Phil had told me that the link was temporary, or had checked with me before deleting the footage, this would be a different situation. However, I can definitively prove that I was never informed. To future brides: either look elsewhere or get everything in writing, save all communications, and download your footage as soon as you receive it. Phil may neglect to remind you, but I won’t. Sadly, the only regret I have about my wedding day is hiring him. I can't understand how, after explaining all this to him, I still didn’t receive so much as an apology.

. He did tell us that he wouldn’t be the one photographing our wedding but he’d be the one editing. Chris was our photographer and he was great! We absolutely loved Chris. We’d definitely hire him again. Unfortunately we can’t say the same about Phil. We gave Phil the time it states in his contract (3-4 months) to edit and send us our photos. After the timeframe we started calling and messaging him and we were usually ghosted. And then my lovely mother in law offered to get involved. Phil would actually answer her messages and calls but not ours. Mind you, my husband and I were very nice to him. Never disrespected him or even showed our frustrations. He gave my mother in law some story about his personal life. And he needed some time “away.” Do we believe it? I don’t know. But I do believe that as a business owner, you should let your customers know you’ve got some personal things going on and won’t be able to deliver during the agreed timeframe. Instead of just ghosting them. Anyway, he kept telling my mother in law that the pics would soon be up. We finally got our pictures 6 MONTHS LATER. Annoying, but I was just happy the pictures were up. Then I saw the actually pictures. I’m convinced he “edited” them and uploaded them the night before. Honestly, nothing special. The pictures Chris took were great, but the editing was ok. We have many doubles and even triples, the editing looks like an amateur did it, some pictures are the same, just cropped. But I wouldn’t even care too much about that but he did not include any pictures that Chris took of us with our families (parents, siblings) after the ceremony. I will say, the videos are nice. I’ll give props where they are due; Phil did a nice job editing the videos. But, I messaged him about the missing pictures but no response. And again my mother in law got involved and of course he responded! He said he’d get together with Chris to look for the missing pictures. He told my MIL that he’ll have the pictures up in a month. Annoying but fine whatever. A month passes and surprise surprise, the pictures still aren’t there. It’s almost been a year since our wedding and we’re still dealing with this. We are considering legal advice like some other reviews mentioned, because like I said, he was not cheap and we’ve been patient long enough. Unfortunately, the reviews from unhappy customers didn’t start coming in until after our wedding. Had we seen them before, we 100% wouldn’t have hired him. We waited this long to write a review because we were giving him a chance (or many chances) to make it right.

hat he was talking about. After that, I was unable to get a hold of him until one/two weeks before the wedding and even had my wedding planner reach out. I noticed a lot of negative reviews and started to panic. He finally responded and had some excuse but we figured out a few days before the wedding a plan of action for photos. He arrived and immediately was confrontational with my make up artist as he was finishing up my make up. It created a negative atmosphere for me and the others just as I was getting ready to put my dress on. He didn’t take any photos of the groom getting ready which I’m still disappointed about. The photos before the wedding went ok. The way he spoke to us was aggressive and he explained that that was because he is a high school football coach. He got in an argument with my trolley driver after the driver told him he could lose his license if we brought alcohol off of the trolley. It was totally uncalled for and I could see a pattern in his combative behavior. While shooting my family photos at the church, he made sarcastic and insulting jokes to several people. Unfortunately, that was not the worst of it. He told me it would take at most three months until I receive my photos. I did not hear from him or receive any “sneak peek” photos until I contacted him+2 months after the wedding. I saw that he was posting photos of a wedding that had occurred one month after mine. I emailed to ask him how it was going and he didn’t respond. I called him and he said he “dropped the ball” and would have sneak peak photos to me in 24 hours. He didn’t get the photos to me in 24 hours so I called and as typical for him, he was argumentative. He sent the sneak peaks and said I would get the rest of the photos in two weeks. Two weeks passed and I contacted him several times with no response. As recommended to me by his former clients, they suggested I get a lawyer involved. So we got a lawyer and he finally responded a month later with another excuse and said it would be another two months until we received our photos (6 months total). Our lawyer had reached out several times to make sure the photos were being worked on but Phil never answered. It just so happened that our lawyer ran into Phil at a wedding (both as guests) and confronted him about the photos. Phil had several more excuses but we ended up receiving the photos three days after their encounter. So all in all, it took 4+ months to get photos. I’m sure we would not have them if it weren’t for our lawyer. The quality of his photos is ok. Some are good and some are bad. Attached is an example of the type of photos I can’t believe he gave me. In my opinion, he rushed through it. I’m just thankful that there are good photos in the bunch. Hiring Phil was my only mistake I made when planning my wedding. I don’t think Phil should be a wedding photographer and certainly not have his own company. He doesn’t have the personality to deal with other people or the organization skills. I don’t recommend hiring Phil for any event unless you’d like your photographer to argue and insult your vendors/guests and then deny your calls and not respond to your emails. I wasn’t sure if I’d ever see my wedding photos. It turns out he and I are from the same neighborhood and I spoke to many people that confirmed with me that this type of behavior is normal for him.