I feel really bad writing a negative review, but I wanted to share my experience honestly, especially since most reviews are positive, which wasn’t my experience. We booked Chris to film our wedding, which was in April. After signing the contra...ct, I started to worry with the lack of communication. All of my other vendors responded to me in a timely manner, but I had to send multiple emails over the span of several weeks to eventually get responses from Chris, which was frustrating as I was trying to plan a wedding long distance.
The day of the wedding, Chris sent me a text in the morning saying he had gotten injured, and wouldn’t be able to shoot my wedding, but that he’d arranged for a backup to be there to film it instead, which was nice to know it had been taken care of.
That said, after the wedding, I waited a VERY long time to get my videos back. I sent several polite emails, across months with zero response, just asking for an ETA on when I’d get the videos back. Nothing. No response, no answer to phone calls, etc. I finally got a response from him in June, telling me I’d have my videos in 10-14 days. This email came because (before I had any issues with him) I recommended that a friend getting married in June book him too, so I saw him at her wedding and asked about timing for the videos. The 10-14 days came and went, again with no response to my communications with him. I finally got my videos back in August, with no explanation or apology, so I just felt like as a business professional, that really wasn’t the right way to handle his response. The friend who also used him had similar experiences with lack of communication and a long time before getting her videos back.
The quality of my videos was fine, but I can’t say I’d recommend using this company for your videography unless you are someone who doesn’t need regular communication, and are okay waiting several months for your videos back.