Riverwood Manor by Wedgewood Weddings

The venue is lovely and the food was good. However, Angela is one of the crabbiest and rudest people I have met. Her husband and the other female partner (I’m sorry but I do not know her name) were both very pleasant and reasonable, but Angela acted as if she was annoyed and inconvenienced starting as soon as she received our deposit. She made the whole experience unenjoyable. It truly felt like as soon as she got our money then she couldn’t be bothered with us anymore. And, strangely enough, it was almost as if she went out of her way to make things inconvenient for us. For example, I had requested time for the day before the wedding for a rehearsal and even wrote it on my contract almost a year ago when we put down our deposit. Both Angela and I signed the contract after the rehearsal request was written on it. Well, evidently, she changed their rehearsal policy shortly after that. However, it was only when I contacted her about a month before the wedding, to confirm the rehearsal time, did she tell me that we couldn’t have the rehearsal after all. Then, when we met her about three weeks before the wedding to finalize the details, she seemed annoyed and bothered by our questions and requests. In addition, when it came time for me to pay the remainder of what was owed, I went ahead and mailed the check to the venue to Angela’s attention. I let Angela know that the check was in the mail and that she should receive it within a few days. She rudely informed me (for the first time!) that the venue does not accept mail at all. Nowhere was this written nor did she ever tell any of us this. She was once again evasive and unapologetic, offering no real help or solution other than to say I should cancel the check and just pay her with a credit card. I was not interested in paying by card because she charges clients the 3% fee if you pay by credit card. Well, on a $5k remaining balance, that adds up. I asked her if I could please overnight a new check to her home address or to another employee’s home. Again, all she responded was she didn’t accept checks via mail and we would have to hand deliver the check directly to her. We live 3 1/2 hours away and she knew it. (How do people who live out of town deal with her odd conditions?) I ended up having to overnight a check to my daughter who then had to drive 45 minutes there and back from her house north of Charlotte. It was ridiculous that Angela was so unaccommodating and rude about it to boot after we spent roughly $10,000 with her. The night of the wedding I just made a point to steer clear of her and deal with the other lady and her husband because they seemed relaxed and pleasant, unlike Angela who was high strung and irritated. I don’t understand why someone like her is even in this line of work. She clearly doesn’t enjoy it and is terribly lacking in good people skills. I did my best to shield my daughter and her fiancé from this woman so that she didn’t upset their day, but even they picked up on her bad behavior. After spending almost $10,000, I wish I had read some of the previous reviews before making a final decision to employ this venue. It is supposed to be an overwhelmingly happy occasion and, for that much money, the owners should go out of their way to make it as special and as seamlessly smooth as possible.

We had my daughter's wedding reception here in June. We enjoyed the cocktail hour outdoors on the porch and on the lawn overlooking the lake. I liked how Angela displayed the various appetizers-it all looked very elegant. Many guests told us the food tasted great and they really had a wonderful time at our daughter's wedding reception. Angela and her team were very knowledgeable and accommodating in planning and executing wedding receptions. We brought everything to Riverwood early in the week, and they did a beautiful job decorating for us, as we requested. Their team handled the clean up at the end and they even helped us load our vehicles after the reception ended. This was the second time we hired Angela and her team to host a wedding for our family - both receptions were wonderful!

I had the best day of my life at this venue. I was a bride and they took care of my every need the day of. If I wanted to change something last minute they accommodated me. If vendors had a question, they were the ones to take care of the issue. If something came up that required my judgment they were quick to let me know, and open to whatever suggestions I had. The staff were professional, kind, and attentive. There are some rules in place that seem a bit strict but ultimately just help maintain a pleasant day that doesn’t get too rowdy. If you are serving alcohol, I would try and remind your guests to expect basic drinks. The bartender was kind, but not versed in specialty drinks. The owner acts as the day of coordinator and she did a great job! The manager was also super helpful and did a lot of the behind the scenes. The layout of the venue is gorgeous, provides you with options in case the weather doesn’t hold out, and perfectly designed for holding a wedding. The dressing rooms and bathrooms were separated from the rest of the venue to allow for both parties to get ready without risk of crossing paths. We rented the venue for 8 hours and got ready in the dressing rooms starting at 2pm. Our ceremony was at 5:30pm and I feel as if the women had an adequate amount of time to get ready. We did not take pictures beforehand however, and I also got my makeup done earlier in the day. When we arrived at the venue, the owner and her staff already had the place set-up for our wedding. I am so grateful we booked with them and would recommend Riverwood Manor to anyone looking to get married in the area.

Angela and her team are incredible. She executed the vision I had for our wedding beautifully. They handled everything the day of so we didn't have to worry about a thing and it went off seamlessly. Jenna did a great job with all of the food. We had multiple guests say it was the best wedding food they've ever had. I would recommend Riverwood Manor to anyone getting married.