RockStar Weddings

Heather was absolutely amazing to work with. She made the entire planning process so much easier and kept everything organized from start to finish. She’s also a mom, and you can really tell by how caring, patient, and thoughtful she is. She was so easy to talk to and made me feel completely at ease throughout the whole process. On the wedding day, she handled every detail so I didn’t have to worry about a thing. She kept everything on track, communicated with all the vendors, and made sure we were taken care of. Her compassion and calm energy made such a difference. I can’t imagine the day without her and I’d recommend her to anyone planning a wedding.

I've thought about writing this review for a while and I wish there was something in between 2 and 3. I will admit I had faults with not staying on top of certain things. I was a type B bride that wanted to be type A. I also did not have certain vendors contact info until the week of the wedding and things got lost in distribution. I put a lot of trust in Heather (our day of coordinator) because she was the professional here. For initial conversation, we went over the three important things to me: set up, take down, and smooth transition of events. The next conversations were much closer to the wedding. During these conversations, it seemed that Heather really wanted to excuse herself from having to take down the decorations. She tried to ask if I could convince my bridesmaids as "it's typically their duties" or leave stuff at the venue overnight. I put my foot down and offered the option of having things get taken down once we moved to dancing. We discussed the rehearsal, and she was able to convince me her presence wasn't needed. She had (what seemed to me) a condescending reason why she didn't need to be there. Two days before the wedding, I sent photos of the decor. I'll admit, I could have gotten them to her sooner, but I had other things that were more of a priority. The Friday before the wedding, she told me that she could not assemble the arch we had discussed about prior, and I had to assign someone else to it. I expressed my disappointment and the ease of the task of 6 screws with an Alan wrench. I was able to assemble it on my own in my house. She then changed her mind and said she would enlist more help and that of the venue manager. On the wedding day, we had a slight discrepancy regarding starting time, but my bride brain never wrote it down or internalized it. Before the ceremony, she decided to flip the processional line and have the women be on the right and men on the left and said that's how it always is (even though a quick google search says otherwise). Our whole wedding party was then turned around because it was not what we rehearsed (Heather convinced me she didn't need to be there). After the ceremony, about 10 minutes before the grand entrance, my bridesmaid said the vendors were uncomfortable sitting at a main table. I asked who? She responded with Heather and the DJ. I had her check with the DJ who said that he was cool with it. It was only Heather. I was livid in the moment at the lack of professionalism before my eyes. I sent her the seating chart 5 days before the wedding. I don't believe she looked at the chart because I had guests who I had specifically asked to be seated next to each other. She supposedly set the table. I set up my name cards and put positions on the back to ensure they would be sat next to one another. Come to find out, that didn't happen. I had married couples sitting apart from one another. I will say, Heather did fulfill her expected duties as well as did a good job keeping us on time and on track. Everyone wants to talk to the bride and groom, but we had a timeline to follow. Overall, I wasn't too pleased with this company and cannot recommend them. The bare minimum was done, and it did not feel personalized, except for the headaches. Curiously, I asked our event manager how much involvement he had with set up, he said a lot (which was not his job). The price was attractive, but I would rather have spent more at a different company to ensure this didn't happen.

Jade was amazing as our day-of coordinator! She communicated with us ahead of time to know exactly what we were wanting and made sure we had everything covered. She did a fantastic job during our wedding to help execute our vision perfectly, and helped to address any problems without us even knowing! Highly recommend Jade as a coordinator!

I thoroughly enjoyed working with Heather for day-of coordination. I appreciate Chris’ openness and flexibility as we discussed budget. Both were professional and communicative.