Susan Rothchild is an absolute angel. Both my Rehearsal and Wedding meals were some of the best food I have ever put into my mouth. I had my wedding at the Knoxville Zoo and wasn't exactly thrilled with their preferred caterers so we decided to... do taste tests elsewhere. My fiance and I are from Nashville so we planned to meet with Susan and sample the menu; we scheduled it and made our trip, THEN SHOWED UP AN HOUR LATE BECAUSE OF THE TIME CHANGE. How embarrassing!! Susan (and her staff) handled it like champs, and served us some of the best food I've ever tried! We were blown away, and knew we wanted to work with her after the first course!
We emailed menus back and forth and she made the whole process extremely easy. We were able to work closely with Tom and Jack who we adore as well, and I cannot tell you how excited our guests were to just read the menu when they sat down!
We even ran into a couple of hiccups on the venue end on our 1 month walk through (that Susan and Jack attended with us) as we were not able to have specific foods in specific areas due to the animals (no meat near the tigers)- Susan and Jack were able to provide alternatives and work with the venue to create flawless solutions.
Again, I cannot stress how amazing this team was. I had mismatched china, and they provided gold rimmed plates for anyone who needed seconds. We found out our rental company did not have enough of the same color napkins for all of our guests maybe 2 weeks out and RC provided them for us! The buffet was discreetly broken down after dinner, and they even assisted with the cake cutting. Everything was SO perfect, and SO easy to plan from afar. Everything was exactly as promised, if not better, and we are still receiving complements on not only the food, but the service! My guests literally have selfies with Tom (the chef) either from the pasta station during the RD, or carving the beef at the wedding. How fun!? I would book them again in a heartbeat!!