Santos VIP Limousine

schedule. For the price we paid, we expected a smoother ride with a more professional and considerate driver. The driver assigned to us was extremely rude and driving very roughly, which made the “party bus” experience more of a roller coaster ride. When asked why he was so rough and cranky we discovered he wanted more tip money even though his services were not yet over for us to tip more if we felt he did a good job. I would steer clear of this company and choose a more cost effective and more recommended service company. I would not use this company again.

on. He even hung out around the corner because we beat the Trolley on the ride down to the church haha. He helped fluff my dress and open the doors for me and my dad to walk down the aisle and rolled out the carpet again with freshly popped champagne and glasses when my husband and I exited the church. It was such a luxurious experience and it was a nice moment my dad and I were able to share before he gave me away.

a bit nervous and he broke the ice, make us laugh and feel comfortable - not to mention got us there safely and on time. He also was so helpful when our photographer wanted to get shots with the car.

e was an absolute pro and was so confident and experienced - he was showing me how to hold the dress, what poses to hold near the car, how to get in and out of the car, and everything in between! He felt almost like a second wedding coordinator! Plus the car was such a highlight and we got so many oohs and ahhs driving around NYC and feeling like royalty.

ed to be on time. We used the Mercedes sprinter van limo which was such a great decision--TONS easier to get in and out of while wearing a big wedding dress and you still get the benefit of limo style seating inside. All 12 of us fit very comfortably inside and had a blast. Highly recommend!

ately made our experience with them very easy. They’re also wonderful at sticking to schedules and ensuring that they’re always timely! You can’t go wrong with Santos VIP!

o even with picking up the groomsmen and bridesmaids separately. Our driver Alvaro was an extremely professional and courteous driver, going above and beyond to make sure our time was perfect. 5 stars all around.

ibly helpful They were on time, immaculate, appropriate and seriously concerned for our comfort and safety. We had an issue at the end of the evening that something was misplaced but Paul found it and delivered it to my home a few days later For so many industries where customer service is no longer a consideration I can not stress enough how awesome we were treated. As if we were family Please don’t hesitate to use this very fine company for your needs

She is amazing and went above and beyond to give us all a great experience. The limo was on time and prompt about getting to our various locations. Champagne and water was provided. The limo was comfortable and clean. We went over time by 5 minutes and they didn’t charge us the overtime. Negatives: We did have a small snafu when the limo came to pick up myself and the bridal party at the hotel. I was confused about the type of limo that I booked and was expecting the Chrysler but instead there was a Sprinter. That was totally on me as I signed the contract and just had a misunderstanding. The issue was that when the driver called the office to check, the phone was given to me for some reason and the man on the line was rude. I did not like the way he spoke to me. He was clearly on the defensive. I let him know that I totally understood I made a mistake but that I didn’t like to the way he was speaking to me and gave back the phone. Our driver apologized immediately for it and was great at calming down the situation after that phone call. We popped the champagne and were on our way. My other negative is that the communication during the booking process was not great and the person I was working with was seemingly never available to speak. I ended up booking with another person from the company on the phone because she wasn’t returning my calls and e-mails. Lastly, we couldn’t figure out how to work the Bluetooth to connect to our own music and eventually gave up.

asy to book! I would recommend booking them for any event! Clean vehicles and beyond beautiful rolls Royce!!

parents) feel very comfortable in making sure the girls arrived to and from the PROM safely. THANKS UNCLE LUIS!🙏🏽ALL STARS ACROSS THE BOARD👍🏽

d from pictures. We highly recommend Santos VIP Limos for your big day!

comfortable and had plenty of room ! The whole experience was great. I will definitely use them again !

ar for my husband and I. They were so professional and knowledgeable. They were also kind and helpful to be around on our wedding day! We had excellent service and truly enjoyed working with them. We can not recommend them enough!

with my dress & opening the church doors. So awesome! Highly recommend!

e party bus that would fit my entire bridal party. I received comments from my guests that the Party Bus smelled and the Rolls Royce while the outside was beautiful in our pics was falling apart inside. And our driver forgot our champagne in the trunk on the drive to the reception so we never got a chance to drink it. All in all, it worked out in the end but I think we would have went with a different vendor.

s was also super clean, great speakers and plenty of space! The drivers were prompt and on time at all of our locations. I highly recommend!

sy. Both vehicles were clean and in great condition. The drivers were very welcoming, friendly, and punctual. Would definitely recommend!

bus arrived on time and the driver was very professional and patient. I highly recommend using Santos for all of your wedding transportation needs!

rivers of the Lincoln 10 passenger limos handled it like absolute professionals, making us feel calm throughout the day getting us to church and to our wedding venue on time. They went above and beyond to ensure that we stayed dry and comfortable. When we arrived at the church they were able to maneuver the cars in such a way to ensure we were in a covered area. Once the ceremony ended, it began to rain down heavily and each driver escorted my husband and myself, and each family member/bridal party member to the limo one by down a flight of stairs with umbrellas. I truly felt like they saved the day. They got us to our venue safely and on time and allowed us to leave the nerves elsewhere. If you are contemplating transportation services, I would highly recommend Santos VIP for their professionalism and overall smooth day of service.

, they rolled out a red carpet, and had champagne on ice, flutes ready, and cold on hand. Staff was EXTREMELY nice and seemed happy to be a part of our day, even helped with the dress. Thank you, Santos!

d and helpful. He did everything and anything to make things easier for me. He fixed my train and carried my bouquet for me up until the ceremony started. I couldn't believe how they went above and beyond my expectations.

dded the perfect, elegant and romantic touch to our special day. It was one of our best purchases! It was so nice for my dad and I to ride over to the ceremony alone, and then for my husband and I to ride over to the reception alone. You will not regret the stunning memories that will last a lifetime when using their services. Plus, the driver even held up my veil for all our photos ops!

y wanted, and the inside of the vehicle was immaculate. Highly recommend for all transportation needs, especially the white phantom!

roughout my entire ceremony and was the one to fix my dress as I walked down the aisle! He made sure the day ran smoothly and helped us stay on the timeline after the ceremony went way longer than planned. The red carpet set up and champagne at the end of our ceremony allowed for great photos! We will be booking Santos VIP again in the future!

agne toast for photos (while staying dry). Also, although it was rush hour, he purposely changed routes to ensure that we got to our venue quickly and safely.

Memorial Day weekend and the weather was terrible!! The driver went out of his way and got himself soaked just to make sure myself and my bridal party stayed as dry as possible. I wasn’t even expecting this from him. He just did it! They were very professional and reasonably priced. The party bus we got was spotless, roomy and fun! We had the best time! Thank you!!

professional and responsive from the moment we booked...and through three postponed dates. The vehicles arrived in pristine condition on time for our wedding day. Highly recommend!

e and our parents/bridal party had such a great time! From the start, Liz was consistently in contact with me from a prompt quote to nailing down all of the details for the day of. Even when things were up in the air with time changes due to COVID-19, every member from Santos that we were in contact with ensured us they would have no problem accommodating us with whatever we needed. They were prompt for all pick ups and we loved having the red carpet and champagne toast outside of the church after our ceremony! Would highly recommend!

y dad in the final moments before we walked down the aisle. He not only helped fix my dress but continued to engage in conversation to help ease my nerves! What great professionalism. They also showed up early for all the pick ups they were scheduled to do. It was great not having to worry about anything else that day!

us feel special!! The bus was modern, clean, and exactly what we wanted. They were both on time and we had no issues!!

nd train. He was always looking to help. He made my parents, my husband and me so happy! 5 stars for him!!! The company is prompt and professional for sure!

an immaculately clean party bus. All of my interactions with Santos leading up to our wedding day were professional and organized. Overall, amazing service!

nd Sandro as the driver for the 28 Passenger Party Bus, which was used for our bridal party and as a shuttle for our wedding guests. The Rolls had a red carpet, water bottles, and a bottle of champagne with champagne flutes. The Bus was very clean and had a great speaker system. Both drivers were very professional, helpful, timely and friendly. They helped guests and family members get on and off the bus and even fixed my veil as I was getting ready to walk down the aisle with my father. Thank you Santos VIP!

m the application process all the way to the day of. The driver helped the Brides Maids on and off to make sure their dresses didn't get ruined and even helped with the doors leading into the church. I would highly recommend anyone to use them.

om beginning to end. The team was VERY helpful in planning out the logistics of how the service would run the day of the event- answering countless emails, scheduling calls, and really worked hard to make sure everything went smooth. The day of, the plans were executed perfectly. The drivers were friendly, the shuttles were pristine, and guests were well taken care of. Shuttles was a big aspect of our wedding due to the venue location, and we were so happy to have found Santos VIP!

vehicle you’re getting for the day tends to be vague. I went to Santos and let the owner I know I didn’t have good experiences with other limousine drivers. I said I needed complete transparency and for everything I’m receiving to be documented in the contract. The owner said he understood and I wouldn’t have an issue. Being that my wedding was a few months away and I was tired of the limousine dealers being such swindlers, I booked Santos. I just needed to get this part of the wedding planning over with. I told him I wanted gratuity and everything included in the total so I wouldn't have to worry about carrying cash on me. He ensured me gratuity was included in the price he quoted-which made sense since I had already received many quotes. It was on par with other quotes with gratuity included. I asked if the radio and AC in the older cars works. I asked him to include that in the contract. The owner disregarded my request which I came to realize was because the radio doesn’t work and due to the age of the brides car, the AC is weaker. In the end the radio not working and power of the AC was good enough. The one star? Well, we rented a 22p party bus and Bentley. A week before the receptionist called me and told me gratuity isn’t included. She seemed very tired and annoyed when I told her that it’s in my contract that I paid for it. I asked to speak to the owner. He ensured me gratuity is included as stated in my contract and he’d let the drivers know in the morning. Flash forward to the day of the wedding. The driver of the Bentley was professional and worked hard to take care of me. At one point I was walking up the stairs to the church and needed more help due to my cumbersome dress,veil, etc and the party bus driver stood there and watched me struggle. He couldn't be bothered helping me at all! I heard my parents in law asked for something on the party bus and he acted like he didn’t know how to do it. Needless to say, I wasn’t thrilled with him. Well, we get back to the venue about 20 mins earlier than I had on my contract and the party bus driver came over to me (bride) and demanded a tip! He did it in front of my photographers and other employees from the venue. I said it was included in my contract and I even spoke with the owner to confirm that. He said that’s not true and they aren’t getting a tip if I don’t give them more money. At this point I was annoyed because he didn’t help me at all and now was shaking me down in front of a group of people for a tip! Santos, this was shameful! I called to speak to the owner about this experience and he made me email him the contract again to confirm the gratuity was included. My husband and I spent about an hour convincing him of the awful experience we had. At the end we were just annoyed and hung up. Take your business elsewhere. As a bride, this is not something you should be stressing on YOUR day.

all expectations. The bus was clean, the AC worked great, and the sound system made the mood absolutely electric. We also were greeted after our ceremony with a red carpet and nice cold champagne toast. It made for great pictures and really cool experience. Don't overthink it, go with Santos.

funny. She was clearly a seasoned pro and was extremely helpful getting me out of the limo in my dress assuring no one would see me. She had a great eye for details as well. For example, there was a string hanging on my dress right before the ceremony that she found immediately and had scissor handy to cut it . She had a red carpet roll out and was ready with our first champagne toast as husband and wife as we got back to the limo after the ceremony. I highly recommend Santos limos we had an awesome experience!

ime to your big day. There is a variety of options, the vehicles are clean, and well stocked with champagne and water. The water was really nice to have for my nervous stomach before our ceremony! They also make sure you have an attendant which was so nice! She helped us know when to walk down the aisle, fluffed my (really long!) train, and had a red carpet exit with champagne ready for us. She also acted as my security guard to make sure no one saw us before the wedding while our photographer took some pictures with the window open. She also was incredibly funny and helped ease my nerves!! Highly recommend Santos VIP!!

immaculate and the drivers were so friendly and helpful. When it was getting time to walk into the church, the red carpet literally got rolled out for me and my driver was fixed my train and veil. I had a large dress, and the driver kept helping me in and out of the Bentley. In the weeks leading up to the wedding, I was indecisive about the final timing from the cars, and Celia was incredible to work with during this time and kept following up to make sure everything was set. The cars were both on time and overall I'm so happy that we used Santos and would happily recommend them to future brides!