Satin Pavement

Wedding Coordination Nightmare – Do Not Hire This Company Our experience with this company was a disaster. We spent nearly $20,000 on her full event coordination services, though she originally pitched herself as a wedding event design and branding company. She overpromised and underdelivered, creating more stress than relief. Pre-Wedding Issues • She forgot a critical in-person meeting, even though I drove 5 hours from Houston and my mom drove 5 hours from Odessa to meet her. • Every planning meeting was disorganized—instead of presenting options, she would brainstorm on the spot, dragging 30-minute calls into 1-2 hour sessions. • Vendors kept asking for a timeline, which she never sent until 48 hours before the wedding—a major red flag. Wedding Day Failures • She was 2 hours late. • We hired her as the Day-of Coordinator (DOC), but she sent someone else without notifying us. • The DOC she sent was also late, leaving vendors without direction. • Our wedding cake was placed in a freezer instead of a fridge, so we never got to eat it. • The ceremony arch was wrong, aisle was not decorated, and no vinyl wrapping was at the base of the isle. • My bridal bouquet was brown and ugly, and my bridesmaids had to send it back. My husbands boutonniere was FALLING APART. • Her “doc” said she would be at the beginning of the isle for me…& was Nowhere to be found to fluff my dress or helped with my veil—I had to hold it down the aisle myself.(it was cathedral) • No signage stands, leaving everything leaning against random surfaces. • She never made the honeymoon fund barcode, so we received no monetary gifts. • The champagne tower was improperly set up—my mom had sent her instructions prior. (it ultimately ended up collapsing) • Guests entered through the wrong entrance. • Our customized flutes and cake-cutting set were lost, forcing us to cut our cake and toasting with basic plastic cups & utensils. • The neon “Hobbs” sign wasn’t fully lit. • The dance floor wrap was bubbly. • She borrowed greenery from the venue because she didn’t have enough. • Fake greenery centerpieces replaced the variety of flowers and Chandelier candle centerpieces we were promised. THERE IS MORE BUT YOU GET THE PICTURE. Unprofessional Conduct • Throughout the wedding, she was often missing. At one point, my mom found her hiding in her truck, causing my mom to miss my bouquet toss. • She agreed to refund us at least $5,400 after we expressed our disappointment—but only if we didn’t leave a review. • A year and a half later (since 10/29/23), she still hasn’t finished paying us back. Now of course, we wanted to be understandable and we know that life happens and things come up, but we have physical proof that she goes on and on, to use life circumstances to not pay us back. • We later learned she used our money to invest in other weddings/events & props for her business, which is why she couldn’t refund us right away. This company is unprofessional, unreliable, and dishonest. If you want a stress-free wedding, DO NOT hire her.