Savannah Riverboat Cruises

We had our wedding reception aboard the Savannah River Queen. It should have been obvious they would be a let down when the wedding coordinator would not make any exceptions to meet with us outside her normal Monday-Friday 9-5 schedule when other venues were offering hours at our convenience, but I didn't listen to my gut. We spoke to the bar manager about the beer selection and clearly stated having a craft beer selection was a make or break amenity for us. We were told of we let him know we could have whatever we like as part of the selection with our open bar no problem. The menu was set, the contract was signed. As instructed, 4 weeks prior I provided the beer list to the wedding coordinator. After several "so sorry for the delay" emails, I was given a price quote for purchasing the beer less than 2 weeks prior to the wedding. We were quoted 8x what we were paying for the same beer at our cocktail hour and we were not allowed to take or return unused portions. After some negotiations I talked them down to $8 per beer, still outrageous considering we were assured it would be part of our open bar. The menu was to be completely gluten free due to Celiac disease prevalence in my family. Regular rolls were served alongside making some sick and others go without entirely due to lack of signage or servers to explain which items were safe. The DJ was terrible. He played covers of almost every song we requested and repeated several songs we didn't request. He did not lead any line dances as we had requested. We could have put an iPod on shuffle and been more satisfied. The most disappointing fact was realizing these people are simply sneaky crooks- our original contract we were to have 2 gluten free cheesecakes served. I pointed out we would have a cake and probably wouldn't need them and Bailee, their wedding coordinator, told me some people don't like wedding cake so they include this as another option. On our final contract, which was emailed to me days before the wedding as a receipt, she intentionally omitted the cheesecakes from the 8 point font summary of the menu on page 2. I, of course, missed this and so we didn't revive the cheesecakes. Also, they don't tell you if you would like the additional 2 hours of cruising they charge you for a minimum of 75 people, not per guest as they will tell you at your initial meeting. When I attempted to address my concerns a few days after the wedding I was met with a response of too bad, so sad. Be careful if you use this company, they WILL cheat you and wait until you're super stressed with last minute details to change things that are out of your control. Document everything because they'll say anything to get that initial contract. Finalize everything prior to the 45 day cancellation if possible.

I just had my wedding on Sept 27 on the boat. All I can say is that they exceeded my expectations on having a memorable & wonderful wedding day/night!!! I keep getting compliments from friends & family that it was one of the best weddings they have been to! Everything from Anna coordinating the venue, the captain giving a beautiful ceremony, great music,great food, great drinks, & great staff will allow me & my husband to always remember our special day!!!

We had a great time after our wedding. The ride was nice. Didn't have to worry about purchasing tickets in advance.