It's taken me some time to figure out how to write this review. Let me start by saying that we have a timeshare in Shawnee and absolutely love the area. It's gorgeous and so we decided to have a micro ceremony at the Inn. We were completely thr...illed that our preferred date was available, the choice of food was beyond my expectations, and that fact that my dog could attend was the icing on the cake.
But this wasn't a very easy process for me. I played phone tag and email tag with the wedding coordinator for the first week of trying to book, it was concerning. We were so tired of not getting her on the phone that we used a vacation day in June to actually meet face to face in hopes that we would get a better response and we did. But that was really about as far as I can go with my good comments about her.
Two weeks before my wedding, I was told that that coordinator would be on vacation and would be back the day of my wedding. This is fine, people need vacations, I wasn't upset. What broke me was the day of my wedding. My MOH and I went to the Inn at 9:00 am to speak to speak to the coordinator to figure things out. She told me she had a slow day and would be available by walkie talkie if I needed anything. When I went to drop the cake off, she was in a meeting and couldn't help. Other staff did, but I still felt off. When the reception tables still weren't set up, I went back to look for the coordinator. It felt like a horrible cat and mouse game. We had MULTIPLE staff members looking for the coordinator because we DIDN'T know what we were doing and she didn't answer her phone, walkie. We couldn't do a rehearsal because she was on vacation and she wasn't truly available for us on the wedding day. I spent the. morning crying at the front desk because it made me feel like since I was having a micro ceremony, it wasn't as important the the BIG wedding that was happening the next day.
Now I may seem petty, but while we were waiting in the lobby as finally directed, waiting to know where to go, waiting for me to walk down the aisle, the wedding coordinator was touring with the couple that was having their wedding the next day. It wasn't until my MOH was about to walk across the putting green to get the coordinator, that SHE saw us, and RAN back. If my photographer wasn't there, my guests would have still be talking while the wedding party walked down the aisle.
I am crushed that these are some of the memories I have for my special day, feeling less than by the people that are supposed to help your day go seamlessly. Suffice it to say, I can't recommend using this specific wedding coordinator. But let me end on a positive note.
The food was AMAZING. The bartender and waitstaff were kind and attentive. They brought out water for my dog and made sure everyone was taken care of. The backdrop for pictures is second to NONE.
If you are having a bigger, more expensive wedding, maybe the wedding coordinator will treat you like the superstar you are, I'm sorry that it didn't happen for my modest wedding.