Shelburne Vineyard

nd the whole Shelburne Vineyard team! One thing to note is that they only do events in the evening. But they worked with our wedding coordinator to get everything set up in time for our 6:45 wedding and we came to the vineyard early to take photos in the vines.

here wasn’t a transitional email or phone call from anyone at the vineyard to let us know where to send questions or who our vendor's new point of contact would be. We started to get nervous as our messages to Taylor (the old event planner) went unanswered. Eventually once we reached out to the main email connected to the vineyard we heard from Sarah Travelpiece. Sarah did not introduce herself so we were not sure if she was an existing staff member or the new event coordinator. We did ask her who she was in a follow-up email and she then informed us to contact her moving forward and that Taylor’s emails were often missed and sent to her junk mail. Additionally, a month prior to our wedding she sent us an email that was curt and very confusing about our duties as renters of the venue. This was after we had to put her and VT Tent Company on an email together because she hadn’t been responding to the agent who had called several times. We thought this might have been a hiccup in the passing of responsibilities from Taylor to Sarah so we excused it. However, again FIVE DAYS before our wedding Pizzeria Verita and VT Tent Company separately reached out to us letting us know they had both called and emailed Sarah to no avail. We were told told us she had a family emergency which is why she had not been responsive. We thought that if this was the case someone from the vineyard would have stepped in on her behalf given an upcoming wedding was a week or less away. This was extremely stressful. When we arrived at 5PM on the day of our wedding we were surprised that while we were going to pay an extra 1000 to rent the venue 30 minutes early (at 5 instead of 5:30) there were still patrons being serviced until 5:30p This was difficult as both were drinking, not ready to leave, and we felt we were intruding on their evening while also knowing we needed to set up the centerpieces, dancefloor, rearrange tables, etcetera. The event coordinator was I helped up. She and the staff did very little to assist in the set-up process. While our wedding party set up the area the staff members were seen drinking wine behind the bar, texting on their phones, and talking amongst themselves and at no time did they ask if they could assist. At the end of the night our caterer gave the staff pizza to be stored for us and this was not given to us and we were not told about it until our vendors followed up with us when asking for feedback. We found all of this very unprofessional and the lack of support from the vineyard disheartening. We reached out to the owners several times and they also did not reply. This was all very upsetting. While the venue is beautiful I would not recommend this place due to the lack of management, organization and professionalism.

s amazing. Taylor, the Event Coordinator, is phenomenal, and the entire ceremony and reception was seamless. I can't recommend this place and this team enough. Perfect venue.

oved it. Perfect size, Perfect location, perfect people!