I just had my wedding at Starved Rock Lodge on Friday, June 8th, 2018.
I found this salon on google and picked them based on their pricing and 4+star reviews on google and yelp. I booked my hair & makeup trial in March and was quoted $55 for ...hair and $45 for makeup. The hair & makeup trial was perfect. I was very pleased.
I booked 5 appointments in March for hair and makeup for myself, my mom, and my bridesmaids for Friday morning on June 8th. At the time of booking we were quoted $55 for hair and $45 for makeup.
Later on, in May I decided I wanted to treat my girls to manicures, so I booked 4 appointments for no chip manicures for Thursday, June 7th (the day before). I bought my girls the no chip manicures, we had a wonderful time.
The day of our hair & makeup, we arrived 15m early and got started right away. Upon check out we were charge double at what we were originally quoted. When we questioned this, they only offered one of us a 10% discount. I ended up paying $260 for my hair, makeup application and my mother's makeup application (she opted out of my offer for the nails so I offered to pay for her makeup instead). Despite the unexpected doubling in price we still had a good time (it was my wedding day after all). However, the hair styling did not last long. By the time I got back to the lodge, almost all the curls had fallen out of my hair (she literally used an entire bottle of hair spray on my head). My maid of honor's no chip manicure completely peeled off from her thumb nail. The only thing that lasted all night was the makeup application, which was done beautifully.
Considering we had booked these appointments in March, I would have expected this salon to at least email us or even tell us on Thursday when we were in for our no chip manicures that they had raised their prices. But they didn't, in the least I feel like they should have honored the prices they had originally quoted us at. Despite that, everyone is friendly and goes out of their way to make you feel special, but I would only recommend this salon for makeup application. Skip the hair and manicures.