First of all, before my friend that was the bride and paid almost ONE THOUSAND DOLLARS to get merely her hair and make up plus three bridesmaids hair/make up (i pay only $65 for a HAIR CUT, HIGHLIGHT, STYLE with a hairdresser that worked at eli...te, JOSEPH MICHAEL SALON), these "professionals" were texting her and quite frankly harassing her verbally weeks before her special day when she needs to be focusing on things quite more important. Then they proceed to hit on her husband over the phone after he FAKELY rebuttles their unsubsequent $50 "fine" for the purpose of merely reducing the fine or eliminating (in which he did because they took the bait). To top it all off, they had the balls to complain about how their payment was made (in which it was not made clear to the bride at the "contract" day) when it probably cost them a total of $50 for hair and make up for 50 people. The bride, which was unbeknounced to me, pleasant despite their persistent unprofessionalism, did not inform me of this event until after the wedding. If I had known about this, none of this would have even occurred. They showed up the day of the wedding (late) looking a hot mess with her "posse" that did not completely speak English. Then proceeded to rob all of the bridesmaids of mirrors and stools (forcing us to get ready with lipstick mirrors and car mirrors) to whip out a walmart "pallet" of make-up while asking the bridesmaids to spot them bobby pins. During this middle school make-up session, the so called owner of this wonderful company proceeded to insult my friend (the bride)'s hair and personality. (In which she had NO RIGHT to do NOR was it her business if she just did her JOB). She made the bride more stressed on her wedding and also made her feel guilty for not paying for the other bridesmaids hair (which was not her job to do). Whilest the makeup and hair session is commencing, one of the "bridal makeup crew" members proceeded to then again kick out people getting ready by the one mirror available to use the restroom in which she then decided upon herself to take a humongous dump and smell up the entire hotel room to the point where the matron of honor was gagging. This person did not even have the decency to warn people (we are all RNs and understand bodily functions) or at least spray poopori after her defecation. Despite all of these tragic events, the bride still proceeded to tip these goons and thank them for their time. Before the wedding even started, the brides hair was falling out and had to be reinforced by a real hair professional that was supped to be a guest of the wedding. After the wedding, the bride emailed the crew a very un-deserving nice and professional email which was then responded to by a completely rude and disrespectful response. I have worked many customer service jobs, and rule #1 of not only entrepreneurship, but also business, is that the CUSTOMER is always right. If I asked you to rainbow curl my one piece of hair, you should honor that request because I AM PAYING YOU. The company should not re-buttle despite what they may think. You honor these requests because IT IS YOUR JOB. We all deal with people on a daily basis that we do not get along with, but part of being an adult is to be respectful and keep our opinions to ourselves. We are all professional, educated, and respectful individuals and expect to be treated with the same courtesy. If you want to have an enjoyable day, DO NOT USE THESE FOOLS.