The Club at Ruby Hill

Since the day we came to check out Ruby Hill, we have loved not only the venue, but also getting to work with both Tiffani and Samantha and the rest of the RH team. They were always very patient and quick to answer all of our emails whenever we had any questions or updates, especially in the weeks leading up to our big day (we were sending them A LOT of emails!). Everyone at Ruby Hill was really friendly, genuine, and super easy to work with. We really had the most wonderful experience throughout our year-long wedding planning journey. Our wedding ended up being a big success! Everything went smoothly and as planned and our guests absolutely loved the duet entrees. Most importantly, the food came out in good time! Many of our guests also commented on how well-organized everything seemed. Highly recommend Ruby Hill for anyone looking to get married at a beautiful venue that was clearly made for weddings. The venue and surrounding areas are absolutely stunning, the staff are all super friendly and very organized, and the food is amazing! Thank you to the Ruby Hill team for helping our dream wedding come to life! It was a wedding to remember and we cannot be any happier!

Tiffani was excellent, she was consistently on top of everything and flexible with our needs. Wedding went perfectly without a single hitch and I can't recommend her and Ruby Hills enough! There were no issues on wedding day, we could enjoy the ceremony without any stress. Thank you!!

It was my daughter's wedding and everything went very well. Many thanks to the vendor staff right from reservation to the final event

I am a wedding florist in Livermore and see a lot of venues. I work with Ruby Hill for many of our clients. When it came time for my daughter's wedding we knew the perfect place. The formal ambiance and particularly the staff made Ruby Hill an easy decision. Everything was beyond perfect and made us feel so special from the signing of the contract, answering e-mails and walk throughs I knew I could relax and enjoy my daughter's wedding. The day of the wedding I was in awe of how much all those tiny details that I focused on was done effortlessly. The food and service was everything we have hoped for a fantastic black tie formal evening. Tiffani Lew in particular is so professional and so experienced I trusted that I was in great hands and was so impressed working with her. The only thing I wished for was more time for the day . Everything went so fast and before we knew it the lights were on and the last dance was over. I loved everything about Ruby Hill and the staff that takes care of you. Best Decision Ever!

Beautiful venue, great staff, excellent vendor resources, great food, reasonable prices! We felt spoiled! This was for my daughters wedding, bias aside, I feel like it was truly the best wedding ever!

Everything about the Club at Ruby Hill deserves a 5+ star rating. The location is picturesque and surrounded by beautiful vineyards and green lawns. The ballroom is very large with high ceilings, plenty of windows, a bar, prep-rooms, and includes everything you could want for your reception and meal needs. If they do not provide something, they have a vendor recommendation list to fill any of your venue needs. Our food tasting was a wonderful experience and allowed us to pick exactly what we wanted for our menu and more. You know the meal is good, when all your guests are complimenting you on how delicious each selection was. The staff was attentive and friendly. Even during the reception any request was treated with importance which was fantastic. Working with Tiffani was a pleasure. She was informative, thorough, and very professional. Thank you to everyone at Club at Ruby Hill. Wonderful and Beautiful.

I am SO SO SO happy we were able to have our wedding at Ruby Hill. Planning a wedding during COVID was particularly stressful and they were very patient and happy to answer any questions I had. The venue is just stunning and really helped make the night what it was. The ceremony location is so perfect with the greenery on the pillars as your backdrop. The photos we took in front of the giant oak tree turned out stunning, as well as the photos at the top of the staircase. We had our bridal party introduced down the big stair case each with their own "walk out song", followed by our entrance and we heard from so many guests how much they loved it. The reception space is so grand that you really don't need much decor, saving money and stress. Lastly everyone raved about the dinner food which is always a plus! Highly recommend!

Excellent service by the event coordinator and her team provided us pre-wedding and on the wedding day. Our event coordinator (Tiffani) was there early in the morning to help setup the stage - all by herself because the staff could not come until later. This is what I call 'customer service' ! Kudos to Tiffani ! With many of our friends' sons or daughters getting married in the next year or two, I am sure The Club at Ruby Hill will get a lot of references, customers and accolades. From start (in dealing with Chrissy during the sales phase, etc.) to finish (dealing with Kate, Tiffani, etc.), it was a class act.

After looking at many venues we finally liked the one that could provide both outdoor and indoor services; unfortunately There was an unexpected, and quite frankly, disastrous, turn of events on the evening of Saturday September 4, 2021 our wedding night. At about 9:45pm, during dinner service at our wedding, the power went out due to PG&E. After the initial shock a we found out that the entire neighborhood was out; however, being at the prestigious Clubhouse at Ruby Hill, we were sure a back-up source would bring up all lights in the building. When this did not happen. 1. There was no one else on the premises familiar with the building and its backup facilities. Surely any reputable event venue would have a back-up generator, so it was just a matter of having a venue contact to start it. 2. We had candles on the tables, and some battery-operated up-lights, and after a while a few emergency lights came on.However, outside was completely and fully dark, all around the building where we had set up the desserts and where vendors were having dinner, was completely and fully pitch black. 3. all ceremony chairs were still in the same position (which made us wonder how we would conduct the much-anticipated sparkler exit)! The chair should have been removed in anticipation of the guests congregating there to light sparklers. 4. We managed to cut the cake in the dark, but not all guests got to see it and there was no music. When the power went out, it wasn’t just music (which was the absolute livelihood for our young and energetic guests) that got cut off. Enhanced lighting on the floor, up-lights with ceiling designs, disco lights, and the Percussionist amplifier also got cut off. 5. Staffing was very poor - they are not equipped and staff to handle 200 guests at this venue. This was a particularly important issue from the beginning and we had stressed many times that we wanted the best customer service and service for our guests. We were assured that although staffing had been affected because of the Pandemic, that the venue would ensure we had enough trained staff to tend to the guests. This was certainly not the case. 6. They were not able to manage service in a professional manner - tables were served with a lot of time lapse in between, so some guests had just finished eating and some just got served. Table service for water and wine was not consistent (not refilled). 7. Vegetarian guests did not receive their meals.the ones that did were very last ones. After many weeks of emailing and calling Venue finally Andrea Jackson regional manager contacted us. Initially he mentioned he will return all service charges due to their poor services. We did not receive the promised check. When we called back and asked him about it , very rudely and unprofessionally he said you had a good wedding and broke all his promises!!! On this wedding spent almost 75 k and it was ruined. The many months (nearly a year) of work, energy, and psychological and financial commitment, did not make it to fruition. Not due to our own doing or any of the vendor’s doing, but because of neglect on the part of the venue.

the good things: -The space is absolutely beautiful -They have both indoor and outdoor space -We were able to build our own menu and the food is delicious. We loved that there was a late-night snack option. -Gillian was helpful and nice to work with A cautionary note to people considering the venue: -I read this in other reviews, I heard this from other brides, but I refused to believe it: they simply are not equipped to handle a 200 person event. Thank god all 200 of our guests didn't end up showing up- even with 170 guests, it took over an hour for everyone to get their food and we had to push back our whole timeline while half our guests were hungry. -It was very cold the night of our wedding and because of COVID, everything was outdoors. We had multiple discussions both via email and in person about heaters. I asked questions like "should we have one heater per table? or what heater per every other table?" and every time my question was dodged and that should have been a red flag.... well it turns out the night of our wedding, they only had 2 heaters. For 20 tables. We had explicitly told our guests there were heaters so imagine our embarrassment when 30 people crowded around one heater to stay warm. -We were offered the grassy area by the pro-shop for cocktail hour. I don't know if there were sprinklers or what, since there was no rain, but the grassy area was completely muddy when our guests got there for cocktail hour. We got a lot of complaints about wrecked shoes. If you have access to alternative spaces at the venue that don't involve grass, pick that instead!

Working with Janan was amazing. She made our wedding day at Ruby Hills very memorable. We had so many questions since planning a wedding during a global pandemic could do that to you. She was very patient and transparent with us throughout the planning and we appreciated it so much! Janan and her team were very organized and on top of everything before and during the day of the wedding. They worked seamlessly alongside our wedding planner and they were able to execute our dream wedding! The service at Ruby Hills exceeded our expectations and our guests were so impressed with the beautiful grounds of the country club. We see so many new profile pictures of our family members with Ruby Hills as the background ;) Not only were the views great, but the food was DELICIOUS. You typically don’t remember the food at a wedding, but the short rib and crispy salmon still talked about with our guests to this day. So in short, we highly recommend booking your wedding (or any event) at Ruby Hills!!

Planning a wedding during a pandemic was no easy task, but this venue was extremely flexible during the entire process - allowing postponement, decreasing our minimum cost, and being helpful and understanding along the way. Aside from that, the venue was gorgeous! A special thanks to the amazing coordinator Janan. We couldn't have gotten through this without her. Thank you for making our wedding day everything we dreamed of!

If you're looking for a wedding venue, look no more. The place is absolutely gorgeous and Jessica is a pleasure to work with. Very responsive and accommodating! Loved everything about it

We LOVED our wedding at Ruby Hill. We held our small, 25 person wedding at Ruby Hill in Sept. 2020. Our first wedding date was canceled so we found Ruby Hill in July 2020 and were able to plan and implement the wedding in three months. We worked with Jennifer to plan a wedding that included a ceremony, outdoor cocktail hour, dinner, dancing, and a Zoom virtual setup for our virtual guests. Jennifer was helpful and accommodated everything we needed to make this happen including: early arrival for our vendors to help socially distance, full wired internet access for the Zoom connection (most important for us and our virtual guests), full access to the grounds and outdoor space for photos, access to social-table software to plan seating charts and ceremony layout, and excel sheets to work with budgets. Being a very detail-oriented person myself, I appreciated how attentive and responsive Jennifer was to my emails and requests for information which is needed for hiring all the other vendors. I appreciated the attention to details ahead of time which makes for a stress free planning process! Thank you!

*This review is for all the services we received while working with Jennifer Franklin, the Event Sales Director for when we booked our wedding here. We were supposed to get married at the beautiful Club at Ruby Hill in April 2020, but you already know what happened.....it never happened. We postponed several times and ultimately decided to cancel our wedding. Let me just start with saying that the Club at Ruby Hill is one of our top wedding venue choices. The theme for our wedding is best described as a glamorous, black tie event, and this venue hit the mark for us. Do you know what made it even better? Working with Jennifer Franklin, the Events Sales Director. We met her in March 2019 and booked with her in April 2019. She's so wonderful to work with and has been so nice and accommodating in this whole wedding planning and cancelling process, and especially during these unprecedented times. We are so happy to have worked with her as she has set the bar high. She helped us review our menu choices, decor choices, and provided some great vendors to partner with and tons of great wedding planning advice, she's a wedding pro! If you're thinking of touring this venue or booking this venue for your wedding or event, please ask for Jennifer! You won't regret it! Also, the food and views are amazing here!

Very attentive, kept very safe social distance. Helpful to all guests and family members. Beautiful atmosphere with of course, beautiful views. Would recommend this venue to any couple. Whether inside or outside it is all lovely sceneries. Intimate or big, I'm sure you'll be pleased! I know we were! Jennifer Franklin, our organizer was quick to respond to any questions, concerns and helped make our day the perfect day!

Really enjoyed working with Janan. She was of great help with coordinating our event During the Covid and offering great ideas. The venue is gorgeous for a ceremony. Unfortunately the fires and air quality prevented us from holding our wedding as planned but still recommend the venue based on my experience.

Absolutely amazing venue! Beautiful views everywhere, and an extremely amazing staff that made everything run smooth!

I cannot say enough great things about The Club at Ruby Hill! Especially during this crazy Covid era, Jennifer has been incredibly proactive, thoughtful, kind, and generous throughout this process for my Clients. She is prompt and thorough in all of her responses. As a Planner, having a reliable team at the venue is absolutely the biggest hurdle in the success of the event. I am so happy to report that I know when working at The Club that my team, and my Clients, are incredibly well cared for and taken care of. Jennifer, we are endlessly thankful for your consideration and care during such a crazy year in the wedding industry! We will absolutely continue to refer this amazing venue to our clients looking to have an elevated and seamless wedding experience.

Beautiful and breathtaking venue; however, most importantly, excellent customer service. I worked directly with Janan Ali to plan the perfect wedding for my sister, and she made the entire process easy. She was extremely accommodating, met all of our needs, worked out all of the details until everything was perfect, and truly went above and beyond for my sister and her husband. The food was amazing, the service was impeccable, and the guests are still raving about how beautiful the venue and wedding was. I hope I have the opportunity to work again with Janan and do another event at The Club at Ruby Hills.

My daughter got married December 2019 and fortunately Jenifer was our day of wedding co ordinator for about 270 guests. She did an exceptional job in helping me with floor plans working with vendors and was always very humble and polite. She has a great n amiable personality which r a pre requisite for this profession. She is also able to problem solve the prompt n unexpected issues which arise during ceremonies. We had the most amazing n memorable wedding and reception for my darling daughter and without Jenifers help it wouldn’t have been possible. Thx Jenifer for being there for us throughout.

The Ruby Hill venue was absolutely amazing for our wedding. The place feels grand and contemporary. We had about 80 guests or so and it was the perfect size but can definitely accommodate many more. There is a very nice staircase for the bridal party and bride/groom to make a grand entrance. Great space to get ready as well with fantastic food! What really stood out is the staff. They were really friendly, helpful in the day of set up. Our day of coordinator was Janan and would highly recommend her as well. She kept us on schedule, spoke with our vendors to make sure things were set, and gave great tips and suggestions for our wedding in general.

Our wedding at The Club at Ruby Hill was absolutely perfect! We could not ask for a better location, venue, staff, and service. The scenery around the venue was gorgeous with the golf course, greenery, beautiful houses and hills. Everything was so well coordinated every step of the way, the food was great, and the service was excellent. Our guests could not stop raving about how much they loved our venue and all that it provided. Our day of coordinator was Janan, who was wonderful. She was there for us since day one when we booked the venue to our rehearsal and wedding. Janan was so sweet and patient with all of the questions and concerns we had throughout the process and ensured we had the perfect and seamless wedding day. We cannot thank her enough!

We knew when we walked into The Club more than a year from our wedding date that this was the venue of our dreams! From the high ceilings, the grand staircase, and the golf course backdrop, this location is nothing short of a dream. Janan was a pleasure to work ever since our first meeting as she was responsive and super helpful with our wedding planning. She was quick to answer questions to my numerous emails and really was just so patient with me. She works with so many couples and really made us feel special whenever we met or spoke. We worked together for over a year having in person meetings and through emails regarding anything and everything wedding related. Fast forward to a year of planning, we couldn't have been more excited for our wedding day! At our rehearsal walk through, my husband and I dropped off a bunch of decor for Janan and her team to set up the next day. I left instructions on each box on how things should be placed for our ceremony and reception. Janan was super attentive and was patient while I explained where each piece of decor was supposed to be set up. Rehearsal went smooth despite our huge wedding party. This isn't Janan's first rodeo so she was able to gather and round up everyone and do our walk through. This lasted about an hour. On the day of our wedding, we entered the venue and we were just in awe. All the decor we left for Janan and her team was placed perfectly and lit up the room. We can't thank them enough. My husband and I were in "go-go-go" mode that day so we were so thankful that we did not have to worry about setting up the reception/ceremony. Janan greeted us on wedding day and was the captain of our ship. She worked with our wedding party and venders and made sure everyone was where they were supposed to be. The staff and bartenders were very kind to me and my husband and we thank them for taking care of our wedding of 150 guests. Thank you to the chef and kitchen staff because our guests could not stop raving about the food! Our short rib and chicken duet plates were a hit! We would recommend The Club at Ruby Hill for any couple who is looking to have a beautiful grand wedding. We wish we could relive the best day of our lives!

The Club at Ruby Hill was my dream venue. I knew it from the start. The staff and Jennifer Franklin were amazing from the beginning to the end. They delivered quick and amazing service, answered my questions, and accommodated our needs. Our guests were impressed, also informed me that it was the best wedding they’ve been to. The space and place has a great balance, you can have an outdoor or indoor ceremony. The reception area can be decorated in many ways. The stairs were a hit and looked great in pictures. I was so happy and the place met every need and activity I wanted to complete. Best day ever! Thank you Club at Ruby Hill!!!

My husband and I recently had our wedding at The Club at Ruby Hill. It was the most amazing night of our lives. The Club at Ruby Hill helped turn our dream into a reality. We had the pleasure of having Jennifer Franklin as our wedding day coordinator. We couldn’t have asked more from her. She went above and beyond the entire time. She made sure everything ran smooth and efficient. Jennifer was not only there to offer her assistance the day of. She made herself available throughout the entire wedding planning process. I can’t tell you how many anxious phone calls/e-mails she received from us. Yet, she always provided a knowledgeable and reassuring response. All of our guests were raving about how gorgeous the venue was and how incredible the food was. We chose the filet mignon and scallops. To be honest, I wasn’t sure if it was possible to pull off a meal like that for nearly 200 people. To my surprise, the chef did an exceptional job. The steak was very tender and juicy. I can’t say enough good things about this incredible venue. I feel so fortunate to have had my wedding here. Thank you to all the wonderful and hardworking staff for making our wedding a dream come true. :)

There are many beautiful venues around this area. Each one provided a blank canvas for you to personalize. What set this apart from venues was the sales staff and coordinator (which was the same person for us, Jennifer Franklin). During our wedding venue hunting experience, we were met with either seemingly uninterested or just plain rude wedding salespeople until we met Jennifer. Myself not having any experience with planning events let alone a wedding, she was able to make this experience more fun and relaxed. Whenever my then fiance and I would stress about something, she would find a way to destress the situation and walk us through the issue we were facing. She was able to listen to our requests and provide suggestions where she saw fit without being so imposing on her own personal opinions. In our eyes and our guests' eyes, the end result was a flawless night. If there was an issue during the event, it was masked because we didn't see it and neither did our guests. We got compliments left and right from our guests on how beautiful the venue was and how much FUN they had. From people who have been to a million weddings, they showered us with compliments on how "lit" yet elegant it was. Again, my wife and I have to give Jennifer and the rest of the Ruby Hill staff a huge thanks for a PERFECT wedding reception.

We just had our wedding two weeks ago at The Club at Ruby Hill. This venue deserves the best rating for a lot of reasons: 1. The venue is located in a gated community. Guests need to have an ID to enter from the main gate. So it has all the privacy you need for a wedding (as opposed to a hotel, for example). 2. The venue is located in a very scenery community, which has beautiful lawns, trees, lakes. On our wedding day we took photos on the arch bridge over a lake near the main gate, which came out amazing. 3. The venue, which is a golf clubhouse, has all the facilities you look for in a wedding: both outdoor and indoor ceremony spots, indoor ceremony spot, a standard hardwood dance floor that is centered among the reception tables, cocktail reception area with outdoor heating devices, brides and grooms room, etc. 4. The clubhouse has quite an upscale look. The design, furniture, decoration, ceiling, etc., all look pretty spectacular. 5. The staff members are great. We worked closely with the event manager Jennifer F in preparing for the wedding. Planning for the wedding was not a simple task and Jennifer gave us great help. She was very approachable, attentive to details, thoughtful and caring. I'd like to say that I wish I knew more people like Jennifer in my life. 6. The cost is surprisingly affordable. We booked it in February, during which they had the winter discount. But even without the discount, their price would still be reasonable. In choosing a perfect wedding, we visited more than 10 venues around the bay area. Most of them ask for more money and have less to offer, as compared to The Club at Ruby Hill. Our wedding went very well and it will be a piece of important and fond memory for us. I'm glad and feel fortunate that we chose the right venue (and of course put a lot of efforts into it).

The Club at Ruby Hill was an awesome venue for our wedding reception. Jennifer was excellent, and always listened to our every needs. You will not be disappointed. A 10+ in all aspects. Thank you!

The venue was stunning, my husband and I fell in love with it as soon as we walked through the doors. Jennifer was a pleasure to work with. She gave us a thorough tour and ideas on what we wanted for our special day. She made the whole process so painless, answered all our questions and was always very patient. The only reason why I did not give the venue 5 stars is because of the food service, I had a few guests tell me afterwards that their plates were cleared even though they were still working on it.

My now husband was the one who suggested The Club at Ruby Hill to me, and wow, I’m so glad he did. As soon as we walked in for our tour, about 1 year in advance of our wedding date, we both fell in love. It was a no brainer for us. We met with Janan, and luckily for us, we were stuck with her. ;) Firstly, Janan was absolutely amazing to work with. Both my husband and I had SO many questions, constantly, and she was so patient with us, and answered everything in a timely manner. I feel like as our day-of coordinator, she went above and beyond for us. Second, the venue is absolutely gorgeous. We haven’t come across a better looking venue in all of the wedding venues we’ve been to. The staff made sure everything ran smoothly, and that my husband and I were taken care of, as well as our guests. Our 150 guests said the dinner was the best wedding food they’ve ever had, and that the venue was the most beautiful they’ve ever seen. We loved the flow of events for our guests – from the ceremony location to cocktail hour, to the reception, and where the bars were. I would highly recommend The Club at Ruby Hill – you will not be disappointed!

Choosing to have our wedding at The Club at Ruby Hills was the best decision we made in our wedding planning process. The venue is absolutely beautiful and the spaces that it had to offer for the ceremony, cocktail hour, and bridal/groom suites perfectly matched our needs for the day. From the beginning of our wedding planning process the staff at Ruby Hills went out of their way to make our experience easy and practical. Jennifer Franklin was our day of coordinator at Ruby Hills and our main point of contact for all of our questions leading up to the big day. Not only was Jennifer of great help in planning for all the details that we wanted to include in our wedding, but she did a flawless job executing all those details for us on the day of, not a single thing we asked for was left out. She did a great job in keeping us and our large bridal party on schedule throughout the day, and did so in the most calm, practical, and professional manner. Thanks to Jennifer and the rest of the Ruby Hills team, we were really able to enjoy ourselves on our wedding day and had nothing to worry about. We also want to add that their list of preferred vendors were all top notch and we were very happy with the choices we made on photographer, flowers, cake, etc. Not only were our vendors all great, but it made it stress free that they were all already familiar with the space and some even offered discount incentives for booking them through Ruby Hills. Overall, having our wedding at Ruby Hills was a wonderful experience, and if we had to do it all over again, we wouldn’t have changed a single detail. We highly recommend to anyone who is considering this venue to make an appointment and see for yourself all the great things it has to offer.

Janan is the best out there couldn't have asked for a better wedding planner. She is professional and really knows her stuff. She kept me calm and made sure i was in the loop with everything. She is amazing and if you want your big day to go perfect than you need to hire Janan Ali, really she is the best out there.

We looked extensively around the bay for the perfect location. Ruby Hill hit that mark. The location and decor were classy and beautiful. The quality of service was excellent, prompt and respectful. There were many great food options and the food was delicious. The pricing was reasonable for the area and they worked with us a lot. A ton of respect and appreciation go to our day of coordinator Jennifer Franklin. She worked extensively from booking to day of to ensure the day went by perfectly.

Our wedding was a dream come true! The Club at Ruby Hill exceeded our expectations; it was a perfect day! Jennifer is amazing; she is professional, detail-oriented, helpful, and has a great personality. She made the planning process much less stressful for me. Every detail on the day of the wedding was perfect. The food was delicious, tables were set just the way we wanted, and employees were wonderful. Thank you Ruby Hill!

If you are deciding between wedding vendors, please do NOT choose The Club at Ruby Hill. I just had my wedding at Ruby Hill and I wanted to warn you of my experience. My husband and I are very disappointed in our wedding experience at The Club at Ruby Hill. From its reputation and for the money we paid, we expected more. We left Ruby Hill on our wedding night angry and disappointed. Day of Wedding: 1. Catering services/meals: Our reception started at 6pm. Half our guests sitting closer to the center received their dinner at 6:30pm. Half our guest (13 tables, total 151 guests) sitting in the periphery, farther from the center, received their dinner 9:20pm. During the wedding speeches/slideshow, we had multiple wedding guests continually run up to us at the sweetheart table to inform us they haven't received their meals yet. As of 9pm, we saw the servers just starting to carry out the entrees to guests sitting in the periphery. My husband and I were stuck at the sweetheart table in front of the spotlight, bombarded with guest complaints and unable to do anything, all the while my Day of Coordinator (Jennifer Franklin) was nowhere to be found to provide any help or assistance. My bridesmaid finally found the Day of Coordinator (Jennifer Franklin) frantically walking in and out of the kitchen. Something had gone wrong in the kitchen, however, we were not informed the day of. Weeks after the wedding, we still have not received an explanation as to what had happened in the kitchen. Why were half my guests served dinner 2.5 hours after the other half? Our reception started at 6pm, serving dinner at 9:20pm is unbelievable and unacceptable. I was heartbroken to see half my guests hungry as they watched other guests eat, and only to receive their own meals as the fed guests were getting ready to leave. 2. Day of Coordinator (Jennifer Franklin): I could not find my Day-of-Event Coordinator (Jennifer Franklin) when I desperately needed her. I had to stand up from the sweetheart table, during my own wedding, to go look around for her, but she was nowhere to be found between 6:30pm-9:00pm. I had to personally stand up from the sweetheart table multiple times to direct the reception schedule/program and walk over to the DJ to communicate. It was embarrassing, stressful, and frustrating. It was a disaster, no bride or groom should ever have to go through what we did. No bride should have to stand up at the sweetheart table to run the show, during her own wedding; that is the Day of Coordinator's duty. Jennifer Franklin was hired/paid to provide support to the newlywed couple the day of wedding. The Club at Ruby Hill forced newlywed couples to choose from their preferred list of coordinators, so we were not allowed to hire our own outside coordinator. I would never have imagined that their preferred coordinator, Jennifer Franklin, would be so unprofessional. 3. Bartenders: The Club at Ruby Hill forced us to hire 3 bartenders for our wedding. We paid for 3 bartenders, but there were only 2 bartenders the day of wedding. I spoke to many wedding guests to confirm how many bartenders they saw between the hours of 5:15pm-8:15pm. Our family members, church members and friends all confirmed they saw only 2 bartenders. Ruby Hill forced us to pay extra $250 for the 3rd bartender, but only provided 2 bartenders the day of, which resulted in extremely long lines at the bar. My guests told us they waited 45 minutes in line to get a drink at the bar. That is dishonest business practice. If a wedding vendor charges for 3 bartenders, they should deliver with 3 bartenders, or else it is a breach in contract. 4. Vendor Meals: We paid for 7 vendor meals: hot, sit-down vendor meals ($40 each), not the boxed meals, because we wanted our hardworking vendors to enjoy a nice meal after a long day. My vendors informed me they starved that night. Ruby Hill gave my 7 vendors 1 plate of tacos for all of them to share. That is not what we paid for, we paid total $280 for 7 hot meals; not one plate of tacos for $280. I am heartbroken that my vendors spent a whole day with us and had barely anything to eat. Before Wedding: In addition to the unsatisfactory wedding day events, the week leading up to the wedding was conducted professionally. The last-minute changes made by Ruby Hill and Jennifer Franklin, five days prior to the wedding were unexpected, uncharacteristic, and very stressful: 1. Five days prior to the wedding, I was informed that my reception table seating arrangement had to be rearranged, because we were not allowed to have tables on the right-side members-only dining area. For the past 9 months, no one had informed us we were not allowed to have tables on the right-side. In fact, during TWO on-site walk-throughs, Coordinators: Juliet Dorn, Christa Mekki and Jennifer Franklin all suggested to me to put tables outside on the right side. During both walk-throughs, I was never informed of any issues with putting tables on the right side. Five days prior to the wedding, when I had already finalized table seating arrangements and printed out all table place cards, I was informed I would have to move 40 guests elsewhere. The last-minute changes forced me to reorder all table place cards urgently and have them shipped with express shipping, in order for us to receive them in time. I was working fulltime, and the last minute changes forced me to stay up late night to make emergency changes, merely a few days before my wedding. 2. Five days prior to my wedding, I was informed that Ruby Hill did not know that a traditional Chinese tea ceremony was scheduled from 3-4pm. I had informed Ruby Hill 9 months ago, and the request was approved. Months in advance, I had already informed all family members to arrive at early for the tea ceremony. Five days prior to the wedding, I had no other back-up plan or alternative location for the tea ceremony. I had submitted the wedding worksheet 2 months prior to the wedding. I would like to know why no one at Ruby Hill had reviewed my worksheet and warned me of potential problems. My wedding worksheet was not reviewed until 5 days before my wedding. The professionalism of Ruby Hill staff is questionable and not up to standard. To this day, we never received an apology or an explanation of what had happened that night. The kitchen and bartending staff clearly could not handle 300 guests. Ruby Hill should not advertise as being able to cater that guest capacity. Reasons not to choose Ruby Hill: 1. Incapable catering service 2. Unprofessional Day of Event Coordinator (Jennifer Franklin) 3. Dishonest business practice When I originally booked Ruby Hill, I had imagined Ruby Hill to go above and beyond in quality of service. I had no doubt, based on all the positive reviews and awards. I am shocked and disappointed, I wasted my honeymoon being angry and apologizing to wedding guests. That is something money can never buy back. Bottom line: We paid for services that we did not receive.

I instantly fell in love with the venue with just the pictures I saw online. The beautiful grand staircase and private location, I literally would’ve booked even before physically seeing it in person. Sure enough, on our first visit, I knew this place was special. But more importantly, your dream venue and wedding would never come to fruition without a hard working coordinator, and for us, that was Jennifer Franklin. She was always prompt to answer all the questions we had and made it clear that her role was to ensure our wishes for the wedding was executed. We highly recommend The club at Ruby Hill and wish we can go back and get married every year! Thank you Jennifer!!!!!

This venue is very special! We wanted an intimate reception and we were on a time crunch to get it all planned. The personnel at Ruby Hill were so helpful and resourceful. They helped us think through the details, responsiveness was reassuring and the support staff ensured that our guests were hosted well. I highly recommend this venue and the staff for any wedding.

We had our wedding ceremony/reception at The Club at Ruby Hill a few months ago. While the location was beautiful, our experience working with the venue to finalize details was very frustrating, and the service the day of our wedding was sub-par at best. After we signed the contract, we worked with Janan from Ruby Hill to finalize the details of our wedding. While she was very warm and friendly, my fiance and I were frustrated that every interaction felt like it was an opportunity to upcharge us. Do you want a signature drink at your wedding? That will be $50 extra. Do you want that drink to sit on a drink cart? That will be $500 extra. Do you want the Market Lights turned on outside? That will cost you $1200 extra as part of their "signature decor" package. The simplest of requests were always met with a steep price tag. If you plan on having your wedding at Ruby Hill, definitely take these extra fees into account. The day of our wedding, the Ruby Hill staff and Banquet Manager were completely disorganized. There were no food or drinks provided in the Bridal room (though it was clearly stated in our contract that it would be provided). After sitting in the Bridal room for over 3 hours with no one from Ruby Hill ever stopping by to greet us, someone in my bridal party finally took it upon themselves to find a Staff member and ask for water and fruit. The Staff were so disorganized that our personal wedding planner had to set up most of the tables herself because the Ruby Hill staff were so far behind schedule. We then found out after dinner was served that half of the tables didn't get served wine or bread and none of the vendors were served their meals (again, these are all items that were clearly listed in the contract and that we paid for!). This is beyond unprofessional. To make matters worse, 2 weeks before the wedding, Ruby Hill provided us with a very detailed worksheet we needed to fill out that detailed every aspect of the wedding ceremony and reception (how the napkins should be folded, what type of table clothes we wanted to use, what vendor meals were needed, etc.). One question asked us if we would like "ALL of our cake to be cut and served". We answered yes. At the end of the night, guests were complaining that they didn't get any dessert. We were confused and then came to find out that Ruby Hill only served half our cake (they didn't serve the top tier of the cake or the grooms cake). I have NO IDEA what the point of filling out the detailed wedding worksheet was for if it was clearly not reviewed and followed. The Staff at Ruby Hill were obviously not equipped to handle a wedding party of our size (200 guests), given the many mistakes and details that were overlooked. Though our wedding was wonderful, I would not recommend The Club at Ruby Hill to future brides. They charge a very high price for sub-par service. I recommend checking out their Yelp reviews as well. Unfortunately, their disorganization seems to be a common theme.

Excellent venue. However, food doesn't match with the volume and the quality of the venue. Portion was less. I would recommend to consider getting more food for the guests!

Ruby Hill was a dream for my husband and I! Our journey started last year in May as we started our venue search, and when I stumbled upon this venue I immediately fell in love! The pictures do not do justice to beauty and elegance of this venue; everywhere you look has something to look at. After the site tour, we decided to look at a couple more venue before sealing the deal, but nothing came close to it Ruby Hill for us. We booked and the rest is history. We dealt with almost everyone at the venue one time or another, and everything always flowed something. Emails always within a day or two. And they had an response for every question asked. We were a non alcoholic wedding (for religion purposes) and they totally honored and respected that and worked with us to create mock tails for our guests! We had our wedding June 30th, 2018 and it was so dreamy! Our coordinator Janan was on top of everything. And our guests raved about how it was the beautiful wedding they’ve been to! And how delicious the food was, starting from the appetizers! This venue is totally worth it, and a dream come true for us. We feel so blessed to have booked with such a beautiful venue, with an amazing team on top of it! No regrets on our end, and we would repeat this day in a heartbeat, thank you Ruby Hill!

If you have your wedding here you will be nothing short of impressed! From the coordinators to the beauty of the location itself, we were very impressed! Christa, our wedding coordinator, was amazing! You could tell she had passion for her job and knew exactly what she was doing. Our guests were thoroughly impressed with the venue and our photos are going to be amazing - we already know!

We booked Ruby Hill a year before our wedding date. We had looked at about 10 other venues and Ruby Hill was last on our list to tour and when we walked in and saw the grand staircase and reception area, we knew it was the one we wanted to host our wedding at. The venue is so elegant and beautiful. We originally met with Juliet and she was wonderful, professional, and very responsive to my many emails in regards to the fees, food selection, decor, etc. We signed a contract within a week of our tour. About a month before my wedding date, Danielle started contacting me with wedding timeline details and every time I emailed her (and I sent a lot of them) she always responded within a day or two. She was always patient and really clarified any questions I had when it came to the food selection, guests, rehearsal date, etc. For our rehearsal and wedding day, Marc stepped in as our coordinator since Danielle was ill, and he was absolutely the best!! He took control of the rehearsal and was able to help guide the wedding party through the events. I was nervous at first because I had never spoken or met Marc until our rehearsal day but he did such an amazing job on both the rehearsal and wedding day. He helped me stay calm throughout my wedding day and worked wonderfully with our DJ to make everything go smoothly. He checked in with me throughout the day and evening which I really appreciated. My now husband and I got so many compliments for our wedding. The food was delicious, the venue was beautiful, and the staff were excellent. Ruby Hill is priced a bit higher than other venues but it's well worth it in our opinion. We would choose to host our wedding with them again if we had to do it over. They really helped us have the best wedding day ever!! Thank you again Juliet, Danielle, and Marc!!!!!

My husband and I decided on Ruby Hill Golf Club for our wedding in July and we are so glad we did! Juliet and Danielle were awesome to work with and all of the staff was very professional and attentive. The whole process was very organized, and they helped walk us through every step of the planning experience. Our day turned out exactly as we hoped for!

August 2017 - There really aren't enough good things that we can say about The Club at Ruby Hill and the staff. My husband and I were struggling to find a venue we liked, but the moment we walked in and met with Juliet we fell in love and booked within the week. The staff truly made this the easiest and best experience becase they were there for us through everything. We met with Robin Lewis at the food tasting and fell in love with her and requested her as our day of coordinator - although, she really went above and beyond day of duties. She is so thorough and organized and was there for us every step of the way. The staff on the day of the wedding was amazing and everything was perfect! They too were so organized and kept everything on schedule. The food was amazing and to this day we still receive compliments on how amazing it was. The preferred vendor list is awesome, they're fully vetted vendors who have great relationships with Ruby Hill. The only vendor we didn't go through the preferred list was our photographer, and that's just because we found one outside the vendor list we really liked. Their preferred vendors made it so easy for coordination and we felt like we had nothing to worry about when it came to the day of and deliveries. Thank you to all the wonderful staff at Ruby Hill (Robin, Melisa, Juliet and everyone else)! You made the process so easy and our day was unforgettable!!

Our wedding at the Ruby Hill Golf Club was one of a kind (even though many people have used this venue). They are very flexible in terms of what you can do in design and even in the logistics of drinks, signs, etc. Special thanks to our day of coordinator, Danielle, who not only did coordinating the day of the wedding but also took care of all our questions and concerns prior to our big day. This is a highly recommended place to especially WOW your guests. My wife and I got nothing but great comments regarding our wedding and Ruby Hill is a BIG part of that.

We just had our wedding on October 14th, 2017 and our experience was beyond amazing. Since we booked Ruby Hill last November, every interaction and experience has been perfect. We mainly worked with Danielle Seuis and the entire time she has gone above and beyond for us. Ruby Hill is a gorgeous venue, the staff is amazing, the food was delicious (we have had many guests say it was the best wedding food they have ever had), and they are partnered with some amazing vendors. I would recommend getting married at Ruby Hill Country Club over and over again!

Our wedding day was on Sept 17, 2017 and it was like a fairy tale come true. All our Guest was amazed how beautiful and outstanding the Venue was. The food was also very exquisite & mouthwatering to all our Guest. We heard nothing but positive comments from everyone that came to our wedding. Our wedding Coordinator Danielle was one of the most understanding, patient and helpful person. She is out of this world. She made our wedding day very special and memorable for my husband & I. Thank you Danielle! you are the greatest! And Thank you everyone at Ruby Hill Club.

My siblings and I threw our parents a 33rd wedding anniversary and 60th birthday party this past August. Through countless months of planning and email exchanges between Juliet, Danielle and I, the event went off without a hitch. The staff at The Club at Ruby Hill were extremely detail-oriented, never annoyed at the countless emails and phone calls I would pester them about, and their welcoming, friendly personality and customer service made them so easy to work with! I would highly recommend anyone planning any type of large event/party to go with The Club at Ruby Hill. The venue is absolutely stunning and their staff are so welcoming and kind!

Great venue highly recommend!

July 2017 - Where to begin?! I cannot say enough positive things about Ruby Hill and the wedding/catering staff. I worked mostly with Robin Lewis and Juliet Dorn and they are two of the BEST wedding professionals that I had the pleasure and privilege to work with. Robin was my wedding coordinator and she has an incredible ability to keep everyone and every detail on point while also bringing so much peace and calmness to the planning process. At the rehearsal, my older sister's comment was "Wow - that Robin sure does have her $#!t together!!" :-) I completely agree. Robin guided me through every detail over months of back and forth communication on phone, email and in person. She offered suggestions, guidance and opinions in a very appropriate way, but ultimately let me make the decisions to make the wedding of my dreams come true. I always felt Robin was looking out for my best interests. When planning a wedding, you need a go-to person you can trust. If I had to do it all over again, I would 100% choose Robin Lewis and The Club at Ruby Hill. A little about the venue. First of all, IT IS GORGEOUS!!! There was plenty of space to have a beautiful outdoor ceremony (180 guests) and outdoor cocktail hour as well. The landscape and venue are so beautiful on their own, you do NOT need to spend a ton on flowers or decorations to make the ceremony site or reception look pretty. I'd say LESS is more when it comes to decor. If you choose Ruby Hill, let the venue shine. Your wallet will thank you! The catering was delicious . We went with the most expensive (I think) catering package and it was worth it (Duet of Halibut and Filet Mignon). Even the most expensive package was a better deal than most other venues we considered originally. I have 0 complaints about The Club at Ruby Hill. Truly. The whole team was so accommodating and supportive - I look back on the planning process with Robin so fondly!

We had our wedding in November 2016 and we couldn't ask for a better venue. Danielle and Melissa were awesome! They work with us to create our dream wedding. Our guests enjoyed our wedding and we did too!

I can't say how pretty and wonderful I had my wedding at ruby hill golf club. If you still don't know where to choose just make an appointment and go over, you will love it at first sight. Their pricing is very reasonable too. I know how wedding is so important to everyone so, I highly recommend ruby hill golf club. :)

My husband and I had our wedding at Ruby Hill Golf Club in March 2017, it was the best decision we've ever made. The venue was so pretty and elegant it decorates itself already. Danielle was our onsite wedding coordinator which she helped us tremendously along the way leading up to our wedding day. We had 122 guests and indoor ceremony, it was very cozy and intimate, everybody had a great time. The catering...we don't really know since my husband and I were too busy (and drunk) to have eaten anything. However, be in mind that they require gate passes which we thought it would be a hassle, but everything turned out smoothly. Overall, I highly recommend couples pay a visit to the venue.

My journey startee back in august when I visited the club and I was extremely in love with the venue and knew from the first moment that it was the one for us. My wedding was on march 25 2017 I had the most amazing beautiful wedding anybody in my family or friends have ever seen in their entire life. The place is simply elegant, gorgeous that it didnt needed anything extra to make it look nice as everything was exquisite. The food, the service everything about the venue and the staff was the most amazing experience I have ever received in my entire life. The wedding coordinator that I have worked with Danielle was the most easy going and did everyhing for me which i did'nt had to worry about anything she took care of everything. I would recommend this venue to anybody honestly the greatest people I have worked with that made everything as easy and simple for me especially living in new york and communicating in distance. Thank you everyone at Ruby hill club.

I had my dream wedding almost 3 months ago at Ruby Hill. As soon as I first stepped foot in the venue for the tour and saw the grand staircase I knew I wanted to get married there. It was a picture perfect venue with amazing staff to go along with it. They answered every question I had along the way, provided helpful meetings throughout the process, and were close to invisible the day of. They took care of everything from set up to cleanup and made sure everything ran smoothly in between. Could not have been happier with the way things went. Oh, and don't forget to take a picture at the tree outside, it is breathtaking!

We got married at Ruby Hill on November 22, 2015. It was the best day ever. It was so Magical and wish we are there today. The staff was amazing. Danielle, Juliet and Melissa were the main contacts and I can't say nicer things. Fro start to finish. Everything was just perfect. Thank you!!

Danielle & Juliet were extremely helpful and attentive to all of our needs as we were planning our wedding. Gorgeous venue at a beautiful location. Wouldn't have chosen another location if we were to do it all over again!! The only complaint we had from our guests was the intermittently rude guy bartender and not all guests received wedding cake if they weren't seated at their seats. But overall, we wouldn't hesitate recommending this wedding venue to all engaged couples looking for that 'wow' venue with the most helpful staff!! :)

My new husband, Eric, and I couldn't be happier with our decision to host our wedding ceremony and reception at Ruby Hill Golf Club (RHGC) in Pleasanton, CA. From day 1, the staff was always incredibly responsive and teamed with us seamlessly to make our dream wedding a reality. Thank you to Juliet for helping with our initial planning process and a special thanks to Danielle who was assigned to us as our day of wedding coordinator. She was phenomenal during every step leading up to our big day and helped us with every detail. The day of our wedding, we had to make a last-minute decision to relocate our ceremony location from the beautiful outdoor wisteria arbor to the dramatic/gorgeous dome area (due to rain) and still managed to start on time and every detail of our wedding vision was captured. One of the many options that sold us on having our wedding at RHGC, was that they have so many options as to where to have the ceremony (indoors or outdoors) and, for us, it became critical to have a "backup plan" in case of unexpected cold or rainy weather (as in our case). Our family and friends are still commenting that our wedding was the "Best Wedding" they've ever attended. The only thing that my groom/husband would change (that is, if we could do it all over again) would be to slow down the clock and savor each moment longer....the day REALLY does go by so quickly! We couldn't be happier with our special day at RHGC and HIGHLY recommend this spectacular venue for anyone looking to have a amazing and memorable place for their wedding and/or special celebration.

Gorgeous venue and great staff.

One of the Best "Blessed" experience ever!!!!! Our Wedding, our very special day, was incredibly Amazing at Ruby Hill. I can't begin to express how great our experience was. We were treated as V.I.P. from beginning to end. Our family/friends, were equally treated the same. Ruby Hill, help to make our special day, truly Fabulous!!!!! An experience to remember always. The venue was incredibly Fabulous (inside and outside) for taking romantic pictures or fun filled family pictures. Lots of room inside to hold the most spectacular of events. The food was very delicious and served on time. Ruby Hill Catering staff was a delight to work with in the menu planning stages and on day of our wedding. Thank you, Ruby Hill Catering for everything!! Even our day of Wedding, last minute requests were met and very appreciated. Thank you!!!! Ruby Hill Venue is definitely the place, to host your event at. The venue speaks volumes at 1st sight. No need to go anywhere else:-) Quality is key and hospitality is well above expectations. A special Thank you to Juliet and Danielle!!!!! They're the Awesome Ruby Hill Wedding Angels:-) That's what I call them:-) They made the planning process simple, uncomplicated and filled with lots of event knowledge to assist in planning our dream wedding. During my time working with Juliet and Danielle, I didn't have to worry about even the smallest details being taken care of. The Wedding Angels:-) were always on point and one step ahead of us. Our budget was limited, however, Juliet and Danielle, made the impossible, possible. I will always be humbly grateful and thankful to these beautiful ladies. We'll never forget our "Wedding Angels"!!!! Hugs & more Hugs...... Thank you, Ruby Hill!!!!! Again, for helping to make our special day simply AMAZING. We most definitely look forward to hosting another event here.

From our first visit to our wedding day, the ruby hill staff was amazing! Melisa, Danielle and Juliet were happy to answer any questions we had and offered great suggestions. Our wedding day was flawless and a day to remember.

I highly recommend this venue for a wedding. It was a pleasure working with experienced wedding coordinators at Ruby Hill Golf Club. The venue is absolutely beautiful and very elegant. This venue really was a perfect fit for us since it matched our wedding theme and vision. My wedding was in September of 2015 and we held our ceremony and reception onsite which made it super convenient for our guests and ourselves. The food was delicious and cocktail hour was a big hit! We received so many wonderful compliments from our guests. I couldn't be happier of how our wedding day turned out. I wish I could relive this day because it was the best day of my life!

The venue was perfect, service was amazing! Everyone loved the food as well!

Ruby Hill Golf Club is such a romantic and fantastic venue! I fell in love with the staircase that leads down to the reception room. The staffs were just amazing -- Melisa and Juliet were so great to work with and they made my big day looked just like the way I pictured it. Food was yummy and in good portions. Definitely recommend!

Ruby Hill Golf Club has been my dream wedding venue for the longest time. On June 6, 2015 my dream came true and we had our ceremony and reception there. We heard so many compliments from our guests about the venue, food, staff and entire experience. My day was perfect! We could not have done it without the venues coordinators Juliet, Danielle and Melisa.

If you are looking for a venue that provides top notch service then this is a venue for you. The venue couldn't be more beautiful, from the drive in you are hit with a stunning views of the golf course, large houses, and vineyards. You have a choice of getting married inside or outside, so it appeals to everyone. You have a grand staircase for your grand entrance, perfect for your fairytale wedding. Melissa and Danielle were amazing the day of. They really took the vision I had and managed to have it go off without a hitch. They really tried to make the bride feel special and let any issues not go to the bride. I love that we could get ready onsite. The groomsmen also had a room, which was very unique for a venue. They were able to hang out and get ready there as well. Guests have said multiple times how amazing the food and venue was. We had 150 guests and had two bars and servers with drinks. It worked perfectly and no one waited for a drink. Ruby Hill allows for you to have everything you could want for your wedding, I would take advantage of what they offer. There is a reason they are winning awards, amazing venue and a great staff to make your dream day come true. A couple suggestions I would offer: duet plates, 2 bars, specialty drinks, adding an hour to your reception and a midnight snack (huge hit!!!).