The Kellogg House

service. I could not for the life of me get ahold of anyone. When I say no one responded—NO ONE responded. It took me emailing the conference hotel center for me to finally get forwarded to Christina. The first thing she did was be condescending to me and make remarks about how ‘obviously it wasn’t hard to get ahold of someone if I am speaking to her” Almost every time we would speak, she would complain about how her father didn’t help with her wedding at all and how I have it so easy that my father is helping me. My coordinator, fiancé And I toured the venue a couple weeks before the wedding and we toured the entire backyard in the dark because she “Didn’t want to go all the way into the basement and turn on the lights”. She also argued with me about the start time of my wedding, when I have it in writing what I said. She would argue with me about EVERYTHING. She even tried to short us on our 1 hr.30 dinner and I called her out. She gave me attitude about my rehearsal. It had been planned for months. Then she acts like we haven’t planned it and I said her and her team had set it up on Thursday months ago so I wasn’t changing it. In response to that she says, “Good because it’s my birthday Friday” & then later continued to complain about how I “last minute I changed my rehearsal”. The week of my wedding was the most stressful week of my life thanks to Christina Godoy. The weather and it showed no rain Saturday morning. Christina called me saying that she was reading something saying it was going to POUR?? They don’t tell you that they will force you into canceling your wedding or coughing up more money. I told her I didn’t want any of the options because literally everything said it would be sunny. She then proceeded to tell me that if I did not pay for a tent she would cancel our wedding because it would be a ”destruction of property” to move forward with the wedding because we are ruining all their stuff by getting them wet? All of the forecasts said Sunny and she was threatening me to cancel the wedding (it didn’t rain.) I then talked to the lighting guy and he told me stories about all the weddings he did where it spontaneously starting raining during the weddings. Now I ask you Kellogg house, when it spontaneously rained during those weddings, did you charge the couples for a destruction of property? Or did your property not matter then because it was too late to shell out the money from them? DAY OF MY WEDDING: The day of coordinator was arguing with me when to start MY wedding. She even went so far as to, when I told her I had one more shot (a first look with my dad) she brought my dad in and almost ruined my first look. And lastly when we were all in the tent the lights I paid for ALL went out. My coordinator went up to her and asked her why they went out and she said she didn’t know. She was not going to do anything about it! The lights had been off inside the tent for 10 minutes! It took my coordinator going off on her for her to finally call the tent guy. Kellogg house is beautiful but make sure you go with whatever they say because if you don’t they will do whatever they want anyways or they might just cancel your wedding for the hell of it.

nator that I will pay up to 3,500. I said the bartenders can serve “Well” liquor, but if a guest orders “Topshelf” liquor, that is FINE. The guest just has to request that liquor. BUT it came to my attention that guests were PAYING for drinks. I am not sure where the miscommunication happened, but I was UPSET! To top it off my bill came out to 3,100 and there was no explanation to why some of my guests were being charged. They said no guests were being charged, but why would my guests tell me they paid for some drinks? Another thing I was charged for 4 glasses of wine, but I provided my own wine that should be the only wine being served. When I asked why I was charged for 4 glasses of wine, they said they were not sure and maybe a guest requested it. But it didn’t make sense because that type of wine is what I offered to guests. I think that is unethical business practice and they should have refunded that money since they had no explanation for it. I have emails to prove it as well. SERVICE: Okay this is where they NEED to IMPROVE! The service and communication between the staff is not the best. Also it was so hard to reach the venue coordinator. But of course they were on top of it when a payment was due. Now, I know she had a lot on her plate and needed help, but it was so hard to reach her. I had to keep contacting the hotel so I could try to get a hold of the coordinator. When I did reach the coordinator she was apologetic and helped, but honestly, it was so stressful! VENUE: The venue itself is gorgeous and I got many compliments about it. My guest also had to take a shuttle and I did not hear any complaints about that. FOOD: The food was SOO good and people have told me it was the best wedding food they have had. I chose buffet style: Scalloped potatoes, lemon caper chicken, tri tip, cesar salad, and pasta salad. It came with bread and lemonade/iced tea. My only complaint is that they took the food away too soon. It didn’t make sense why they took the food away after 2 hours because I am paying for the food. Plus by the time the last table got their food it was about 2 hours. So how are guests supposed to go for seconds if they remove the food right away. The staff was not serving the food either so it didn’t make sense to me. ADVICE: My advice is if you want to book this venue, then hire your own Coordinator! That will help tremendously. Also, I would book their vendor recommendations because they were amazing and they knew where the location was.

lute nightmare to be around. Rude, condescending and clearly not concerned with ensuring the brides she is working with are happy and have their needs met. Unfortunately I was so wrapped up in how pretty the venue was I didn’t think to look at some of her reviews. A quick sweep across yelp and other various wedding sights will give you an idea. Even her responses to some reviews are snarky and unprofessional. First and foremost the venue allows outside catering, but be warned if you do not use their catering there are many things you are then not allowed to do or have. When I went to visit the venue initially I was shown around by her then assistant Kristen who gave my planner and I so much misinformation. From things we could do, receive, along with alternate rain plans. We found out weeks before that this was all false. Was it remedied? Of course not My wedding day there was rain in the forecast but it didn’t end up raining. However, the venue never laid our dance floor because when they came in the morning PRIOR to the arrival time of vendors (at 12) it drizzled. That is understandable but when it was noon there was no rain from then on. We should have had our dance floor laid at that time but it was not and again it was never remedied What is irritating is the fact that we were told we would not be refunded the $350 cost of what we were never given. Lawsuit waiting to happen. On top of this the venue manager was there the day of sucking the joy out of the entire day, making things difficult for my photographer, and having a sour face the entire time. Thank goodness for my wedding planner and the venue’s assistant Sarah. Without them the day probably would have been ruined. At the end of the day the venue is more concerned with the amount of money that they are going to squeeze out of you and not with making sure they solve issues they have caused or with making their couples happy. If you want to make sure you get your money’s worth AND work with someone who actually cares about making this day special avoid Jacqueline and the Kellogg house. I will definitely be adding my review to every wedding site I can find so hopefully no one else has to deal with her atrocious personality.

this venue and all the staff are to anyone looking at this venue!!!

om. The staff served my husband and I our dinner and both the venue coordinators asked my husband and I what alcoholic beverage we'd like to drink after the ceremony (and then went and got it for us!). The bartender gave us special attention by prioritizing us whenever we went up to the bar. - The venue is gorgeous and the food is amazing. We got so many compliments from our guests about how beautiful the venue was and how good the food tasted. - The venue coordinator responds promptly to email and never lets anything slip between the cracks. - You can do a lot of DIY at this venue to truly personalize your wedding. Cons: - This venue is reasonably priced for how beautiful and elegant it is. However, there are a LOT of upcharges associated with it. One of the upcharges that really bothered me was that you have to pay for glass wine glasses per setting. They only offer 150 stem-less glasses, but their venue has a capacity of 200, so why not carry your capacity? Our guest count was 164, so we had to pay for each wine glass at $1 per glass to have 164 stemmed wine glasses at each table setting. If you want the wine served to each guest (instead of pre-poured), you will need to hire servers at $25 each per hour to do so. - While the venue coordinator is responsive, she is not the warm welcoming coordinator that you might expect as a bride. Her responses are curt and to the point (and sometimes make you feel like you're bothering her), and it's not the customer service you'd expect for paying a significant amount of money to get married here. - If you plan to book a room block at the Kellogg West hotel, you can expect the absolute WORST customer service from the manager, Cameron. His email communication is extremely rude, and he makes you feel like you're a nuisance for bothering him. He gives bare minimum answers to everything and never once thanks you for your business. - You really need to hire a "wedding coordinator" with this venue. The venue coordinators make sure everything at the venue runs smoothly. If you want to ensure that your wedding day timeline runs smoothly, you need to have a wedding coordinator do this for you. Trust me, it's much better than your friend or mom having to do it!!! Overall though, I would recommend this venue. It was the perfect setting for our wedding day, and we had an overall positive experience.

r. We were specifically looking for a venue where we wouldn't have to source services and materials one by one and we were very happy with what the Kellogg House had to offer. Everyone loved the food, I was able to rent and arch and table numbers that saved me some time, and the day of coordination allowed for everyone to enjoy themselves without worrying too much about what was happening behind the scenes. Jacqueline even made sure my husband and I were able to eat the delicious dinner, have some cake to take home, and kept us hydrated on a warm July evening. I also decided to rent the bridal suite to give the girls a little more time to get ready and our vendors a little more time to set up. It’s a lovely space and definitely worth it since it completely eliminated me and my bridesmaids having to run around getting hair and makeup done beforehand, instead the makeup artists and hairstylist were able to come straight to the venue so we could relax and spend a little more time together. Thank you, Jacqueline and Kellogg House staff, for helping us put on such a memorable event!

oneymoon suite at the on-campus hotel (extended to 2 nights if there are no weddings the day before your wedding) Plenty of options for customizing the dinner tables and the space Great decor inside the house; great items available for free use Highly professional staff. Even better than the service is the VIP treatment they provided to us the bride and groom once the reception started. Beautiful outdoor space, and on our date in late June there was a lovely breeze while the sun was still up. From 4-10pm, the space was not uncomfortable weather-wise for a single minute. Delicious food Easy space to navigate for your guests. We recommend leaving the side space by the bar free of dinner tables and putting 4 cocktail tables in the space. Beer available from Innovation Brew Works + provision for 2 bottles corkage per table is a great cost saver over paying for a cash bar. Also, this led to fast service, especially compared to weddings we've attended where bartenders spend up to 2 minutes making each signature cocktail while folks wait in line.

tart of the ceremony and did not send the shuttles to pick up the guests from the parking lot below so people were waiting in the hot sun for a long time. Once people arrived there were no directions given to the guests to take there seats so people proceed to wait in the hot sun longer. Once people begin finding their seats it was reported by guests that the coordinator was yelling orders at people. She also disrespected the mother of the groom and several members of the wedding party numerous times though the day while we were trying to keep things on schedule because things were so far behind. Every time we attempted to find the coordinator the other staff told us she was unavailable to speak to us so we had no idea what was happening the entire night. The staff was rude and would roll their eyes at us when we would ask questions about what was happening. Refreshment stations were not refilled for guests throughout the night and at the end of the night the leftover cake was thrown in a box and ruined. This venue is beautiful but NOT worth the money you will pay to have to basically run the wedding yourself.

eat and include many of the essentials. The site itself is gorgeous with lots of greenery, and honestly did not need the addition of many floral arrangements to really make it shine. On the actual day the staff was so incredibly helpful and attentive, always making sure my Husband and I were okay and asking if we needed anything. I would highly recommend the Kellogg House to anyone looking for a beautiful outside venue for their ceremony and/or reception. We receive nonstop compliments from family and friends about how the venue was such a hidden gem and how delicious the food was.

nders about things to do before the wedding. Sometimes, even sending us reminders for payments (thank you!!). - The Kellogg team had everything under control during the wedding. NOTHING went wrong. I fully trusted the team with the night's festivities. - Food options are great! Everyone LOVED the food. - Price is competitive and truly the BEST we found. - The venue was absolutely beautiful. We wanted the perfect backyard wedding and we were able to get that thanks to this amazing venue. All in all, our wedding was the best night of our lives. The team at Kellogg and the venue itself it had A LOT to do with that. We are forever grateful for their help and ability to maintain such a beautiful property. We are thankful we had the privilege of celebrating our wedding there. Thank you so very much, Kellogg Team! Here are some photos from our wedding. This may help you see how photogenic the venue and the surrounding property is. http://www.jonathanyacoub.com/roujean-milad

ans and contractual agreements. She was very professional throughout the entire process and was always prompt with her responses to our request and questions. Kellog house was able to provide a shuttle service for our 100+ guest that brought them from the parking lot at the bottom of the hill and Kellog West Hotel to the entrance of Kellog House. The outdoor floor plan for the ceremony and reception was able to comfortably fit our 110 guest count, which also included a dance floor. The food was amazing! We served our guest the tri-tip and salmon options for dinner. The kitchen staff even prepared a small surplus of food in case anyone wanted seconds. Kristen was the venue coordinator the day of the wedding, and she was very supportive of making sure we were on track to complete all the activities we were scheduled to participate in. She also made sure we were hydrated and took care of our personal needs during the reception. Kristen went above and beyond by helping us pack our gifts and personal items at the end of the event and drove our SUV back to Kellog West because we were a little tipsy (as expected). She is a classy gal! Planning a wedding is an extremely stressful process with a giant payoff at the conclusion. The Kellog West staff was an enormous contributor to helping us achieve what we had planned for our wedding. I would highly recommend Kellog West as a venue location you consider as one of your top options for location, professionalism, and value. Thank you, Jaqueline and Kristen, for all your hard work and help! CHEERS!

wered most of my questions before I even had to ask them. Kristen was our day-of coordinator, and she saved me from stressing out as much as I otherwise would have. We had a blast at the wedding, our guests enjoyed the food and raved about the Kellogg House preferred DJ, Primetime Music and Entertainment, and the preferred bakery, Some Crust Bakery (we were going to go with them, anyway- sooo good). The venue can be dressed up or down, and we were pretty minimal with our decor and it still looked beautiful. There are also lots of great spots for photography, both indoors and out. This venue was such a great value for the price, and we still can't believe we had such a great wedding for the amount we spent.

d. It was very straightforward. I was never frustrated. Thank you Jackie & Kristen for all your help! Site / Theme - The site is beautiful!! On the Cal Poly campus, hidden up on a hill in the trees. Site is spacious in the trees, great feeling away from the city. Beautiful scenery includes several backdrops. We used the house for Getting Ready Photos too. The venue allows brides to add a twist of their own style to the venue, I loved bringing my own décor. I’ve seen so many cute designs on Instagram. I went with Vintage inside & Rustic outside with dusty blue, white and greenery. I felt there were a lot of surfaces for the DIY Brides out there! Perfect for outside weddings, but with lots of inside space for guests to roam too. For example, guests can hang out in chairs/couches in the grand room. On cold nights I heard they even light the fireplaces! For me, it was a warm spring night and the party stayed outside with the bistro lights, twilight and dancing. Food - Loved the catering! Loved sampling the food. Stress free! You have the option to bring craft beer from the Cal Poly Brewery! For the win! We even sampled the craft beers after the food tasting. The guests loved the craft beer! We brought Kellogg Wine in too. Fun to be able to offer Cal Poly Beer & Wine. Weather - We were lucky enough to have warm weather in April. Weather is one thing you can’t control but knowing there were backup plans was helpful! 1) Heaters 2) Tenting in the front 3) Tenting in the backyard 4) Moving to the Kellogg West Hotel & Conference Banquet Room. I was comforted and stress free about weather knowing we had options! Site Planning – The venue is open for Sat. morning tours, so it is easy to stop by again and again as many times as you need. Throwing that out there since it is a comforting fact if you need parents and maid of honor to stop by for viewing purposes. Preferred Vendors – I used a few of the preferred vendors. I loved how the team worked together so seamlessly. Hidden gem! My husband and I both went to school at Cal Poly, and I was lucky enough to visit the site as an undergrad for a tour, learn about the property and remember it during venue searching. There is a lot of charm about the Kellogg’s house. So happy we selected it!!! Thank you Kellogg House Team!!!!

ts to walk around, inside and out. Jacqueline, Kristen and her staff are amazing. Jacqueline answered every question I had and responded so quickly. Kristen coordinated our wedding day and she did and incredible job! Everyone loved the staff working that day and they even danced with out guests when we cheered for them to join in on the dance floor! Our wedding day was perfect and it will be a day everyone won't forget. The food was also so delicious and was complimented by a lot of our guests. Thank you so much for everything! Jacqueline and Kristen, you really made our wedding day the best day of our lives!

cess. I would 100% recommend this venue to anyone looking for an affordable and elegant location!

llogg House has an outstanding list of preferred vendors which we used for our wedding (Planner: Rebecca Calagna Events, Beverly's Best Bakery, DJ and lighting: PrimeTime Music). Through the entire planning process, Jacqueline the venue coordinator, was amazing to work with. She was always accessible, professional, and always communicated with us to inform us of deadlines. I was very much a DIY bride, creating my own centerpieces, photo booth wall, sweetheart table decor, and favors. The Kellogg House was so accommodating of my vision and on the day of, executed beyond my wedding day dreams! Our guests could not stop raving about how beautiful everything was, how delicious the food tasted, and how great our DJ was as well! If I could live out my wedding day again I would do it in a heartbeat! Thank you to The Kellogg House for making our wedding the absolute BEST DAY EVER!!

d that everything ran smoothly- and it was perfect! The venue is so beautiful, and all our guests were raving about the beauty, the food and overall atmosphere. So thank you so so much Jacquie and the amazing staff at Kellogg House! Love, Christopher and Christina

eep the wedding moving smoothly with NO hiccups!!!

with it is the 10 fwy in the background; the noise from the cars were too much for me to ignore as well as the cars in the background. It is an all inclusive venue which is amazing! And it is a great value! Great for a Spring and Summer Wedding! My fiance and I decided not to go with this venue not only because of the fwy but also because of the season we wanted to get married in; we were afraid that it might rain and we didn't want to pay thousands of dollars to rent tents. Jacqueline isn't the typical bubbly, smiley event coordinator but if you have a wedding planner than you wouldn't have that much contact with her. I can definitely understand how people can get put off by her, but I also feel that she means well. Our tour of the venue was 15 minutes and it felt like a "lets cut to the chase" tour and felt less personal than other venues we toured.

honor not allowed in during designated time, non-disclosure of important information, bar allowance confusion and overall poor customer service. If you decided to go with this place just be very patient.

Jacqui the head coordinator was there to help every step of the way and always answered emails promptly. If you are looking for an outdoor wedding with great food, Kellogg House is the venue for you.

ogram going. The Kellogg House itself is very beautiful and they do a great job of upkeep! As we were searching for a place, the Kellogg House was by far the most affordable and valuable for what you get. I would highly suggest this place.

g a great value. We were able to have our wedding, reception and even our honeymoon suite all under the same package, not to mention the tables, linens, silverware, chairs, dance floor, etc. (except cake, lights, flowers, photographer and dj) My new husband and I could not have been any happier with how the wedding turned out. Jackie the venue coordinator was also so very helpful. Before the wedding she would answer any and all of my questions very promptly. On the day of the wedding she was on top of everything at all times and made the big day that much easier! I would recommend The Kellogg House to anyone looking for a beautiful venue with package deals that included just about everything you need.