Where do I begin, how about with Robin Cole. She is a nice lady but hard to get ahold of, takes forever(if she even does) to get back to you, and can be unorganized. For as much time and money, especialy money, you are spending there, you would... hope communication would be much better. It is an extremely huge day that you are planning there, so you need to feel as comfortable as possible but I didn't. Don't get me wrong the venue and food were WONDERFUL. It's been a month already and I'm still hearing about how beautiful the hotel was and how delish the food was. Prices are decent, and the rest of the staff is great, very polite. Dee, on the other hand, is sooooo great. I love that guy! He is so wonderful, we met him a few weeks before and was told that he would be there that day to help. As far as I know, he did everything that day, and I'm glad he did. After seeing everything he did(decorating, organizing, directing, set up) he is one of the best guys there. I felt so relieved and relax with him there, very plesant to work with!!