The Rustic & Chic co .

cture perfect almost too good to be true services but instead it’s a nightmare. My first meeting went well; she gave me the invoice and promised I would be getting the farm tables and wooden chairs. After I gave my first deposit she gave me a copy of my invoice and it had the wrong name, it had the name Giselle and my name is Genesis also the wrong email, I brought it to her attention right away and she took my copy crossed out the wrong name and wrote the right one and she said later she would fix it on her computer. When I would contact her she would always confuse me with Giselle. I felt she had double booked for the same day. But after that conversation I decided use her Rental services and not her venue. After, I decided not to use her venue, Sandra practically ghosted me. I would call constantly, almost every day to her office leaving messages to her daughters, emailing her and even sent her multiple messages on Instagram and I still wouldn’t hear anything back from her. There was only 3 months left for my wedding date, and she still hadn’t sent me any samples or colors to see what I can use for my wedding date. I had to send her another email saying I was going to take legal actions she called me right away only to talk to me in a condescending way, she told me her services were cheap so I was going to be getting “Wal-Mart customer service”, she was not going to give me a Neiman Marcus experience. She told me I was coming off rude because I wasn’t the only customer she was dealing with. After that conversation I sent her my color scheme and she only gave me 1 option of plate mats to choose from and 3 colors of goblets and napkins. I needed 200 and she told me that was a large amount and that she did not have enough, so basically I would have to figure it out. As for the farm tables and chairs she told me I she would not be able to provide me the amount I needed because they were already booked for her venue, so I would be getting plastic tables and chairs. I was so frustrated that I had gone to Costco to get plastic utensils just in case she let me down. The day before the wedding when they dropped everything off the plate mats, goblets and napkins were all a different shade of pink. The plat mats were dirty I didn’t even use most of them because it was embarrassing. I would never recommend this place to anyone. Do not waste your time or money!

e to make it happen. When we began the planning process we were so overwhelmed with everything that goes into having an amazing day. There were so many details and so many people and businesses to reach out to. The Rustic Chic had a list of great preferred vendors which they will organize everything with. All we had to do was select which vendors we wanted and Sandra did all the communicating and planning! It was so easy. The day of, Dillon was our day of coordinator. He did a great job, kept us calm and did everything to make it a smooth night for us and our guest. The venue it’s self was perfect. We had both our ceremony and reception there. It was nice and spacious. It was a long day from 2pm-12am with no issues! Like any other newlyweds, we wish we could back in time to that day. I wouldn’t change a thing! Thank you Sandra, Dillon and The Rustic Chic team!

is such a beautiful individual with so much imagination and goes way overboard with perfectionist details. Dillon was super attentive all night if we needed anything he was there, bringing us drinks, and food. The entire Family business is awesome I really enjoyed my special day. I had so many great compliments of my event. Remember all events can be stressful and not everything can comes as planned but with a positive energy everything flows in the right direction. I really appreciate you guys for making my day awesome🤗❤️💫@TheRusticChic, you rock

nd it did! Everything about my wedding was beautiful and we all had so much fun!! Dillon was also super helpful and attentive! He always made sure my husband and I were ok. Every time we needed something or had a question he was there to help us and made sure we had fun and no stress at all. Ashley was also super attentive and answered all my questions when it came down to my centerpieces and bouquet. I highly recommend them! They’re all so kind and helpful! The rustic team makes you feel apart of the family! We love their service and will definitely be booking again for future events

family and friends everyone fell in love with him, I would do it all over again. My husband and I had so much fun at our wedding everything was just perfect. Dillon we want to thank you from the bottom of our hearts, you are truly amazing on what you do!

ing will be perfect in the end. They definitely make me and my fiancé feel better and stress free after every meeting.

e phone booth and the couch when you first walk in are absolutely gorgeous and very moody which is my theme. The venue is a good size and has beautiful lighting ! I can’t wait to have my reception here

he ruined my wedding. Her team tries, but with her as their boss I can only imagine how difficult it is to provide clients services for their events.

ings are to plan and wasn’t sure what to expect but they made the whole process so easy that we absolutely loved planning our wedding! Every aspect of planning from flowers to food was so easy because they know how to achieve what you want and make it even better! Even when we had a small hiccup in our whole process they went above and beyond to guide us through the process and we had an absolutely beautiful wedding. It’s months later and we are still being told how beautiful our wedding was and how much everyone enjoyed themselves. That is directly because of the Rustic Chic team!!! We can’t thank them enough for being so wonderful and making our wedding everything we wanted it to be and more!

tion: 1 (you don’t matter after you’re all paid up) Day of Service: 1 (staff was rude, unavailable/hiding, uncoordinated, not prepared) Restroom accommodations: 2 (only 1 on-site restroom) ​This review is coming out 105 days after the wedding we had at The Rustic & Chic Co. because wedding was not ideal and we needed some time to decompress so we could write this review objectively and be as clear and transparent as possible. If you do not want to read this lengthy review, then just understand that this venue kept trying to serve alcohol to the pregnant bride, service was horrible, and in general, we recommend that you stay away from this venue. Prior to the wedding, we met with Sandra (Owner) on a monthly basis and the venue promptly responded to all of our messages, but once we were all paid up and once the event was done, the customer service became horrible. We had follow-up questions, but our meeting requests were all denied. We were treated much better when we were actively giving money to the venue. During our monthly planning meetings with Sandra she talked us into paying $1,500 for “Day of service” coordination because she said that SHE would be the person performing this service. We wanted her to run things on the day of the wedding because it would allow us to be less stressed and enjoy our event more also, Sandra is the ONLY person at that wedding that knew the bride was pregnant (other than the groom). Sandra was going to make sure that the bride would NOT be served alcohol so it would not be obvious to the guests. Unfortunately, Sandra was not the “Day of service” coordinator. We had Dillion and he had no idea what was going on and it went horrible. The wedding day was an organizational disaster. There was no organization or support so the bride, groom, wedding guests and camera crew were running the event. Despite the pregnant bride blatantly telling Dillion that she wanted a specific drink (that doesn’t contain alcohol) Dillon served her multiple alcoholic drinks and it made her feel very uncomfortable. The Rustic & Chic Co. was made aware that the bride was pregnant and that it was a secret from guests, yet Dillion, served the pregnant bride alcohol. So that $1,500 “Day of service” had the opposite effect, it actually caused us more stress. We paid $800 for “Servers” and they did nothing. They also locked the leftover food in the office and when guests asked them for it, they said there was no food. The staff not only did nothing during the duration of the event, but they were rude to guests. This venue said yes to everything, prices were amazing, it all sounded too good to be true and unfortunately, it was. We were scammed out of about $1,655 and more importantly, we were not able to enjoy our special day to the fullest. We were recently contacted by a bride-to-be who was in meetings with The Rustic & Chic Co. This individual made us aware of the following Instagram page (@therusticchic_coscam) which is a page made to bring awareness to potential Rustic & Chic Co. customers of the dishonesty of this company. This individual asked us about our experience with this venue and we told her about everything mentioned above. She thanked us for our honest opinion and she told us that she decided to take her business elsewhere.

open bar, rustic style, music, and beautiful outdoor space. Our family enjoyed taking intimate pictures in the perfectly arranged selfie stations. Our guest enjoyed dancing on the beautiful dance floor surrounded by greenery . It was a September night we will never forget thanks to the Rustic Chic Team. From the moment we met Sandra she kindly welcomed us and guided us through a process that many of us may fear “Wedding Planning.” However, working with Sandra and her team made this process easy, enjoyable and stress free. She guided us step by step through the process and met our every need with tender love and care. We immediately new that the Farm House was “IT.” It is hidden gem that has all the accommodations needed to make your event memorable. Sandra and her team can provide all the services you may need from decor, venue, catering services, DJ, officiant, party favors, and even a kid friendly section to entertain your little ones. Again, There are not enough words to describe the wonderful experience we had with the Rustic Chic Company. We highly recommend them for any of your future events, especially weddings! -Mr. and Mrs. Padilla

f a wedding. I mean, who does? The place was beautiful and the staff was amazing. The Rustic Chic was the last place I looked before canceling my wedding completely due to Covid. I met with Sandra and I knew we were in good hands. Sandra was very attentive and helpful throughout the entire planning of our wedding. Easy to get a hold of, plenty of options, great prices, beautiful venue and pretty much a one stop shop! They had everything covered. This is a family run company and they made us feel like family also from day one. The day of the wedding, Ashley even let my daughter follow her around while I got ready. Sandra was great with my kids. My son walked me down the aisle and my daughter was the flower girl. Our guests were amazed by the venue and we received so many compliments. A friend of mine loved it so much, she got married there 6 months later. My wedding was perfect and it was all because of Sandra and her team at Rustic Chic. I would definitely recommend them for any events and if I could do my wedding over, I would do it with them in a heartbeat! You won't regret it.