I booked my appointment more than 6 months in advance at this place and signed a contract. They said that a month away from the wedding date they would call and confirm everything. Come two weeks out and no phone call, I called them. They said ...they would had to change my appointment to a half hour earlier (remember I signed a contract for that time). Usually not a big deal unless the whole rest of your wedding day and morning are already planed out around this appointment. Then they told me that I should come in for a trial. I told them no thanks but they insisted so I did under the impression that it was complementary with booking the wedding hair. It was not, they charged me $25 and I couldn’t even ware it the rest of the day because she only half finished it. They did an ok job on the wedding day. If you go here, be aware that they will probably change the schedule on you and they may put in some hidden charge too.