101-150 guest capacity
This venue can host up to 150 guests
About this vendor
Our Chicago 7 Ballroom offers bold interior design, rich décor accents, and floor to ceiling windows that overlook the heart of Chicago’s Gold Coast neighborhood. Your guests will enjoy Nico Osteria’s carefully crafted menu in an intimate and inviting environment. Over 12,000 sq.ft. of magnificent venue space overlooks Chicago’s historic Gold Coast neighborhood and can accommodate up to 150 guests.
Amenities + details
Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
On-Site Accommodations
Reception Area
Wireless Internet
Covered Outdoors Space
Liability Insurance
Outdoor Event Space
Ceremony Types
- Civil Union
- Commitment Ceremony
- Elopement
- Interfaith Ceremony
- Non-Religious Ceremony
- Religious Ceremony
Guest Capacity
- Up to 150
Settings
- Ballroom
- Hotel
- Restaurant
Venue Service Offerings
- Bar & Drinks
- Bar Rental
- Cakes & Desserts
- Destination Weddings
- Destination Wedding Packages
- Destination Wedding Planning
Reviews
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4.1
out of 5.013 reviews
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Booked a block of rooms for bridal party and guests at Hyatt Thompson Hotel in Chicago. The Sales Manager there was horrible to deal with from the beginning. Refused to approve early check in for the Bride and Parents of the Bride despite the suites being available. Provided absolutely ZERO service in every area. Requested a couple of things like silverware and wine glasses be in the room, NOPE, had to ask for that after we checked in and that came hours late. Tried to communicate about the shuttle to take guests to the wedding, was told to talk to the valet AFTER check in. VERY VERY STRESSFUL for those who like to communicate and plan ahead.
I coordinated an event at the Thompson Chicago in August 2021 that brought ~60 people to the hotel, most of them guests staying at the hotel. Many of these guests were Hyatt Globalists (the highest loyalty status with Hyatt). Beginning in February 2021, I started tagging the hotel on Instagram saying how excited we were to host our event at their hotel.
I also emailed the hotel's marketing team noting that we would be hosting an event with 50+ high-ranking Hyatt loyalty members and asked if they would like to exchange some drink tickets for video/ photography coverage; they said no, and we said no problem, we'll still see you at our reserved date. I kept tagging their social media (who was seeing the tags) for months mentioning the event.
I called a week in advance to ask about the breakfast situation, and the person I spoke to on the phone said they had free breakfast available for Globalists.
I also emailed them the day before my arrival, asking if an upgrade would be possible for my Globalist status, and since I was bringing them ~50 guests. No response, which is weird for a Hyatt hotel.
When I check into the hotel, they have no record of our event. They had no upgrades available for me, even though I had the highest-ranking status. They also had no breakfast available and weren't comping us breakfast, which most other Thompson hotels are currently doing if their restaurant is closed due to Covid. I asked the front desk (Jose) if they could provide some kind of vouchers, given that they didn't have breakfast. He said he didn't have any available to give to me.
I came back later that night to speak to a manager about using the bar area, since there was a sign that it was closed due to maintenance. The maintenance issue was a lie -- it was closed b/c they didn't have staff. She agreed to let my group use the bar area starting at 4 pm, but we would need to supply our own drinks. She also gave me some drink coupons (the ones Jose told me didn't exist). Jenny was the only competent and helpful person I dealt with all weekend.
The day of the event, they told us they had no record of us being allowed to use the bar past 4 pm, and kicked out our event and we had to move our entire party to another location. They didn't even have the bar open, else we would've been happy to just give them the revenue. They just kicked us out to have a closed bar.
I can't imagine how horrifying this would've been if our event was a wedding. Imagine a bride coordinating a wedding at the Thompson, bringing in 50 wedding guests, not getting an upgrade, the hotel not knowing she was hosting a wedding at the hotel, denying any comp to all the high-ranking guests for not providing a breakfast they were told they would have, and then kicking out the wedding after the bride scrambles into an agreement with the manager to have a DIY event in their unserviced bar area.
This is by far the worst hotel and event planning experience I've ever had. The management and staff at the Thompson Chicago truly does not care about their guests' experience, even if they are loyal Hyatt members or bring in a ton of revenue.
Bring your business somewhere else.
We just had out June 2021 wedding at the Thompson Hotel (finally!). We had an incredible time. The staff was amazing and so pleasant. Our food was out of this world amazing. Briana our hotel wedding coordinator was fantastic and attentive and rolled with some of our last minute changes. Our wedding suite was super cool and had a terrace. The hotel is dog friendly, so our dog was able to be in the ceremony! This was truly the wedding our dreams.
We ended up cancelling our November reception at the Thompson due to COVID but Briana was helpful and friendly during the entire process, from first contact to helping us navigate the ever-changing landscape that was 2020.
I can’t thank her enough for her communication and support. I would definitely consider hosting an event at The Thompson in the future.
BEWARE!!! Dont have your wedding here unless you want to be disrespected, lied to, and have your wedding run behind schedule with complete disregard and poor communication. And if you get Brianna has your coordinator really RUN! She is awful at her job.
I had set to have my room block and getting ready photos here since April 2020. (After covid was a concern) I made it very clear the ONLY reason I was booking their overpriced suite was to take photos in their common areas. I was assured that I could. Well two weeks before my wedding when I went in to look at ceremony space I was told I can’t take photos due to covid. Even in areas that there was no public people walking around, like upstairs . Unless of course I wanted to spend more $$ , my room block and suite we had already spent over 4K with this hotel that told me as long as I had a room block I could take photos. After arguing with Brianna about it she agreed to let me take photos in one of the areas upstairs. Ok fine or so I thought.
Welcome to my wedding day. The director chairs that were supposed to be placed in my room for make up were not, had to call the front desk twice to get them.
Then the power goes out in my suite!!!!! While I’m getting my hair done!! The front desk tells me we must have too much plugged in. I had one hair girl with a curler plugged in. How is that too much for a $1400 SUITE! In a ‘luxury’ hotel. This set us back over 20 minutes and set the tone for more chaos to come.
So Brianna never communicated to her team that I was allowed to take photos . So while I should be in pure excitement going down to do my first look with my soon to be husband instead I’m arguing with the hotel and searching through emails for the ‘proof’ before they let me take photos . Complete disaster. This delays us more than 30 minutes. I’m now an hour behind schedule which means I had to pay my very expensive photographer an extra $400 to stay the extra hour at the end, lost natural light outside and couldn’t go take photos I wanted to do in the park after, and messed up our catering team with had dinner waiting over an hour before guests were served. And to top it all off Brianna could of given a shit less . She stopped responding to my emails once they got paid. Do yourself a favor and pick any other venue that would be happy to take your $$ especially during covid when so many businesses are closing. I wish I would have.
The Thompson is the perfect place for your wedding if you’re looking for a unique Chicago venue! The hotel is beautiful, and the staff overall is extremely kind and helpful. Jenna Brooks came on to the team shortly before our wedding and it was like she was there from the beginning, she was so dedicated to answering my questions and making sure our wedding was flawless. If you have food allergies like I do, the Chef is so accommodating. I was able to happily eat my reception dinner without getting sick! We couldn’t imagine having our wedding anywhere else.
We wanted a venue where our dogs would be welcome and the Thompson was perfect! Our pups were welcome throughout the hotel and in our ceremony. The hotel also gave them a letter addressed to them welcoming them, included a map with pet friendly local restaurants and parks, bowels, doggie waste bags...and lots of treats! The hotel was amazing with our dogs and us. We felt welcome the whole time!
We couldn't have imagined a more fun, perfect reception. Jessica and the rest of the Nico/Thompson staff went absolutely above and beyond in ways we could have never dreamed. They ensured that the entire day went without a hitch, were impeccably organized with our vendors, and so caring and attentive to each of our guests. Jessica is one of the most organized, flexible, detail oriented people I've ever met and couldn't imagine working with anyone else. Our friends and family are still raving about our wedding months later - I genuinely can't say enough great things about this place!
We had our wedding ceremony and reception at the Thompson Chicago. The hotel is beautiful with lovely photo opportunities and the location is in the heart of the gold coast which was perfect, especially for our out of town guests staying at the hotel. The bridal suite is amazing with great views and made for an ideal place to get ready. The ceremony/reception space is sophisticated and modern with so many options to make it your own. The food was DELICIOUS as the catering is handled by the outstanding restaurant: Nico Osteria.
Whitney Dang, her team and the entire Thompson Chicago staff made our wedding weekend truly incredible though. Whitney came on board with the Thompson a couple months before our wedding date so working with someone new after so much planning made me a bit nervous. However, the transition to working with her was flawless. Her attention to detail and expertise shone through every part of our wedding and was more than I could have asked for. From customizing our wedding package to suit our needs to her professionalism while coordinating with our other vendors, working with her was outstanding. She handled every detail of our wedding day and executed my vision perfectly. I can’t say enough nice things about her and the experience she provided! Our wedding day and entire weekend was absolutely wonderful thanks to the fantastic staff at the Thompson Chicago!
Mimi Lopez & her team at Thompson Chicago helped to create the most perfect wedding I ever could have imagined. They didn't skip a beat. From the moment we met, her expertise was evident. The atmosphere was lovely, the food unbelievably beautiful & delicious. The staff at the hotel from the doormen, to the valet & front desk clerks were superb. When we decided at the last minute to order a party bus, and Binny's could not deliver the liquor we wanted, Cheryl the concierge left her desk to go pick up our order. The hotel left no stone unturned for our special day.
I highly recommend Mimi and her team for your perfect event.
We were so happy with our wedding at the Thompson. The staff was great. The hotel is beautiful and has a great location. A lot of our guests stayed there and really enjoyed their visit.
The best part about the Thompson is Mimi! She made planning a wedding much easier. She was patient and had great advice.
My wife and I got married at the Thompson and many of our friends and family members stayed there over Labor Day weekend in 2015. It was unbelievable. The staff is exceptional and makes your stay so pleasant. They work so so hard! The location is perfect for everyone. They were easy to work with and the food is AMAZING. I can't recommend this place more!
When the old Sutton hotel became the Thompson Hotel, the team at Thompson helped us with our booking while the hotel was still under construction! They were sure to involve us every step of the way by providing pictures and renderings of what the hotel was going to look like and even gave us a tour with hard hats included.
Mimi was really the heart of our experience. She helped organized everything for our room block, vendor entry and gift bag delivery. She was available the day of as we were getting ready and made a special visit to make sure we had everything we needed. She is very on top of it and even kept us updated with guests booking rooms by sending us emails with new lists every now and then.
Also, the whole staff was extremely accommodating, from reception to valet to bellhops etc. They even stored our top tier of our cake in their freezer overnight until we had a chance to take it home.
The hotel itself is beautiful also. We used it as a backdrop for many great pre-wedding photos. Our guests couldn’t stop talking about it.
We cannot say enough positive things about Mimi and the Thompson hotel. We would recommend them to any bride and groom for a hotel room block or now they book weddings/events also.
Contact
21 E Bellevue Place, Chicago, IL
Thompson Chicago
Thompson Chicago's photos