Three Roots Education

n Pinterest, she creates bouquets and floral arrangements that are unique to you, your wedding and your love story. During our initial conversation, I gave her a little bit of direction on color and design and she executed the perfect proposal that was beyond what I could have come up with myself. She was so accommodating when I wanted to add some additional floral pieces a few weeks before our wedding. And she incorporated some family vases and lace to our flowers to make them extra special and meaningful to us. Everything was stunning and truly felt like it was made only for me. Shannon knows color, design and florals and brings those all together to create beautiful and thoughtful floral designs.

ons of where I should place my most impactful pieces and she did not disappoint! My ceremony installation was the most perfect touch for my venue, and the bouquets were absolutely mind blowing to behold! I could not be happier with my choice. Choose Three Roots!

hesitate on booking her!

tyle of our day, I wanted to find a florist I could be collaborative and then we found Shannon. She could not have been more accommodating and patient through the process, respecting our vision and our budget while bringing creative ideas to the table. She even helped us to incorporate flowers into our ceremony book by covering the binding! She really took our vision and turned it into something we could have never imagined. As a creative myself, I understand the pressure of turning someone’s inspiration into a reality, and Shannon’s execution was flawless and so special. The flowers were such a bright highlight of the day, with the compliments flying. The arrangements and decor were simply gorgeous and could not have been more perfect.

which we greatly appreciated at first. Fast forward to the morning of our wedding… I’m getting ready in the bridal suite and I decide to text the florist where our flowers were since it’s almost time for our first look. She states she dropped them off that morning and they are in a beverage cooler outside.. I was a little Confused as to why they were in a cooler.. husband and maitre D find our florals and find that my bouquet and bridesmaid bouquets are wrapped in ONLY rubber bands & not ribbon as per contract. When I recieved my flowers, they looked slightly wilted which was of course upsetting. I asked the florist where the ribbon was and she said it was in the box.. my maitre d couldn’t find the ribbon so my amazing photographer & maitre d stopped their duties for a moment and scrambled to find other ribbon and wrapped our bouquets themselves. We found the ribbon the florist told us about MUCH later in the bottom of the box. Fast forward.. we are told by staff that the florist arrived Saturday 11/12/2022 (Saturday) and dropped our flowers off during an event (there was a tour and tasting) she spoke to the owner , (who is fantastic btw) and said she was there to drop off the flowers for the wedding of that day. Owner said okay great, the bride is upstairs.. owner then told me “a few minutes later the florist lady came over to me, significantly distressed, informed me that she was actually the florist for your wedding, not the wedding that day (Saturday), and stated to me several times that the bride (you) had mistakenly informed them that the wedding was “on the 12th”. Which is false.. as per my contract and in the description of our payments to her, it always said 11.13.2022. We also NEVER told her anything about the 12th. A few days before the wedding she asked us to fill a questionaire Which I sent promptly.. she stated in the questionaire as well that delivery time is typical 1-2hrs prior to ceremony. **Also, no where in the contract does it state anything about delivering florals days prior. When it was time to pay our final invoice, we felt we had to chase her asking for the payment link. We were told she would send it, days later.. no link. She then emailed my husband saying she sent it.. my husband double checked everywhere and he did not receive a link so he kindly asked it to be resent. Then again , we had to wait and wait… till we finally received it. Yesterday, she tried to put the blame on us saying “Payment was also received with less than two weeks notice due to a round about “loss” of email access on your end.” But I gave her a backup email.. two of my husbands emails AND she could of sent the link via Instagram which we were also talking through frequently. When confronted she never apologized for lying to my husband and i & the venue. I also believe our flowers weren’t looking as good as they should because the flowers were probably cut 48hrs in advance. There is more to add but there is a character limit. I am also awaiting the refund she promised us and an email response. These are facts backed up by screenshots and witnesses.

industry and know how challenging it can be to build your portfolio early on. The flowers were fine--my husband and I (and his family) were let down with the 2 installations and men's boutonnieres. They were completely different than what was in our contract--and the flowers in our contract were still used for center pieces. So it wasn't like there was a supply issue. Half of them broke before we even walked down the aisle. The 2 installations were a big let down--Shannon made the decision to not install the hanging flowers since the chandeliers were very hot. Instead we had wrapped greenery that ended popping out and just looked strange. While I appreciate the executive decision to use the flowers elsewhere this wasn't what was agreed upon. We were supposed to have 15 hurricane candles at the base of our seating chart and instead she created a ground piece that got trampled. The second installation I was the most excited for and again it didn't match what was in the contract, photos provided, or the conversation we had during our site visit. Overall I would only recommend for lower budget or basic flower needs. Our wedding was over $85K and we kick ourselves we didn't go with someone who had more experience. Lastly, I contacted Shannon at 5AM the day after our wedding regarding the hanging flowers. She let me know the heat wouldn't have been great for the flowers. I then responded with the same content that's in this post regarding the other issues and haven't received any response for 5 days.

iece! I loved that my bouquet was also 100% American grown! Shannon was also such a light to see on our wedding day. Highly recommend!

well. We can't thank Three Roots enough for exceeding our expectations and helping to make our wedding so beautiful!

tion and did a phenomenal job. She turned around STUNNING bouquets and boutonnières in just one day. She worked with me to keep me calm and talked me through everything she had that would match our color scheme and theme. They were better than anything I ever expected in that short time frame and guests raved about how gorgeous they were. Our day would never have been the same without her help. I cannot recommend this florist enough!!!

truly magnificent and exceeded our expectations! Shannon - thank you so much!