Tiffany's Flowers & Collectibles

were asking for and we were excited to have her as part of our day. Everything we asked for was very simple and clean. We shared photos with her to help explain what we were looking for. She suggested a cascading bouquet rather than a smaller round or hand tied bouquet to accentuate the style of the wedding gown, to which we agreed and asked for a quote. She included everything we asked for in the quote and it seemed reasonable so we gave her a down payment. The final meeting a few weeks before the wedding did not go nearly as smoothly. She made jokes about changing colors and flowers right before the wedding, even when urged that it was NOT funny. She went back through the quote and explained again what each line item meant. She promised to be there to pin the boutonnieres on the groomsmen, groom and fathers. We arranged the delivery of the flowers at the church and the reception space. She even asked for our table layout so she knew where to place everything. Everything seemed to be okay, despite the off-putting comments and mannerisms. This is what actually happened: the flowers were simply dropped off. Tiffany was not there, her employee had no idea where the flowers went at the reception space, and I witnessed the employee breaking one of our larger vases. The bridal bouquet was not at all a cascading bouquet as she had talked us into and we paid for, and the roses in it had brown spots on them when they were delivered. She broke her promise about helping pin boutonnieres and they were wilted coming out of the packaging. We thought we had the wrong flowers because they didn't match what was discussed and they looked several days old already. The centerpieces were not close to what we had shown her pictures of and we wished we had not used the florals and greenery at all in our centerpieces. When we returned the handful of vases that were provided for the bouquets, no one asked for our name, date or even location of the wedding, let alone how the flowers turned out.