Virginia's Bridal

ash at my size. She pulled spectacular dresses, listened to exactly what I wanted and really got to know us. My dress was a dream come true and the alterations were easy and affordable. Go to Virginia's and ask for Lou.

n was being phased out. This was months ago, and Hayley Paige is still prominently advertised on the website. When I arrived on time for my appointment, the attendant was not ready for me and my family, so we had to wait 20 minutes before the appointment even started. The attendant seemed frazzled and distracted the entire appointment. There were multiple occasions when I had to have one of my family members walk through the store looking for her- she would just randomly disappear. My attendant also did not seem to be pulling the dresses I wanted- I was very specific about the type of dress I was looking for, and she kept pulling odd choices that did not match what I had requested. Another bride had an appointment at the same time and it looked like we had similar taste, but she was actually getting gowns that matched- I requested my attendant pull multiple of the dresses she was trying on. On top of all of this, this was the only store I visited where every single dress I tried on was dirty and smelled like body odor. Everything about my appointment was unpleasant. I also wrote to the store to tell them about my experience, and got no response, which was just the cherry on top confirming that they do not care.

me take the dress home a bit earlier than planned so that I could practice my dance routine ahead of time, and were able to make alterations that would make dancing easier.

anted, my concerns, etc and she brought it all together. I didn't feel pressured for time, pressured to make a decision, or like one thing and not the other. After buying the dress, everyone at the salon was so friendly and such a pleasure to work with. Highly recommend!!

and provided a warm, friendly environment -- you truly felt like family with her! I also appreciated that she ordered a Pronovias sample that I found online but wasn't out yet; that ended up being my wedding dress!! The entire process with Virginia's Bridal was enjoyable and easy. My dress arrived in January 2021, and I was able to try it on months before my first fitting. The fittings and my experience with the seamstress were incredible; she made my dream dress even better than I could have imagined! I felt like a princess on my wedding day, and it is all thanks to Virginia's Bridal! I cannot recommend them enough. Thank you for everything!!

om, MOH, and me to look through the racks and also pulled dresses she thought would look nice on my body. She was attentive, fun, and funny! Each time I put on a dress I liked, she told me to do “the walk” and pretend I was walking down the aisle. It was a wonderful experience and one of my favorite memories from wedding planning! I also had my dress tailored on site and Denise was not only amazingly talented, but great to work with. My mom also got her MOB dress there and had so much fun as well. I highly recommend looking for your dress here!

untie Lulu!

again. When I went in Lulu greeted me with such a big smile and great attitude my nerves instantly calmed. There was a designer in particular who I loved and she immediately asked questions and for pictures and it went from there. I found the one that day and I was so happy with my decision. Fast forward to March, I went in for my fittings. After the first fitting with the seamstress, I felt great. After leaving I emailed Virginia to see if they made masks with material, as I was going to likely need one for my wedding day. She told me they did and I asked to save the material from my sleeves so I could have a matching mask. When I went in for my second fitting I asked if the material had been saved and the seamstress told me it had not been. This was a little disheartening because not only did I want to make a mask out of it but she also took my sleeves in a little bit too much and it was a little snug to the point I actually ripped part of a sleeve when moving my arm! Thankfully it was after the ceremony and most of the pictures. The sleeves were detachable so at that point I took them off. I also found a pin in the bottom of my dress that was left from who knows when. Other than that little ruffle, the seamstress did a good job with the other alterations.

redible dresses for me. The entire experience was so intimate. I didn’t feel rushed - I felt like a queen. lulu was truly so patient and kind - It was like I’ve known her my whole entire life. I said yes to the dress and will always remember my experience at Virginia’s today. Thank you lulu ❤️

dmother) feel comfortable and encouraged me to try on as many dresses as I wanted. There was no feeling of a time limit or annoyance when I tried the same dress on 3X...instead she told me to walk around & take as much time as I needed offering me belts, veils etc to try as well. Honestly, we all had the most amazing time. The whole experience was just so much fun and more intimate than the other salons I visited. LuLu is extremely professional, the sweetest person and very knowledgable all in one. I will never forget it & I said yes, to the most perfect dress!

er find her dress earlier this year. I came in with a specific dress in mind and ended up purchasing it that day. Lulu also picked a dress for my mom that we all fell in love with and she ended up purchasing as well. We had a backup appointment at Kleinfeld's that has since been cancelled and we are so happy we went to Virginia's first.

the experience a bride should have! The attendant actually listened to what I was looking for and also asked me if I was open for a few suggestions, which I was. The difference between here and other shops was that they didn't offer suggestions that were the complete opposite of what I wanted. They interpreted my vision in other ways so I had more options to choose from, if that makes sense. She pulled dresses that were exactly what I was looking for. The gown I ended up choosing was one that she had recommended and it was absolutely stunning! I received so many compliments from the guests about how stunning it was. It really was perfect. If you are looking for people who know what they are doing, go here! And be open to their suggestions because I would've never tried on my wedding dress if I hadn't. Thank you so much to everyone there!

ed by the partners of this business was outrageous. I purchased my bridesmaid's dress at the end of February, and called to cancel the order in mid-March due to non-covid related extreme health circumstances of the groom. Naturally, the wedding had been cancelled due to these awful circumstances, and the response I received from Virginia's Bridal was extremely unprofessional, in my opinion, the manager on the phone even hesitated to provide his name. They were unwilling to provide a refund for the dresses that have yet to even begin being manufactured. After much back and forth between myself and the company they were only willing to provide us a return of less than 25% of the dress cost. Meanwhile, we were charged full price for the dresses upon purchase, when the contract we were given stated that we should have only been charged 60% until final fitting. When we brought this up to Vincent, he advised us that that was a bridal contract and it was referring to bridal dresses only "not bridesmaids", which makes the contract null-and-void behind that we were not brides and should have been given a contract that specifically states the terms of bridesmaids dresses. We found this unwillingness to refund us ridiculous being that they would seemingly be able to resell all of the dresses we ordered since they were entirely unaltered. Vincent told us that the reason he would not refund us was because "no one else would want the dresses that we ordered and he did not want them on his rack". However, the dresses were still not even manufactured and if they were, they would have arrived in factory sizing, not even having been altered yet. In the same conversation, Vincent was asked to call the dress designer and cancel the order through them, to which he said "they would not be willing to cancel" and said he would try "but there's no way they will do it". He then told us to try to call them and get it cancelled ourselves, and if the company said yes, then he would refund us the money. However, when we called, we were advised by the customer service representative that they would be "more than happy to cancel the dress orders, however the distributor (Virginia's Bridal) would have to call and speak to the owners of the company themselves, because they can not deal with the customer directly". We continued to go back and forth with Vincent and Virginia as they continued to be unwilling to call and cancel the dresses. Upon one of our last attempts and the moment that we had directly heard that they could absolutely cancel the orders with the owner, we spoke to Virginia. She had previously not been taking our calls but once we finally got in touch with her we advised her of all the games that her partner, Vincent, was playing. She was apologetic of the situation but conveniently there was "nothing more she could do" being that the dresses had already being shipped to out from the designer to her shop. The games continued to be played. Ultimately, we decided to dispute the charges. Once the dispute began, Vincent decided to ship the unaltered, no longer desired dresses that he claimed would stay on his rack, to all of our home addresses.

r trying on a few dresses I finally tried on a long sleeve one (which initially was hesitate about) - It was the perfect dress :) Also, I decided to do my alterations here- the seamstress is very knowledgeable and did a great job on my alterations!

t. Nani was so professional and truly knew exactly what to do. I cannot wait to wear my dress in June!

rom my home, I knew right away it would be my only stop!! From my first appointment to my last, my bridal consultant Nani was absolutely AMAZING! Patient and kind, she walked me through every step with professional honesty and without pressuring me. Nani listened to what I was looking for and pulled some beautiful options, and even picked the most gorgeous Pronovias veil to go with my chosen Pronovias gown. Nani was with me every step of the way and made something that could be potential very stressful into such a wonderful and fun experience!! Each and every time I went in, I was always greeted with a smile, an impeccably clean salon and unwavering accommodations to fit my busy schedule. My alterations done by Denise were perfection!! I wasn’t thrilled with the sleeves that my dress came with, and Denise MADE my dream sleeves after rush ordering additional appliques from Pronovias in Spain! The material of my dress was extremely difficult to work with but looked seamless with Denise’s alterations and bustle! Your wedding dress is such a crucial part of your big day and both Nani and Denise made sure that my dress was absolutely perfect for my big day! I highly recommend Virginia’s Bridal, especially to anyone who is not a fan of the “wedding factory” feel of the larger bridal salons. Thank you Virginia’s Bridal for a truly wonderful bridal experience!!!

n making the perfect fit! You helped me to feel beautiful on my daughter's very special day!

one and made the whole experience so fun and enjoyable — and I NEVER feel that way shopping for clothes! She got my style and my body type right away and picked one lovely dress after another for me. And by dress #5 I’d found the one and bought it on the spot! Virginia the owner is also a doll — I felt like I’d known them all for years. Don’t Google bridal shops, don’t walk...RUN to Virginia’s Bridal. They made me feel like a million bucks and have guaranteed that I will love how I look on my wedding day. Thank you, Lulu and Virginia!!!!!

nice and helpful throughout it. Virginia, the owner, was also very helpful and made sure to check in on us each time we came in. I felt like a beautiful princess every time I tried on my dress there. When we bought the dress, they set a maximum price for the alterations to ensure that we wouldn't be charged more than that. The seamstress, Denise, is extremely talented and did an amazing job on my alterations. My dress was strapless and she made me detachable straps to go with the dress included in the price. The dress turned out perfect and I wish I could wear it every day! After the wedding, we brought it back to the salon to be cleaned and preserved. I would recommend Virginia's 100%!

ottero Zander gown pictures as if they sell that gown however when I arrived after driving a great distance to get there I was told they only carry that dress as part of a trunk show and could not get it in again for me. I specifically wanted to try that dress on as it was black and unique and when I asked about any dresses other then white in the shop there were very limited options in addition to the fact that I tried on 8 dresses and only one was actually able to be zipped up correctly. I am a little bigger size at a 12-14 and being smooshed into very small sizes of dress nothing like the one I came to see originally was not the best experience for my first dress shopping.

inches between March 2018 when I bought the dress and June 2019 when my alterations began. At first, I was told my alterations would likely cost more than I paid for the dress since so much of the dress needed to be taken in. Fortunately, those unforeseen circumstances I mentioned above helped out and I did not need to pay more than I paid for the dress for alterations. Denise did a magnificent job altering my dress for me. She is some kind of miracle worker. She did not stop until my dress was perfect and then she even went above and beyond that. Everything was taken in appropriately for the sides and the hem as well (I am very short, 5’1”). Part of the reason I fell in love with my dress was for the beautiful detachable skirt. At what I thought was the final appointment, Denise realized that the hooks for the skirt would be better if they were white, not silver. So now the skirt will look seamless with the dress! I cannot wait to dance the night away in my gorgeous, perfectly fitting dress! And I cannot wait for my future husband to see me walking down the aisle!

s who are with me." I knew that they only did bride and mother of the bride appointments on the weekends, but since I already had the appointment, I figured it might be okay since they would probably want the business. Well, whoever answered the phone completely freaked out. He was in a panic and said he had to check with his supervisor if it was OK. I never got a call back. This employee's response and then lack of follow-up was completely unprofessional. They lost potential business on 5 bridesmaid dresses.

ginia's with my mom and grandma and were immediately brought into the beautiful show room. Everything is very nice and organized, and there are only a few different designers but I didn't mind since I am easily overwhelmed by too many choices. We were helped by Nani, who was wonderful and caring throughout the process. I really didn't know what I wanted, so she and I (along with my mom and grandma) picked out about 8 gowns of varying styles and went into the dressing room. Having Nani in there felt like having a mom or aunt, she clipped and placed every part of the dress as well as she could so that i could get an idea of how the dress would look once altered.Based on what I liked/didn't like she even ran out and grabbed some extra dresses for me to try on in addition. Nothing felt rushed, she was so attentive, and she wasn't even pushy in trying to make a sale when we had to leave for an appt at another salon. She asked me to let her know what I wanted to do later that afternoon. Now, my experience at the next salon was SO TERRIBLE that I left mid appointment. I felt rushed, the women didn't clamp or clip anything and made me come out into the show room holding up my own gowns wide open in the back. Not to mention there were other random people looking at bridesmaids gowns and whatnot just milling about and i had to wait to look at myself in the mirror. I felt frumpy in the dresses because the woman just kept bringing random ones to my dressing room. A mess. I immediately called Virginia's back and Nani told me to come in so she could measure me for a gown that I had fallen in love with and she was able to squeeze me in. I'm excited for my fitting!