About this vendor
San Diego`s bus charter company for weddings
Men in Black Transportation, based in San Diego, CA, offers unparalleled wedding transportation services that blend style, elegance, and professionalism seamlessly. With a focus on providing an exceptional experience, MIB ensures that your journey to the ceremony is as memorable as the event itself.
Men in Black Transportation isn't just about getting from point A to B; it's about indulging in a journey marked by its reliability. Founded over a decade ago, MIB boasts a team of professional chauffeurs who undergo rigorous training and evaluation to ensure top-notch service. With a fleet ranging from sleek sedans to luxurious stretch limos, they cater to diverse needs, promising punctuality, cleanliness, and utmost safety for every ride.
At MIB, every detail is meticulously handled to guarantee a stress-free journey. From early pickups to on-time arrivals, they prioritize client convenience and transparency, avoiding hidden fees and surprises. Their commitment to safety is evident in their chauffeurs' adherence to policies, background screenings, and vehicle inspections, providing peace of mind at every step. Whether it's a sleek sedan for the wedding party or a spacious bus for guests, MIB ensures that your wedding transportation exceeds expectations, leaving you to focus on creating cherished memories.
Details
Transportation
- Limousine & Sedan
- Shuttle Service
Wedding Activities
- Rehearsals & Parties
- Wedding
Pricing
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Reviews
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3.9
out of 5.07 reviews
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I just managed a large group for an event, and something that I really appreciate about MIB is how easy it is to talk with them. That makes the organization much better and easier. I also liked how all the black buses look.
“ I just booked with MIB and I like how they take every step very seriously and privately. My team is very happy with the service. I really recommend it”
Response from the Vendor on 07/11/2024
Hello Jaravit,
We are thrilled you and your team have been delighted with our services. We are looking forward to serving you again.
I recently used MIB and they were fantastic, the driver was really friendly and all the ride was really smooth and comfy. I highly recommend them if someone needs a reliable transportation
Response from the Vendor on 07/11/2024
Hello Jasmine,
We appreciate your kind words and excellent review. We are looking forward to serving you again.
Any questions?
thank you helping us in our special day. Everything went smooth and was on time. It was a very professional service. Thanks.
Response from the Vendor on 07/11/2024
Hello Duygu,
We are so happy to hear that you were delighted by our service. We are looking forward to serving you and your clients soon.
Do not book with this transportation company. Initially they were helpful sending quotes etc, however when the day of our wedding came the transport for our guests was horrible.
The shuttle departed late. Guests were given the authority to change the itinerary and make Stops that were not authorized by myself or my partner. One driver even got lost. Reps were very quick to give us timestamps for these stops and were aware that these would delay the prompt arrival of guests. This resulted in our wedding ceremony being delayed by 1.5 hours which was a large portion of our wedding day. Many of our vendor services were not fully used because of this loss of time. We then received a charge first thing the next day for each stop that was not authorized. When I contacted the company, customer facing reps were unapologetic for the frustration we had to encounter on our wedding day and the loss of time and experience we had with our family and friends who traveled from all across the world to be with us.
Management that had the power to financially right this wrong refused to speak us. They were equally unprofessional to our venue staff as well. MIB was completely unprofessional and certainly not prompt as their logo indicates.
Response from the Vendor on 11/29/2023
Thank you for the feedback and, apologies for any inconvenience. However, the advice of "not to book with this transportation company" is an unfair statement. Our chauffeurs trained to take care of the customers and provide safe transportation....
Everyone at MIB were helpful from the beginning to the end. First, buses arrived earlier than the scheduled pick-up time. However, guests of the wedding did not come out on time. The guests came 12 minutes later than the scheduled pick-up time. Second, passengers on board requested a restroom stop, a few stops to meet their physical bathroom needs. One stop was made along the way to let one of the customer relieve his/her urgent need. In this case, one of the buses had to stop enroute to have the passenger meet his needs. The bus chauffeurs are there to take care of the passengers on board and be helpful.
To sum up, buses arrived earlier than the scheduled pick up time. Passengers came late and requested a stop, actually more than one stop.
MIB was great to work with for our wedding. Our guests were picked up and dropped off on time and in style. We were glad to have them as an option for our guests to travel safely to and from our event.
Response from the Vendor on 03/23/2023
Hi Katie. We appreciate your comment and thank you for the 5 stars. We like to thank you for choosing MIB for your big day, we are glad to hear that you were satisfy with the level of service we provided. Congratulations from everyone here at M...
IB.
Giving one star because zero stars isn’t an option. They were late for every shuttle we purchased on our wedding day. Everyone of our wedding guests were late by over an hour because of them. Got lost several times driving to the location. Spent over 4 thousand dollars. Not only did they not give us a refund, they overcharged us. Also the owner is a real piece of work. I would never recommend this company to anyone. Save yourself the headache and go with any other company.
Response from the Vendor on 11/29/2023
Hello Andy,
As a company We definitely strive to provide the best service and to satisfy our customers. All of our buses arrived on time, 15 minutes before the schedule pick up time. Except one bus which was stopped by CHP randomly for DOT ins...
pection. The moment the bus was stopped for the inspection the client was notified immediately. However, the the length of inspection was unknown to us and CHP would not provide us with any time information. Therefore, We were not able to communicate it to the customer. After buses dropped off their first shuttling they had to use a different route to go back since road closures. The return route which was closed was the route provided by the customer. As a result, the drivers used a different route to get to the customers which caused the delay.
So, the delays the customer mentions above truly happened as a result of circumstances beyond our control. We were in close touch with the customer along the way.
Contact
3278 MAIN STREET, CHULA VISTA, CA | California
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Wedding Limousines by Men In Black Transportation
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