My husband and I got married here on June 3rd, 2023. We absolutely loved the venue, it was beautiful, and we had a great day with friends and family. However, if you are planning on having your wedding here, please be sure to read all the fine ...print of contracts and ask A LOT of questions. White Oak had SO MANY holes in their contracts, missing information that led to the shut down of our reception at 11pm on our wedding night (without our knowledge) when we had the venue for the entire weekend from 11am on Friday to 11am on Sunday. We had given the venue our itinerary a MONTH ahead of time stating that our DJ was scheduled until 12pm. We also had a drink package that was supposed to be "unlimited" of the items of alcohol we chose. They ran out of white claws at about 8:30pm and ran out of their "back up stock" within 30 minutes. We asked white oak savanna a minimum of 5 times throughout the time working with them if there was a chance of running out of alcohol and they assured us it has never happened before.
In addition to these events happening, about 10 minutes prior to walking down the aisle, the manager of white oak came into the bridal suite and informed me that "there are not enough chairs, you gave me an incorrect guest count" and expected me (the bride) to rectify the situation. Later in the night she came and apologized saying that our guest count was spot on, and they miscounted. Due to the hot weather guests were not sitting directly next to each other which aided to the confusion.
After our wedding, the managers apologized for the situations that had occurred that night and we really do appreciate the apology. However, at no fault of the managers, the owner of white oak savanna sent us a very harsh, and frankly undeserving, email stating they do not owe us anything and offered a 100-dollar credit for lack of alcohol. In addition, accusing us of boycotting Bud Light (which we had already paid for in full), accusing us of knowing of the 11pm shutdown time and ignoring it, and everything that had occurred was our wrongdoing. While we did not EXPECT them to pay for any of the mishaps, we were hopeful that we would get an apology of some kind for the confusion.
My husband and I debated on even writing a review, since we only want to remember the great parts of our wedding. But we also owe it to other couples to shed light on errors that were made and don't need to happen again. We have no hard feelings for white oak savanna, it was a beautiful venue with great employees, and we genuinely had a great time. We hope they have learned from this experience and can be better for other couples in the future.