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Lighting Design & Setup
Bella Vista Designs Reviews
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Reviewed On 11/12/2019 by Veronica L
We worked with Bella Vista Designs because our venue, Santa Barbara Historical Museum, required us to contract with them. Bella Vista was the only vendor for lighting that could be used because the venue is a historical site and “the company kn...
ows the venue so well”.
When we began getting quotes for lighting packages, everyone was very nice and responsive via email. However, trying to get someone on the phone was difficult and my initial email was never responded to. Their website has little information about the packages offered, instead just list what they provide. It seemed like pulling teeth to get info about what is included in the packages. This info was offered when we received our quote and needed to put a deposit down.
Leading up to the event, 9/27/19, our questions were answered via email and we even upgraded to the next package. The company reached out through the museum to offer a small discount to leave some of the lighting up because the event next day was going to use some of the same stuff. That was appreciated.
Note: The more we visited the venue, it seemed like some of the lighting they were charging us to set up was already there. String lighting in the courtyard to be exact.
Day of event all lighting was installed and it looked wonderful. Except the lighting continued to blow the circuit breakers. Not once but twice!! Leaving the DJ to run off a generator for the rest of the night. There was multiple calls to Bella Vista to get someone to come out and fix the problem. The response time was slow. Not sure why this even happened if this is THE SOLE vendor, who should have the venue mapped well and know the ins and outs. And if the upgraded package put to much stress on the venue then they should have advised us or helped to make accommodations so that there would be no issues.
As the bride, this was brought to our attention the next day with a detailed testimonial from our DJ. We went on our honeymoon for a little over two weeks. We came back and emailed Bella Vista with all the info provided to us. I hoped to give them an opportunity to explain or at least resolve our concerns. As of today I have not received a response back. There were two people who were copied on the email from Bella Vista (including Director of Operations) and not one single response. I get they have an in with the venue and they do fancy events, but I am still a customer who paid way too much for a service that was lacking in many areas.
Word of caution for those booking an event at the SB Historical Museum and have to use Bella Vista.
Reviewed On 11/18/2017 by Jenny P
Jake from Bella Vista designs was very helpful. We were having a destination wedding in Santa Barbara and he did a great job of communicating with us via email. He also met with us in person and walked through the event space months before the ...
wedding to offer advice and suggestions about what had worked well in that space in the past. We hired Bella Vista for our lighting and draping needs (lighting both in the reception ballroom as well as outside in the cocktail hour space, draping in the ballroom). We would highly recommend them!
Reviewed On 11/20/2016 by Miriam F
I absolutely loved Bella Vista Designs. They created the most stunning lighting at our outdoor/garden wedding--it truly looked like a fairytale. Bella Vista is also easy to work with and reasonably priced. We couldn't have asked for better ligh...
Reviewed On 11/06/2016 by Valerie T
The lighting designers are Bella Vista helped us create the perfect mood for our wedding reception. They had great suggestions to help us fit within our budget, and also made good recommendations to ensure our large space was reasonably lit. T...
he accent lighting they suggested made our vision come to life. I am definitely glad we went with Bella Vista!
Contact Info for Bella Vista Designs
1 N Calle Cesar Chavez, Santa Barbara, CA(805) 966-9616