If I could give her zero stars I would. She COMPLETELY ruined my entire wedding. I hired her to decorate months before the event, she came out, measured, surveyed, took notes, etc. I paid her IN FULL well before the wedding date. On the MOR...NING of my wedding, she had the NERVE to call me and tell me that pretty much EVERYTHING I hired to do (which she was CONTRACTED to do and promised she could deliver) was not "doable". My bridesmaids literally spent HOURS on the phone with her that day when we should have been having a relaxing morning getting ready. At some point during the day, she just decided to turn off her cell phone and stop answering calls. That's right. She just decided she didn't feel like doing her JOB anymore. My venue was a MESS thanks to her.
She never apologized, admitted fault for her actions and it took SEVERAL heated emails which I sent ON MY HONEYMOON to get her to agree to refund our money (did she really think that she could get away with keeping ANYTHING after the stunt she pulled?)
Despite the entire ordeal my family, wedding party, and I went through, she has still yet to refund a dime. We're waiting on one of our credit card companies finish their claim but we will most likely be seeing her in court.
Additionally, I did some checking and I have concerns that "Creative Elegance" is not a legitimate business. I notified the Florida State Attorney General, the IRS and the Department of Revenue, and they're all looking into her as well.
Stay away from this unprofessional, rude and horrible person- she ruined my wedding and I would hate for her to ruin yours. You only get one big wedding day- you can never redo it. Believe me, I wish I could.