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2/08/2024 • Jackie L
Horrible customer service and will not back their product. I bought my wife a ring for our 25th wedding anniversary. It is white gold but I've had to have it dipped for her several times within a year. Never had jewelry wear this badly and she only wears it out to dinner and without any other rings next to it. Made several calls to Jordan Creek and to cooperate and they just shrugged it off and said there was nothing they could do. I will never purchase another piece of jewelry from them. I have purchased rings for her from Helzberges and other places and have never had this problem or such terrible customer service. We even had a professional jeweler look at it and he said it was ridiculous that it had to be dipped several times within a YEAR! They offered no help or solution to the problem at all. Basically the attitude from them was well that's just too bad. I'm disgusted with this place.
9/13/2022 • Roseann S
Very dissatisfied with being lied to when we bought or rings and asked about the peace of mind warranty we were told it was in process of being changed to lifetime instead of paying $200 every 5 years like other jewelry stores.We we’re going to go elsewhere until we were assured that it was being done.
Warranty is up and it’s not lifetime. I contacted corporate and they were no help at all! Won’t ever buy from them again!
5/05/2022 • Daria J
Tasha at Greenberg's in Sioux City was wonderful to work with. She help my fiance and I design the perfect engagement ring!
11/09/2014 • brittany m
Very satisfied
7/03/2013 • Amy B
Greenberg's Jeweler's in Sioux City provided my husband and I with my engagement ring and both of our wedding bands. The service has been wonderful each time we have gone, and I have had my engagement ring cleaned practically every time we are in the mall! If the employees who know us see us, they wave us in to clean my ring and chat! Excellent service!