Most people worry about being mugged in a parking lot outside of a jewerly store! The least place you would suspect this happening to you is INSIDE the jewerly store by the man behind the counter??? Give me a break!!! Well, it happened to me an...d I'm still in shock! I can only imagine how many people this happens to on a daily basis if you are not careful! I took my gold link chain in this store to have it fixed. I dropped off 2 gold pieces to this gold chain in hopes that they could piece it back together. 4 days later, I go in to pick it up and he said it could not be fixed. I said ok, but where is the other piece, he said mam, we only saw one piece. I told him, I was just here 4 days ago and you were the one that waited on me and you know I brought in 2 pieces to my gold chain. He said, with so many people in the store, it's hard for him to remember who brought what in but one piece is all he saw in the bag. Let me tell you, this one missing piece of gold I would say is probably worth about $40 bucks or so! And the worse part about it, now without this piece, the necklace will not fit around my neck now without choking me. Sorry for the long message but people need to know to make sure before you take your jewerly in to any place to make sure you take a picture of what you bring in or count the loops or whatever you have to do to make sure jewerly merchants who CLAIM to fix jewerly is not purposely removing pieces off your jewerly for their keeps! It happen to me, it can happen to anyone and because I know what happened to me at this store, I would not recommend this store to anyone! So deceitful!!!