Panache Bridal Beverly Hills

n put my dress into safe storage during my 2 year engagement for a very reasonable price. Thank you, Panache!

re absolutely no refunds so once they have you locked in be prepared to be disappointed and let down. If you try to do any custom work with them don’t expect a first-class experience with up-to-date methods, instead, you will receive useless scribbles. If you hear the name Minette run as fast as you can in the other direction. I ended up not having a wedding dress for my wedding because of Minette, she is heartless. I tried to contact the owner multiple times regarding my issues leaving messages to the associates answering the phones but of course, never received a callback. Don’t risk it, go somewhere else. $7,167.74 dollars flushed down the drain because what good does a credit do at a bridal store AFTER your wedding!? A once-in-a-lifetime experience I had looked forward to all of my life was ruined by Panache. These people don’t care about you or your special day.

resses, and actually picked out some dresses for me. One of her selections ended up being the ONE. They gave us a celebratory glass of champagne, took pictures, and were so sweet the whole time. The manager was also so nice and was flexible with my alterations payment. They have a huge selection of dresses in different styles and prices. The actual store is beautiful and they have a lot of space for guests. Definitely make sure Panache is on your list of bridal stores to visit!

definitely be recommending Panache to all my friends.

ock up and it was just perfect.

us champagne to toast to saying Yes to the Dress! As soon as my dress and veil arrived they called me to let me know and she was so sweet and happy it got me so excited. Both of my fittings were so lovely, my dress was an Australian designer and all paneled lace so to bring the hem up they had to take the whole panel out and re-work it, they did it with a smile on their face. When I took my dress home I was so happy and overjoyed to wear it on my special day. I hate to say that such a typical thing is such an important part of this whole process but it really was (look at me being basic). EVERYONE loved my gown. My husband, family, friends, the vendors.. literally everyone. Panache helped me find the dress of my dreams and feel like a princess on my most special day. Thank you ladies <3

me to look around at dresses I like. With the help of my family, I pick 4 dresses. I try on all 4 and think I have found by dress but it was above my budget. This saleswomen is very pushy, rude to my sister who is paying for my dress and would not give me a second to talk to my family about what I was thinking. I did not like the feeling as though this was more of a sale than helping me find my dress. I felt very overwhelmed and started to wonder if this was actually worth it for one dress I can only wear once. So, I finally get out of that pushy environment and my sister takes me to Panache. WOW!!! That atmosphere was COMPLETELY different!! We walk in and there is a man playing a piano wonderfully, i automatically feel less stress. That's when wonderful Lindsay introduced herself to me. By the way, they helped us even though we did not schedule an appt. Lindsay was super helpful as well as her manager Erica. They both were asking me about how I got engaged, how long I've been with my fiancé and the location of the wedding. They made me feel very special, cared for and listened to. I told her my budget and she was very sweet and honest in where I should look in the store and would remind us when we would wonder off to the more expensive selections (which I super appreciate). I ended up picking 2 dresses. When I walked out with the second dress, I took my families breath away! I felt like a bride, in this store. I felt more of a bride to be than I have since the proposal. Lindsay was just very wonderful, helpful, and down to earth. Erica and Lindsay helped us with discount by bringing it more into our budget due to it being a floor model and 2017 style. I am getting married very soon and their wonderful seamstress (I forgot her name) began taking my measurements due to my living in Arizona and unable to tailor it there. I appreciate everything they did to help. Everyone here was so wonderful!! I would recommend this place every single time! The experience was worth more than the dress!! I went above budget but it was definitely worth it because of this wonderful ladies and the dress I am going to marry the man of my dreams in.

meaning the week of my wedding I called August 21 stating my dress isn’t here. I received a call on August 21, 2017 at 7:20pm saying my wedding dress is clearing Custom. After paying phone tag I was about to speak with manager Briannh (who is nice btw she did everything to help me until the owner stepped and created a mess) told me my dress would be here by Monday and I said my wedding is Saturday. My celebrity wedding planner immediately took over. My planner was told it would be here in time. The designer missed the deadline to fedex my dress from Barcelona Spain. Once they finally send the dress And when we received the contract number my number the dress would be in arrive in Nashville Tennessee the day before my wedding. I’m here in California. Finally after many calls they pulled a dress from there other store in Costa Mesa. I held back from crying because it was 2 days before my wedding and I still had no dress. But on Thursday August 24, 2017 at 7:00pm I did my first fitting. They know how much this dress meant to me since I stayed myself until marriage and this is my Wedding dress. Finally the owner got involved and yelled at my wedding planner for doing her job. And making sure I had a dress for my wedding. I mean it is only wedding dress. Smh. I had another fitting on August 25, 2017 at 2:00pm. Insult injury they wanted me to come back and pick up my wedding dress later on that day. I said I have to be at my wedding rehearsal and rehearsal dinner. My Wedding take plan in Seal Beach which I was late for. I went from Beverly hill to Seal Beach on a Friday during rush hour. After going back and forth Panache told my wedding planner my wedding dress which was a simple was Comped meaning no charge (as of today February 13, 2018 I have NEVER seen my custom made dress) The owner friend drove from Beverly Hills to seal Beach to deliver my wedding dress. Only to found out that. Panache LIED and and said the comped and charge my credit card $1700. Imagine coming from your honeymoon and $1700 is missing. That was deceptive, dishonest and down right low down. I called the store and spoke with the manager so. I could speak with the owner but guess what he couldn’t even call me back. Do NOT get your dress from here they are thieves. Well the owner is. I have receipts. That is Panache number and I still have the voicemail. The picture shows the time and date of the picture(my aunt me the picture the next day April 26, 2017)

d I absolutely lucked out when it came to their inventory. They have a huge range of gowns to choose from, so much so that I can almost guarantee any bride could find something stunning that fits both her budget and style there. However, my positive experience with Panache went south thereafter. At my first fitting, their seamstress pricked herself while she was pinning me, and bled all over my silk dress. I looked down in horror, and tried to ask her to stop pinning me so I could get out of the dress, but unfortunately, she did not speak any English, and no stylist was in the room with me to oversee the process. The seamstress came back and started aggressively rubbing the fabric, only making it worse. Finally, after trying to politely resurrect some high school Spanish and then loudly asking for some attention from a stylist, their manager came in. She got the dress off of me immediately, and asked that I wait while they tried to remove the stains. 30-45 minutes later, the stains were mostly gone, but the fabric had warped due to the treatment to remove the blood. I absolutely understand that accidents happen and I do not fault the poor seamstress just trying to do her job, but the handling of the situation was not what I had paid for and come to expect as a customer of a high-end salon. I came back to my next fitting, optimistic that the warping would be addressed and the stains would be lifted. There were still minute areas were darkening in the fabric were visible from the blood, so they insisted they would try again. Worst of all, my dress was too tight, so much so that I could literally not sit down. I began to break down and cry. I should add, I did not have the joy of having my mom or bridesmaids with me for these experiences as I am new to LA. Their manager proceeds to inform me that it is my responsibility to ensure that I can sit, stand, and dance comfortably, which I do understand to be fair. However, to be alone in a dressing room with a seamstress who does not speak English and with no stylist, I wasn't entirely sure what questions to ask, what to expect, and how to navigate this process. I left the salon extremely disappointed at not one but two bad experiences. My mom called and spoke to the manager, who thankfully and amazingly became empathetic and offered to prioritize my dress fitting so it would perfect the next time. Finally, at my last fitting, with all my fingers crossed, it came together! I would say to be very clear at the outset about your expectations with this salon, and don't be afraid to stick up for yourself if you don't feel you are being treated well because they will step up and deliver ultimately. Brides spend a fortune on their dresses and deserve experiences that are special from A to Z.

job cut my hours and I had to be put on a payment plan for my gown. Suzie was a God sent when it came to my alterations. My dress fits like a glove and I can't wait to wow my soon to be husband when I walk down the aisle this weekend. I can't say enough good things about this salon. If you're a bride and you happen to be in LA, you're doing yourself a disservice by not going to Panache Beverly HIlls.

res prior, and still hadn't found THE dress). As soon as I tried on THE dress, I knew it was the one. The manager, Imelda was very respectful of my budget and helped out however she could to make sure I could afford my dream dress. By the end of the day, myself, my mom, and my bridesmaid were all crying over champagne. Kristina and Imelda gave me the best experience and I can't stop thinking about my dress! So thankful to both of them for all of their help and attention.

ven though Panache is in BH and you'd think it may be this way -- it's NOT, and the people are awesome. They have dresses in all price ranges. I found my dress for a lot less than other places - it fit me perfectly off of the rack (and it was almost new to the store, arriving on the rack a month prior) so I got an extra 25% off. It was perfection and meant to be. My dress also looked and felt like a million bucks, though it was actually less expensive than some other plastic feeling poofy dresses I tried on at other places. GREAT deal! Can't say enough about Panache BH and how great they were. We did alterations there too - easy and seamless. Dress fit perfectly. Also got my gorgeous accessories there (headpiece, veil, sash; probably more pricey there, but by this time, I needed accessories and didn't have patience to go elsewhere). Thank you again Panache!!! Everyone raved about my dress and how gorgeous and perfect it was. So comfortable too!!! I love it so much, and I wish I could wear it again.... wearing it only once is not enough!!

't go too wrong with free champagne!) However, the alterations on my dress were much less than satisfactory, unfortunately. I originally ordered my dress with a yard of extra fabric, because I wanted to add off-the-shoulder sleeves. When they called me to confirm that they had received my dress, I asked them to confirm that the extra yard of fabric was there, and they told me that it was. When I got there for the fitting, my dress fit really well already, which I was really relieved about. However, when I asked to see the YARD (3 feet) of extra fabric that I ordered (which cost $500 on its own, by the way), they brought out about an 8-inch length of lace... IN THE WRONG COLOR. My dress was ivory on champagne, and this fabric was a pure white. It was immediately really noticeable to everyone there, including the consultant and seamstress. It was obvious that nobody had checked the accuracy of the order AT ALL until right then. It was the wrong color AND less than half the amount that we'd paid for. Of course, since they had told me to wait until 2 weeks before the wedding to book my fitting (in case I wanted to "tone up"), there was no time to order more fabric. They were able to find some small scraps from another bride's altered dress in the same fabric and color as my dress, however, and they offered to make the sleeves out of that. I demanded a refund on the fabric, which they gave me, and told them to give the sleeves a try. When I came back in, it literally looked like they just sewed on a scrap of fabric to the dress. I really think that's exactly what happened. It did NOT look good-- there was just not enough scrap fabric. The edges were not even finished. My husband's mom ended up fixing them herself.

onsultants attentiveness and ability to hear out what I wanted, we were able to stay within budget and pick out a dress for my big day! From the moment we walked in they greeted us and gave us each a glass of champagne to toast with to the moment we payed and left, they were courteous and polite... From start to finish we took 3hours of their undivided attention!

nto buying an alteration package for an additional $500 which they said would include everything they pinned to make the dress look the way I wanted it to. This sounded ridiculous because they were ordering it in my size but she said the offer was for today only or it would be $700 if I needed anything altered and if I didnt need anything altered I would get my money back. I signed up for the package and the day I went in for my fitting which they only let you do 4 weeks before the wedding and NOT on a weekend which is hard since I work full time. I went for my fitting and they said to make it fit it would be an additional $200!!!!!! I was mortified and the dress was already over my budget. THey were SOOOOO unaccomodating and the manager who I bought my dress from was no longer with the company so they wouldnt waive the extra $200. I ended up taking it to a different place to get it altered IN STITCHES and Renee was the most AMAZING and AFFORDABLE seamstress ever. She did an incredible job and my dress needed a good amount of work.

! I love love loved it! Thanks, girls!

walked into Panache and met Michelle who calmed me down, made me have hope, and gave me champagne. Love the champange. We searched the store for a gown that might work and found the dress of my dreams. She not only discounted it for me, she helped with alterations and seriously saved the day. all of the girls there knew me by the end since I visited my dress quite often (it was lonely without me) and they were always very helpful and eager to help put me back in my dress even though they were often very busy. This is a great store with wonderful ladies who will help make your dreams come true!

I should not have had to fight for. I would have walked out of there with a very obviously ill fitting dress of it were up to them. DO NOT PAY FOR ALL OF YOUR ALTERATIONS UP FRONT because they will get lazy about it. Also - and this is HUGE: My dress had a lipstick mark on it when I picked it up. I don't wear lipstick so it certainly wasn't from me. Unfortunately its near a pleat and I didn't notice till I was packing it to fly - now I have to have it rush cleaned 4 days before my wedding for $300 which was not part of the budget.

, my mom, and my maid of honor arrived for my appointment and met Channel. She was bubbly and amazing. She had us pull some dresses ourselves and I appreciated that she cautioned us to only pull things in my price-range so I didn't fall in love with something I couldn't afford. She pulled a few gowns as well and the trying on began and... nada. We got close but not "the one". Channel was saying things like "I don't think we have it but we have new stock come in every day" and I was ready to move on having had a wonderful experience. Then she said "I have one more you could try, though it may be a little wild for you" and since I was having so much fun I said sure. The moment she put it on me, I knew. It was nothing like what I thought I wanted but it was perfect, and when I came out all the tears started. When it was time to purchase though I got cold feet. It was the first store I had been to, I had 2 other appointments the next day and I just couldn't pull the trigger. A few days later I called and asked if I could try it on again and they said "of course, you can come now". I went in, Channel put me back in it, and I knew it was definitely my dress. The best part was with tax and all it was $300 under budget! I'm so glad I didn't talk myself out of going because of their upscale location and high-end appearance, then I never would have found my dress. I got the exact dress shopping experience I had always wanted. I can't speak to their tailoring department, I got mine done somewhere else, but their sales team is phenomenal!

y Panache several times but assumed that it's location in Beverly Hills right off of Wilshire and the beautiful setup would mean $$$$ but recalled a friend, who was on a budget, shopping around for price from Orange County and driving up to a Panache store because they offered the most competitive price. I scheduled a same day visit just two months prior, explained my story (I only had two months, this was my second wedding dress purchase and now I had an even more limited budget). They were sympathetic to it and found a few dresses within my price range and I was pleasantly surprised to see I loved a few different options. Ultimately I ended up going with a Matthew Christopher gown that I'd eyed earlier on in my search that I believe was almost $1,000 more at another boutique. This one was priced within my budget and the ladies worked hard communicating directly with the designer to ensure my dress would come in on time. They even managed to get the $800 rush shipping charge fee waived. Sure enough, I had my dress within two weeks of the wedding day. They had it made to size so all we needed to do was add the bustle (which was pretty pricey in my opinion). However, for as beautiful as I felt and the service I received in the location and well-appointed environment I received it- It was well worth every penny in my book. A special shoutout to Miti (SP?) for her bubbly personality and ability to find me a few different dresses that made my choice even more difficult. An absolute gem to work with and I only wish she'd been there to help me choose my veil and sash. Regardless, the others did a fantastic job providing me with options and I couldn't be happier with my final look.

they'll work with you to find times that fit your schedule. While the staff was friendly and offered advice and opinions, there is an edge to them that is very focused on sales and getting you in and out the door as quickly as possible. Each time I went I met with a different person and had to repeat my requests, with the exception of the tailor. The tailor was great, remembered me and the dress, and worked with me to find the fit that worked best. Each time, there was an additional cost for alternations or pressing that wasn't explained upfront. I had an issue with the one accessory I purchased and it wasn't until the appointment the week before the wedding that it was addressed. I'm glad it was addressed though, and in the end it all worked out. They are not very responsive to emails or helpful on the phone, so do everything in person.

le to alter... specially when they ordered it way too big... 5 months after my first fitting, was suppose to be my 2nd fitting: the one when the dress was suppose to be done, I got too scared that the mess up the dress. So a week before that 2nd fitting I came to store, just to pick up the dress and "save" it. The girls refused to give it to me for no reason.. The dress was fully payed and the alteration as well. I was lucky enough to have one of them that misunderstood the whole thing and brought back the dress. Let me rewrite again that it was 7 days prior to the fitting (1 month and a half before the wedding) the dress was not done at all, nobody had touched it for 5 months and they made me believe that I would have to let them alter it again because it was still too big... I just took the dress and left this dishonest people. I really do not know what they are doing with their wedding gowns but it seems like their is something wrong behind. I will not recommend this store at all.

ations I wasn't very happy with that. However despite this, the dress was stunning and I was thrilled with how it looked.