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3.2
out of 5.05 reviews
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We loved our instructor, Helena, she seemed like one of the best. The studio had a good vibe, lots of nice people and fun music. We bought our lessons online when the studio was offering a coupon through Groupon.com
This was one of the best investments we had incurred for wedding. Nethier of us could dance at all. THey hed 4 weeks to teach us enough to get through the first dance. My daughter said that it was just beautiful and one of the highlights of the wedding. Hint for anyone else there was a wedding package that we were not told about. We were signed up for regular classes and 4 private lessons.
Planet Ballroom seems to only care about money and not about their students. I have been at planet ballroom for about 7 months and at first I loved it but now I am completely disgusted. I pay over $400, a month, is ridiculously expensive amount considering. It was also distressing to hear an instructor talk about other students behind their backs. Also when I felt I was treated rudely when it came time for the termination of my contract. I would not recommend this dance studio to anyone, especially new students to ballroom dance.
We used the Planet Ballroom in Cornelius and Victoria was our instructor. She was awesome. In only 5 lessons we had a wonderful, simple wedding dance that impressed all of our guests!
The company changed it's name from Dancesport Carolina to Planet Ballroom.
In the months we took lessons, we saw many instructors come & go. My fiancée and I were relieved that we were with a "seasoned" instructor for DSC to prepare our wedding dance.
All that changed when our instructor, who had coordinated our entire wedding dance, left with less than a month remaining before our wedding.
DSC HID the absence and it wasn't until we bluntly asked our new dance instructor that we found out that the other person no longer worked there.
All that is fine since it states in our contract that instructors could change, but what really bothered us was the fact that NO ONE at CDC called to let us know what was going on, nor were there any reassurances that our wedding dance would be fine.
We WASTED the next two lessons with our new instructor (no offense to him-he's awesome and there was NO record of our dance choreography in the studio) while he pretty much learned our dance so he could help us "clean up" some of the moves. This guy was just thrown into our dance and he was put in an unfair situation.
After spending THOUSANDS of dollars and months of hard work, CDS left us hanging, a few weeks before our wedding.
We did finish our dance at our wedding, but DSC was responsible for so much stress the month before our wedding and the last "move" that was choreographed by the new instructor did not match the rythem of our song.
There were no phone calls. No emails. No reassurances. No apologies, nothing.
The same thing happened when they changed their lesson times. We received a letter, very impersonal, to let us know we'd be losing 10 minutes a lesson. The high price would stay the same and we would get an "extra" lesson for every 4 lessons we had remaining in our contract. This happened a couple months before our wedding, and of course, we were in a contract and had NO say in this matter.
This place IS very expensive, and although you learn a basic dance, I wish I would have paid attention to the reviews beforehand because they are true. Never again will I ignore a bad review and I would NOT recommend PLANET BALLROOM or CAROLINA DANCE SPORT (they are the same company) to anyone. You'd be better off and would save some money if you hired a private instructor.
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189 N Trade St, Matthews, NC
Planet Ballroom Matthews
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