About this Vendor
Rental Done Right
Our exceptional rental products and experienced Certified Event Rental Professionals are here to make your wedding dreams a reality. We bring a unique style, unparalleled customer service, exciting products and great value to the wedding and event rental experience. We now operate at the following locations in addition to our south location: Premiere Events North - Showroom Only: 8868 Research Blvd Suite #304 (Located in the Corporate Center) Austin, TX 78758 512-870-8552 Premiere Events Dripping Springs - Showroom Only: 333 Hwy. 290 East, Suite 419 Dripping Springs, TX 78620 512-829-4498
Decorations + Accents, Benches, Chiavari Chairs, Folding Chairs, Chairs, Dance Floor, Dinnerware, Draping, Heating + Cooling Equipment, Flatware, Glassware, Linens, Lounge Furniture, On-Site Delivery + Setup, Stages, Cocktail Tables, Dining Tables, Tables, Tear Down, Tents, Rentals + Equipment
Such a great company to work with... response times are quick, I made quite a few changes throughout the process, and my requests were always matched with a sweet note back and an updated invoice. The rentals arrived and were picked up on time, and the selection was great, especially farm tables and furniture. We then returned home to a handwritten thank you card with a gift card to Pier 1 - an unexpected surprise and such a nice touch. The price was right and the easy flexibility is much needed, even if you don't anticipate it, and the great customer service was nothing short of impressive.
We used Premiere for a few linens and 5 tiered cake stands. The process was easy, they're super prompt answering any Qs, and the return process was also simple. Highly recommend, they have a beautiful selection!
Deseree and the Premiere Events South Austin staff helped make our wedding day decor exactly what I had imagined. Deseree wasquick to respond to all my emails and was very helpful and patient when my rental quantities changed a few times. Delivery and pickup of the rentals went very smooth, considering my wedding was an hour away in New Braunfels. I highly recommend Premiere Events for all of your wedding day linens, china, etc.!
Ran out of time planning our wedding. Called Premeire Events seven days before our wedding - customer service was top notch. They helped me select the chairs, tables, linens, plates, silverware and it all went smoothly. Contract signed the same day, delivery was on time and their team was great when they delivered everything. Premeire called in advance to confirm the delivery time and pick up. The entire experience was done right! I would recommend Premeire to anyone.
Premiere Events did a wonderful job to make our night special. They communicated with us multiple times weeks before the big day to hash out any wrinkles and questions we might have. They have a great understanding of how to read the crowd and when to play certain songs to ensure the dance floor is always packed. We were very pleased with their efforts and how the party went that night. I would HIGHLY recommend them to help your guests burn that dance floor on your big day.
I rented chairs and tables. Every chair was supposed to be white, but when they arrived half of the body of the chairs were covered in rust. I ended up having to use chair covers at the last minute, which caused me more time and money than I had right before the wedding.
Premier was great for my wedding. I rented plates, silverware, a few tables, and linens. Deseree was really helpful throughout the planning process, helping me get all the numbers correct. They even let me change my mind about using a tent the day before my wedding. I really appreciated their flexibility. It turned out to be a wonderful event. I would recommend premier to any bride, as their prices are better then others!
Loved working with Premiere Events. I worked with Alison and she was beyond helpful. She helped me pick out the prefect tent and linens for our event and it was absolutely beautiful. They're also super flexible in helping you make changes and timely with their deliveries. Would totally work with them again on another event!
Very upset with premier rental. I paid to rent 200 chiavari chairs, I later added 5 more. Like with any other vendor with a signed contracted I expected the 205 chairs to show up. When my husband and I entered our ballroom for a sneak peak I was upset to see foldable chairs out and I asked our day of coordinator what happened and she said PREMIER EVENTS ONLY delievered 186! I was pissed! I paid for a certain amount of chairs and to have 19 missing?? That's unacceptable. They refunded us $60+ but that's not the point. I am forever grateful our wedding was at a resort and they had chairs available. If not we'd have guests standing instead of sitting and enjoying their dinner. It ruined some of the atmosphere for me as foldable garden chairs don't give off the same vibe as chiavari chairs. If you're having your wedding at a regular venue and thinking of booking premier events for chair rentals I would be careful and have a family member there who knows how many chairs you rented to make sure they're dropping off the right amount if not your guests will end up standing or sitting on the ground! Unacceptable, premier events. And I will be telling my friends and family to never rent from you all.
Premiere was so easy to work with. I planned my wedding from out of town so I couldn't go and physically pick out linens.. they sent me samples (no prompting involved) to look at and help narrow my choices. They were responsive and had great prices. Definitely recommend.
Great selection and really unique linens.
Awesome service, products, and prices!! They were very attentive to detail and didn't mind the millions of phone calls they received from me!!
We went with Premiere Events because we got a discount through our coordinator. The representative we went through was very helpful and patient with us throughout the whole process. The colors of the tablecloths and napkins were all the same. The pricing is a little awkward, especially since you have to spend over $400 to be eligible for shipping. You have to sign a damage waiver, releasing the company from any damages, but then you get charged for the damage waiver. Not really sure why we had to pay to release the company from being responsible. On the day of the wedding, we were 12 napkins short. They tried to get us to go pick them up, but my coordinator had them come to the venue since it was a mistake on their end. We didn't deal with picking up or dropping off our linens, as our coordinator took care of that. I wish it was a little less stressful dealing with just tablecloths and napkins, but it could have been worse.
I had a friend who was helping me plan, so had already done much of the work, but wanted a day-of-coordinator. Premeire Events set up a custom package for me to provide the services I needed and Rebecca did a fabulous job - especially since she came in partway through the planning! She is very reassuring and calming - I left every meeting with her feeling much more confident that my day would turn out perfectly. And it did!
We really lost out on this one. From the get-go, we decided to do a shared tent with the Saturday bride and we had awful customer service from Carrie. We ended up canceling our tent rental because the weather was so beautiful. We lost out on a deposit, but I don't think I would've wanted to give them any more of our money. We never used the tent, but did not even receive a phone call the week, month, or day of our wedding to see if we still wanted it. It was all through our coordinator, but I felt like we should've received at least an email. This was probably the worst experience I had with any of our vendors. I wouldn't have minded forfeiting the deposit if we had at least been communicated with. To this day, I still have not received a receipt for our deposit payment.
Premiere delivered everything from glassware to drapery to bar tables and set up and picked up everything. The ceremony space looked absolutely beautiful once they were finished setting up (we had to switch from outdoor to indoor at the last minute) and our contacts, Alison and Janira, would also respond to us immediately and made the ordering process easy. It's likely you'll need a company to rent items from for your wedding if you're choosing to do it in a stand alone venue, and Premiere is a great choice.
We used Premiere Events for our chairs, tables, linens, and tents for our wedding on 4/16/16. Our rep Trace did an amazing job helping us with the rental process, making selections, and has the patience of a saint as rain came into the forecast for our outdoor wedding. Our wedding had some indoor space, but was primarily outdoors for 150 people. As rain loomed, we called and emailed Trace, making several changes to our order, and working with Trace to increase our tent order. Fortunately, we had one tent on rain plan and Trace and his manager made an exception for us to get us an additional tent, clear-top, in the largest sizes that would fit our venue. There was some miscommunication on our venue's part, and the Premiere setup team arrived to our venue without our on-site manager on hand. My now-husband stopped by for another reason and found the staff had been patiently waiting for perhaps nearly an hour! We are very grateful that this team is so professional that they stuck around and setup quickly once they had direction. Also to note - we had been told by other rental services that a tent couldn't be setup in the space we needed for reasons to complicated to explain here. Premiere's team had no issues setting up the tents at all. Lastly, all of our rentals were in great condition. No complaints! The clear-top tents were perfect. We still felt like were enjoying an outdoor wedding, even under shelter. Thank you Trace and team for saving our outdoor wedding!
Premiere Events saved the day! I was a very "DIY Bride" and everything went smoothly aside from our linens - we purchased them online thinking it would be a great way to save money, but the time and stress required to get the wrinkles out of them (and there were a LOT of wrinkles) was just not realistic. It was 3 days before our wedding and we had no time left to deal with these linens...we had tried all the methods you can find online - putting them in the dryer and setting them out on the table, downy wrinkle release spray, steaming and rolling them for transport to the venue etc. and nothing was working. Cue my frantic calls and emails to Premiere with my long required list of linens and they made it happen, no problem at all! I was in awe of how helpful and easy they made the process, even with such short notice. I cannot thank them enough!
Excellent quality linens and fantastic service!Reviewed on 12/10/2015 Phillip J
We highly recommend renting your linens (and possibly other rentals!) from Premiere Events. We worked with both Jessica and Trace, and they were both extremely helpful and professional. They were flexible with our pick-up time (which was great with everything else going on the week of the wedding), the linens looked FANTASTIC (and they have so many color options) and the fact that they are supportive of the LGBTQ community made our decision to rent from them an easy one. Definitely recommend without reservations!
Rented our linens from Premiere Events for our wedding and couldn't have been happier. The linens were exactly as pictured/described and we had no issues picking up/dropping off the rentals. They worked with me and the MANY changes to my order and I could not have asked for a better rental experience. Thank you Premiere!
I wanted to personally thank the team at Premiere for doing an amazing job setting up, being flexible with our small venue space and the times (The Sanctuary at the Amala Foundation), and working with us on the changes that occurred throughout the planning. We changed our minds multiple times due to the small event space and having to "flip" the venue with chairs and tables. Abbey at Premiere helped us work out possible solutions, let us keep the tables overnight to help keep the cost down and in general was not just a salesperson, but a confidant in our wedding. When I got to the venue, everything was perfectly set up and I didn't have to worry about the tables at all! Thank you so much, Premiere.
FanReviewed on 7/11/2015 Evelyne O
We rented a large fan from them. They were very very helpful in making sure we had it set up in time.
Thanks Premiere!Reviewed on 6/12/2015 Emily J
We held our wedding at the Blanton Museum of Art, a beautiful venue but one that doesn’t provide anything but the space. So enter Premiere Events. Working with Alison and Whole Foods Catering, we placed our rental order of tables, chairs, linens, plates, etc. We met in person, emailed, met in person again, emailed a dozen other times. Alison was never too busy to answer any questions, offer advice, and adjust our order. She was wonderful to work with. The seats on some of the chairs in our ceremony were wet/leaking water (and our venue was inside so not good for a few reasons). It was after days of rain and I’m guessing the chairs were stored outside. Obviously, we would have liked our guests not to have to dry their backsides and the venue not to have to clean the floor but that stuff happens with a wedding. That’s the only improvement they could make but ultimately it didn’t prevent anyone from having a great time! We enjoyed working with Premiere Events!
Misinformation and MiscommunicationReviewed on 11/20/2014 Ginger Maria O
The task was very simple, the information provided, the items paid for and the pickup time set. Tell me why in the world I was called to pick up items that were already picked up by my day of coordinator? In fact the stanchions--yes, just about 25-- were picked up early in the morning on the day before my wedding yet I was called late afternoon that I need to drive way south to pick these items up. That was so utterly frustrating as I wasted so much time and even asked if they were sure that my coordinator had not picked it up. When I arrived everyone was on the phone and although there were no customers in the store, they took their time to help me. I told them I just wanted to look around quickly and pick up my stanchions on reserve. The customer service rep did not tell me that they were already picked up, she just said, yes, they are around back. I left and went around the back, to pick up my items on reserve only to be told they were picked up that morning. That was very frustrating to drive 30 miles and get that information. It could have been resolved if they communicated with one another. #epicfailwasteoftime.
Great Rental VendorReviewed on 11/06/2014 Heather H
Rented multiple miscellaneous items and each time I called, the staff was very helpful in getting what I had requested. No problems.
Meet The Owner
Together with her family, Delores operates Premiere Events, a full-service rental company the Crums founded (as Austin Party Central) in November, 2000. Through the ensuing years, Premiere has evolved into a leading provider of rental products and services in Austin and Central Texas. Delores credits Premiere’s corporate culture and business philosophy for the company’s rapid growth and development. In a crowded, competitive environment, Premiere has demonstrated that fostering a climate of trust, integrity and community involvement does matter.