The equipment we rented was horrible! The chairs and columns we rented we very rusty and we had to clean them. Upon arrival to the office in St. Petersburg I was sent from back to front and back and forth which was very unprofessional! I asked ...Shane, one of the managers, if I could load the truck myself. He replied "NO! My guys are very professional with loading rentals into trucks" and he insisted one of his employees load the chairs and columns in my truck. While the employee was loading the chairs and columns in my truck, he damaged my truck, scratching the tailgate and denting my roof. I spoke to Shane and he said that he will fix the damage. When I returned the columns and chairs I was told to call the owner Jesse. I called Jesse, the owner of the company, and he said "I'm not sure why my employees said that, we do not cover damage to vehicles." He also was not concerned at all, even though it was Shane insisted one of his employees load it and I not load the equipment. As far as I am concerned this company is poorly ran and does not care about their customers as they should. I DO NOT RECOMMEND ANY bride or groom use this company!