Miraglia Catering & Event Planning

ofessional. We worked primarily with Janice to get all of the details ready for our big day and she was patient, kind, and responsive to every single email and call over the past year about little things, big things, and things we forgot to think about up until the last minute. Miraglia handled everything from linens, to bartenders, to glassware, to waitstaff, and everyone we met was absolutely wonderful. Their prices are by far the best in the area so LOOK NO FURTHER, and their menu packages are incredibly customizable which allowed us to create exactly the wedding we envisioned, including late night breakfast sandwiches, (they were a hit to say the very least). The day of details like making plates for us so we didn't have to go through the buffet line, and sending us home with some late night snacks made us feel so taken care of, especially by Jim who genuinely made everything feel effortless and seamless. Our guests had nothing but positive things to say about all of our food, including the vegans! We aren't planning on having a second wedding anytime soon, but we would certainly use Miraglia 100 more times if we could.

is top-notch. They are very responsive via email, and their contract is very easy to read through. I also love how many options are available on their menu, and how customizible everything is. You can't go wrong with Miraglia!

enu changes and guest counts. The food was great, the staff was professional, everything was fantastic! I could not be happier!!

stions and provide me with detailed information to guide our event to success. I received non stop compliments about the wonderful staff and amazing food the night of our wedding. I would absolutely recommend Miraglia to all my friends and family.

umerous issues, they were quick to respond and offer multiple apologies. To this, we are grateful, but unfortunately, we can only hold our wedding once. The most significant issue was the mix up between rectangular tables and round tables. We ordered rectangular, but they delivered round. This turned out to be a nightmare. The seating was designed with long rectangular tables so even if a married couple appears to be at two different tables, they are still seated together. Since the Miraglia staff made no/little effort to contact the rental company, my friends took over the situation to get the status of the delivery. After waiting 2 hours and right before I was to walk down the aisle, we were forced to give up on what I envisioned my wedding reception to look like and use the round tables instead. This resulted in my friends frantically decorating tables and rearranging the seating charts that we had carefully planned. Needless to say, my closest friends of over 20 years who all flew is from around country were forced to miss my wedding ceremony in order to ensure that the room was at least a semblance of what we had planned. You could imagine how any bride would feel. Second, at 18 guests were not served the meal that they selected. The Miraglia staff informed our guests that they had to take what remained since they served their meal to someone else. One family was hungry enough to leave the wedding since they could not eat the remaining options. We understand that mistakes happen, but, to me, it was the icing on the cake with dealing with Karen's attitude from the moment we sent in our deposit. I understand that she has coordinated hundreds of weddings, but this was my first and (hopefully) only wedding. Customer service would dictate that a caterer should treat each client as individuals and not with a passive aggressive, dismissive attitude to simple questions. For the six months before the wedding, this attitude was not well received by me. In some of my requests or questions, she was fast to dismiss my request with the perceived 'I know what I'm doing and you don't' attitude. This was mostly true of any cultural requirements we asked. I am absolutely certain that this was not done maliciously nor with malintent, but this type of cavalier attitude made it more difficult to forgive human error that as far as we knew was not her fault. Lastly, when I asked the Brazilian Room why the AV system was not delivered to the wedding, they stated that the caterer staff should have gotten these items for us. I was unaware that I needed to go through Miraglia for these items since this was my first event at the Brazilian Room. Since Karen has done so many weddings there, I believe she should have asked what else we needed. Someone on their staff either asked or had the facility turn on the fireplace, which is something else I ordered; why wouldn't she ask about the AV system or any other items I needed? Because of this mix up only a few people could actually hear the ceremony. I'm submitting a 2-star review instead of a 1-star mainly because of the speed and sincerity of their multiple apologies

her a lot of details: the menu (of course), the room layout, the linens, the seating, and even ideas for drink selection. We had a thousand questions along the way and she was quick and straight forward with all her answers, which I appreciated. When it came to the wedding day, Miraglia was great. The set up and break down of everything seemed to be seamless. They were punctual, efficient and kept me at ease throughout the day. The food was delicious. (We got many positive comments from guests in regards to that) We also hired Miraglia's day of assistant to help with set up and besides just setup she made sure to keep our drinks full, and even got us plates of food instead of sending us to the buffet. We were very happy with Miraglia Catering and would recommend them to anyone for a wedding or event!

and more than reasonable pricing that interested us in Miraglia. However, when we started working with Karen, for a brainstorming meeting and a menu tasting, it was the overall professionalism and expertise of both Karen and the Miraglia staff that eventually won us over. The first order of business at our brainstorming meeting was choosing linen colors and I was unprepared and in way over my head. Karen was able to help me with my choices by looking through my Pinterest boards and even correctly identified a specific linen by name (a La Tavola Linen from the Tuscany collection in Natural, which I ended up choosing and turned out lovely). They are truly knowledgeable and particularly experts at working with the Brazilian Room. On the Big Day (11/08/14), we worked with Milton who we had never met but was an absolute joy to have running the team. Our ceremony was much shorter than expected and my coordinator recommended that we move our timeline up to prevent a prolonged (and potentially awkward) wait for dinner, as many of our guests had found themselves already seated during the middle of cocktail hour. When approached about this idea, Milton was more than accommodating and, without dropping his cheerful demeanor, eventually got back to us with the update that dinner could be ready to serve almost a full hour early. I am happy to say that my husband and I were able to sit down and fully enjoy our dinner, I think I even remember him getting up for seconds. The entire staff was attentive and many of our guests told us personally that the food - from the appetizers to the main course - was absolutely delicious.

The food was fantastic, which we knew from the tasting, but it was wonderful to taste it on our special day. The staff made sure we were able to enjoy the appetizers, even though we were late to our own reception. It was wonderful to have a hassle free night, and a large part of that came from knowing that Karen had examined every detail of our day to make it perfect. The staff was also wonderful, though I had little contact with most of them, and the bartender was especially attentive and warm. The s’mores bar was a tremendous hit! I am so glad that it was an available and affordable choice for us, because all of the guests raved about it! I was so glad that we had it on top of the cake, because it added such a wonderful level of pizazz that I think people were not expecting. We were also thankful for the goodie basket that was given to us at the end of the night. We were able to enjoy the sandwiches that night, because despite how wonderful the food was, we were hungry again once we hit our hotel! We were able to enjoy the cake the next night and took the wonderful champagne on our honeymoon, where we toasted our marriage on our cruise. This goodie bag went above and beyond all our expectations, and made a fantastic experience just that much more perfect. We could book Miraglia again for theirattention to detail, enthusiasm for our wedding and careful execution of everything that was needed for our day. I can say with confidence that whenever I need a catering company, or any friend or family member needs one, Miraglia will be the one and only company I recommend. Thank you for a spectacular night that we will remember for the rest of our lives. Our budget for the wedding food was at the very most $8000, and we were able to get a FANTASTIC wedding for even less than that. FOOD, LINENS AND RENTALS included in the price. Miraglia is the catering company to book!

ess, response time to emails, and professionalism are top notch. You can tell she loves her job, knows the event planning business inside and out, and I can happily report she is damn good at what she does. From the initial interview with Karen, my then-fiancee and I felt 100% confident we were in good hands. Having her on our team made the reception planning process so much easier than I thought it would be. And when the big day finally arrived, the Miraglia staff pulled everything off beautifully. We got a ton of compliments from our guests that the food was incredible and the highlight during dessert was the Popcorn Bar (which, by the way, was Karen’s idea). Basically, the staff brought out freshly popped popcorn after dinner and a table topped with caramel and chocolate sauce and candied almonds. The guests got their own individual containers and built their own box of gourmet popcorn. All in all, we are SO happy and pleased with everything Miraglia did to make our wedding day unforgettable.

he wedding itself was also impeccable--Jim made sure that key events occurred reasonably on schedule (any delays were our fault, not Miraglia's), the bartender was happy to feature our suggested cocktails (and always bumped me to the head of the line!), and all servers were extremely friendly and helpful. There were a few minor hiccups leading up to our wedding since our case was transferred from one event planner to another, but Miraglia did try to ensure this transition went fairly smoothly and honored our previous agreements.