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Engagement Rings, Ring Services, Custom Designs, Wedding Rings
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Moseley Diamond Showcase Reviews
4.5 out of 5.0
Reviewed On 4/09/2023 by Tanya C
John Mosely and TC Delivered a high quality, personal and timeless custom ring and bands for us. We will cherish this piece forever. Thank you so much for all your expertise, creativity, and kindness. Highly recommend!
Reviewed On 3/14/2017 by Patrick H
Moseley's is awesome. I worked with Moseley's to create my fiancée's beautiful custom engagement ring, as well as her matching wedding band and my wedding band. I primarily worked with Jeremy, but John (and several staff at both stores) helped ...
out as well. Both Jeremy and John are kind, excellent communicators and provided wonderful customer support throughout the entire process for me.
I live in Baltimore, MD but was pointed to Moseley's in SC by someone who'd worked with them in the past and spoke very highly of their customer service and work. I knew I wanted a very specific style of engagement ring for my fiancée, and I couldn't find it at any of the big name jewelers. (Plus, their salespeople were always very pushy, and that turned me off.) I ended up working with Jeremy over the phone, through emails, and even texts, all hours of the day and all days of the week over the course of several months as we worked out my budget, the exact design of the ring, and then the choosing of the diamond. He made the process so easy for me. I can not stress that enough. As a man, buying an engagement ring is a huge undertaking and very stressful! Jeremy was awesome and laid out the plan at the beginning and guided me step by step. He is a champ.
I want to also add that the value of the jewelry is excellent. I was able to purchase a much larger and higher quality stone from Moseley's than I would have been able to from a big box jeweler for the same price. Moseley's doesn't try to take massive margins and rip you off like some other places. I feel the price I paid was very fair.
After I proposed, we discovered that the ring was slightly too big for my fiancée's finger. We overnighted the ring back to Moseley's (I tracked that thing like a hawk online), and they resized it the day they got it, and then overnighted it back to me in Maryland! I couldn't believe how fast they worked. I should also add that my fiancée absolutely loves her engagement ring and was completely wowed by the craftsmanship and quality of the ring and stone.
This business went above and beyond and totally beat my expectations. I can not thank everyone who I worked with enough. Their beautiful work and excellent customer service are outstanding. I would without a doubt recommend them to anybody looking for engagement or wedding jewelry.
Reviewed On 6/05/2013 by Kyndra W
Would highly recommend Moseley's! Their service and prices can't be beat! We feel like part of their family and they feel like part of ours!
Reviewed On 10/16/2012 by Reagan S
My husband surprised me with the ring of my dreams and it just so happened to be from Moseley's Diamonds. My husband worked with Moseley's Diamonds to create an unique and beautiful ring. Even though we are in a different state, communication...
was top notch. Emails/phone calls/texts/pictures... Moseley's is on top of their game and exceeds expectations. Highly recommended!!
Reviewed On 3/26/2012 by Valerie G
My husband bought my engagement ring at the Moseley Diamond Showcase on Broad River Road. My ring is absolutely gorgeous, and I love my ring! However, I have been in to have it cleaned several times and the customer service stinks! Sure, they c...
lean my rings, but it is hard to get a smile out of any of the employees. They always clean my rings begrudgingly and when I ask questions about sizing I get short and snippy responses. I am not happy with the service. My husband and I will not be using Moseley's as our jeweler because of this. They seem to be only interested in getting your money and not building a quality customer relationship.
Reviewed On 11/20/2010 by Mary M
Moseley's is a family owned business who is very personable and wants to give you what you want. They are knowledgeable in all the jewelry they sale and will work with you to help you find "the one". They are fantastic and can find something in...