We met with Therese who was extremely upbeat and fun! She was a crack up and she made us feel so at ease when talking to her. She wanted to hear about everything we were looking for with a florist and she made sure to tell us that she will al...ways strictly adhere to any budget and fulfill our dream design. That was really great to hear. However, when we got down to how we want things done, she wanted us to come back with some pictures of things we like so that she could duplicate. She didn't offer any suggestions or give us her own ideas (other than vase selection)...she just said its easier for her to duplicate things off pictures. For some, I think that would be ideal, print out a picture and have it copied exactly. However, I never saw anything that I wanted to duplicate. I just had ideas, but no direction to bring it all together. I decided to email her some pictures after our appointment and to get a better quote. She is very prompt with emails and we received our quote (middle to high side) very fast.