About this vendor
Proudly offering the very best in unique jewelry designs since 1989. Robin James Jewelers is conveniently located in the heart of Cincinnati's West Side.
Our friendly sales consultants are eager to assist you in selecting or designing YOUR forever piece of fine jewelry.
Details
Rings
- Engagement Rings
Wedding Jewelry
- Bracelets
- Earrings
- Necklaces
Reviews
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5
out of 5.05 reviews
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I am not from the Cincinnati area and a close friend recommended Robin James to help me with my wedding band needs. I had a very elaborate ring in mind, using two rings that belonged to my grandmother. I wanted a ring jacket, so a ring above and below my engagement ring using my heirloom diamonds. My engagement ring is not a typical shape, it is curved, so my ring jacket would have to be molded around it. I wasn't sure if I would find some one in Cincinnati for the task. Boy was I wrong!!
I went and met with Jim to discuss my idea and he drew out a rough draft. It was AMAZING SERVICE, I was so impressed!! First they did a CAD design (which was great to see all the details), then a 3D wax mold was made so I could try it on to see how it would fit around my engagement ring, finally they sent it to be fabricated. I was reassured that my grandmother's rings would be taken care of. The process took a couple of months, well worth it, Jim made sure to get down to all of the details with me so it was what I wanted. I was aware ahead of time the cost, and it was really honest and a reasonable quote. I was very happy, they were doing a lot of work for this piece and it was within my budget.
When the fabricated ring came back, I still wanted a little tweaking done to the ring. I was a little nervous to ask about doing some changes but Jim was so understanding. He wrote down my notes and immediately sent my ring to his shop. They are absolutely incredible. He kept in close contact with me the entire time and genuinely cared about my happiness in the end.
I picked up my ring today and I was floored. It is absolutely incredible, a little unusual, but uniquely my design. It is exactly what I wanted. I highly recommend going to Robin James for any custom made jewelry. They were wonderful to work with and went above and beyond my expectations. They are amazing at what they do. If you are considering resetting stones, go with Robin James Jewelers! You will not be disappointed!
My fiance is from Ohio and purchased my ring while he was back home. They've been great "long distance" jewelers, providing insurance documents, information about bands, and other items promptly. We are getting the band that goes with the ring, and they were really great and ordered the ring first for me to see it before I purchased. They also were very responsive when my engagement ring had a stone fall out of the halo, repairing it quickly, and then taking the postage it took to send it off of my total bill. Great people!
Love them!
I will never have enough good things to say about Robin James Jewelers. The level of personal attention at this store is unmatched. Robin and Jim are two of the nicest people you will ever meet and Robin was so helpful (and patient!) when it came time to pick out our wedding rings. My husband said they were amazing when he was secretly trying to find my engagement ring, too.
My husband has a pretty specific style and didn't see anything he loved behind the counter so he picked out some designs he liked and Robin ordered at least 10 rings in for him to check out. I ended up going back the week of the wedding to buy a nice watch for him as a wedding gift and Nikki engraved it for me in store. Everyone here is so friendly and helpful and we had such a great experience. We will both be back for future jewelry purchases!
This is a locally owned jeweler, and it's great to give local companies business. My fiance got my engagement ring and wedding band here and they are just so beautiful and unique. The bands are shaped like a rounded square, so they fit comfortably between my fingers. A very clear, beautiful marquis diamond sits atop the unique band.
Robin and James are both so easy to work with, and they deliver great customer service.
I would definitely recommend them.
Contact
6593 Glenway Avenue, Cincinnati, OH
Robin James Jewelers
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