Emma Parker & Co

s quick to reply and answered all our questions. I love my ring. I will be coming back here to purchase other jewelery.

well as the wedding bands we choose following our engagement. He’s 100% awesome and makes you feel special through-out the entire process. We had a few last minute adjustments and tons of late-night questions and Tim and Team were on top of it all…delivering that “Nordstrom” Style Customer Service in an office that is best described as Classy/Warm/Personal… it honestly felt like personal shopping and who doesn’t love that!? We will definitely be returning to Emma Parker & Co. for all of our jeweler needs in the future! 

t sooner. He walked me through every detail about the rings and finding the right ring for my fiance. Then came the education on diamond quality, size, cut.... turns out it goes much deeper than the three C's other jewelry stores try to sell you. I couldn't be more pleased with the value and service i got for what has been the biggest purchase of my life to date. My fiance loves the ring and gets compliments everywhere she goes at not only the beauty of the ring but how well it reflects light. Emma Parker & Co will be my jeweler for life. Can't recommend enough.

went in to meet with Tim, it was just us and him in the very cozy and comfortable showroom-complete with homemade cookies! He had done his homework and asked me what styles I liked, and when we came in he had a few styles for me to try on. When I wasn't able to pin point exactly the ring I wanted, he encouraged us to design our own. We ended up blending a few styles together to make the PERFECT ring! I love my ring and would not change it at all! I could not love my ring more, and we have Tim to thank for that! Thanks Tim, you have a customer for life!

arker was selling my favorite ring setting at half the price as a diamond store near me and offered a high degree of customization, which I didn't see on other websites. I told Tim I wanted a yellow diamond center stone, and instead of showing me options either way out of my budget or low quality diamonds in my budget, he suggested I go with a yellow sapphire. I went with the sapphire after he showed me several options and I am extremely happy with it! In addition, I needed the ring before leaving town on a destination weddingmoon, which Tim made happen even after UPS messed up and shipped the ring back to him! Tim is extremely helpful and responsive to any questions/problems and I can't recommend him enough!

re everything about both rings was absolutely perfect, even going so far as to have the engagement ring polished again when it had a few brush marks on the inside of the band. And the rings...what can I say...just WOW! The stones are beautiful. The polish is perfect. It is exactly what we asked Tim to make us. As you can imagine, it was quite scary to purchase these rings online, but I would do it all over again. As another big bonus, the price for both Gabriel & Co rings was considerably less through Emma Parker & Co than with other online and chain store retailers. If you're trying to decide who to purchase your jewelry from, look no further. You will get the best possible price and customer service right here.

not knowing much about fine jewelry, it was difficult for me to convey. He was extremely patient with me offered up a number of options. After numerous emails, picture swapping, samples, and meetings, I ended up with the perfect custom engagement ring that met my needs and my budget. I will be going back to Emma Parker & Co for my bride-to-be's wedding band as well. Thanks Tim!

re able to see the work as it was done. We are so pleased with the outcome! Our service was personal and professional. Emma Parker is now our family jeweler. Thanks Tim!

ght we'd be in a showroom with hundreds of rings in glass cases. This however couldn't be further from the situation. Immediately after walking in, I knew we found the right place. Tim was warm, inviting, and spend dedicated 1-1 time with us trying to get to know us and our style. After talking with him and looking though catalogs, we ordered different style rings to look at. After picking the perfect style ring, Tim ensured that we were well educated about diamond quality and cost. He sent numerous diamonds back because he was not satisfied with the quality for his customer. I could not have asked for a more comfortable, thoughtful, and genuine engagement ring shopping experience. Emma Parker & Co goes above and beyond for their customers. They will be our lifelong jeweler.

, and he was even willing to keep me updated on the status of the rings. My fiancee absolutely loved the rings. They were exactly what she had wanted. The only negative thing is that the rings were purchased less than 6 months ago, and three of the little diamonds on the engagement ring's sides have fallen out. The first one fell out months ago after a local jeweler cleaned it, and was replaced for free. The next two fell out on the same day and probably at the same time just this week. We're still working on getting them replaced as they aren't that expensive, but having to replace two isn't exactly cheap either. Other than those mishaps, the rings were beautiful, and the service and time it took to get the rings were awesome.

d he was very understanding. Ended up with a very beautiful ring my fiance cannot stop looking at! Will be coming back for future jewelry.

as gone above and beyond not only what people have come to expect from "customer service" presently, but even compared to when companies actually valued their customers. Service of this caliber is a lost art, unfortunately. On top of all that, my ring is gorgeous!